Application Communications › In-App Chat

In-App Chat

AE-150.40 Level 2 API Evangelist extension API Evangelist extension, CC BY-NC-SA 21 providers 24 API surfaces 11 rated strong or better

Chat inside a product.

In-App Chat (AE-150.40) is a level-2 business capability under Application Communications in the API Evangelist extension model. The catalog holds 24 API surface(s) from 21 provider(s) that can perform some part of it, 11 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.

Where this capability definition comes from. This capability is part of the API Evangelist extension to the business-capability model, written by API Evangelist and licensed CC BY-NC-SA 4.0. API Evangelist capability extension — https://apievangelist.com Audience: b2bconsumer It extends, and never modifies, Turbo EA Capabilities by Vincent Verdet (CC BY 4.0). · Extension provenance and licence

Sub-capabilities

Team Chat Bridging AE-150.40.10API Evangelist extension, CC BY-NC-SA

b2b

Relaying messages between chat platforms (Matterbridge, Slack and Teams bridges, Matrix federation).

no catalog coverage

Providers that reach this capability

Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.

Exemplar 4 Complete, well-documented, and agent-ready
TwilioChatV3ChannelWeb Channels2 APIs86.0BrevoAutomated Messages1 API80.7SendPulsedialogs1 API69.1VonageMember1 API68.2
Strong 7 Solid coverage with minor gaps
TaskfolkChat1 API64.2DotdigitalCpaas1 API61.5RingCentralConversationsPosts2 APIs59.8ZenZapMessagesTopics (group chats/channels/conversations)2 APIs58.4LeafLinkChats1 API58.3HappyrobotChat1 API58.2KumospaceChat1 API54.5
Developing 8 Usable, with meaningful gaps to close
HevnChat1 API53.5HourtickChat1 API52.8Google ChatMessages1 API52.6AndoMessages1 API49.9AvitoMessenger1 API47.1HumaInbox1 API44.4Rocket MatterCommunicator1 API44.2OutdoorsyMessages1 API43.3
Thin 2 Limited public surface area
BotpressMessages1 API31.9OlarkVisitor1 API30.6
This page carries no rating. Capabilities are not rated. A capability is a description of what a business does, not a thing a company publishes, so a Kin Score would have nothing to measure.
The edge table is a Pro feature. This page shows which providers and tags reach In-App Chat. The underlying tag → capability edges — each with the quoted fragment of the provider's own OpenAPI that evidences it, a calibrated confidence score, and the contract-provenance gate it passed — are available through the API, along with company-level capability maps. Only edges at confidence ≥ 0.7 with evidence found verbatim in the source contract are published at all.

See plans →  ·  How the edges are graded →