Public Safety & Emergency Operations Management › Emergency Communications and Dispatch
Emergency Communications and Dispatch
Receipt of emergency calls, computer-aided dispatch, and field communications for police, fire, and EMS responders.
Emergency Communications and Dispatch (BC-3310.10) is a level-2 business capability under Public Safety & Emergency Operations Management in the Public Sector & Government model. The catalog holds 2 API surface(s) from 1 provider(s) that can perform some part of it. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.
Sub-capabilities
Emergency Call Taking BC-3310.10.10
Receipt and triage of emergency calls and text-to-emergency messages.
Computer-Aided Dispatch BC-3310.10.20
CAD-based dispatch of police, fire, and EMS units to incidents.
Public Safety Radio Operations BC-3310.10.30
Operation of public-safety land mobile radio and FirstNet-equivalent broadband.
Public Alert and Warning BC-3310.10.40
Issuance of public alerts via WEA, Cell Broadcast, EAS, sirens, and other channels.
Providers that reach this capability
Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.