Push Webhooks

generated: '2026-07-20'
method: searched
source: http://developers.pushtech.com/api/webhooks
type: Webhooks
api: Cendyn CRM (PUSHTech) REST API
delivery: HTTP POST callback to subscriber-configured URLs
subscription: Configure callback URLs in the Webhooks section of the account manager.
security:
  auth_parameters:
  - timestamp
  - token
  - account_id
  signature:
    header: Authorization
    algorithm: HMAC-SHA256
    description: Each webhook includes an Authorization header carrying an HMAC-SHA256 signature for verification.
retries:
  window: 4 hours
  schedule: progressive interval
  exceptions:
  - Delivery events are not retried.
event_groups:
- id: activities
  description: Contact interactions and behaviors.
  events:
  - event
  - update
  - custom
  - open_app
  - uninstall_app
  - subscribe_push
  - unsubscribe_push
  - add_cart
  - remove_cart
  - product_view
  - product_refund
  - purchase_failed
  - gps_location
  - contact_status
- id: deliveries
  description: Message delivery status across SMS, push, and email channels.
  events:
  - queued
  - sent
  - delivered
  - opened
  - clicked
  - rejected
  - failed
  - bounced
  - unsubscribed
- id: contacts
  description: Contact lifecycle changes.
  events:
  - create
  - channel_subscription
  - update
  - destroy
- id: bulk_contacts
  description: Notification when a batch of contacts is imported, with success/failure counts.
- id: incoming_sms
  description: Received text messages, with sender information and timestamps.