generated: '2026-07-20'
method: searched
type: Webhooks
source: https://docs-vcc.atlassian.net/wiki/spaces/VCCA/pages/3914399745/Webhooks+API
docs: https://docs-vcc.atlassian.net/wiki/spaces/VCCA/pages/3914399745/Webhooks+API
spec_type: none
notes: >-
The Vonage Contact Center (VCC, formerly NewVoiceMedia) Webhooks API lets a
tenant create subscriptions that push event notifications over HTTPS. No
published AsyncAPI document was found; this captures the documented webhook
surface. A subscription defines a unique name, a fully-qualified https target
URL, and a list of event types (wildcards supported). Notifications are signed
with a Vonage-Signature header for verification.
delivery:
transport: https
method: POST
target_requirement: fully-qualified https URL
signature_header: Vonage-Signature
subscription_management:
create: https://docs-vcc.atlassian.net/wiki/spaces/VCCA/pages/3914432546/Create+subscription
update: https://docs-vcc.atlassian.net/wiki/spaces/VCCA/pages/3914399801/Update+subscription
api_reference: https://docs-vcc.atlassian.net/wiki/spaces/VCCA/pages/3914432513/API+Reference+Webhooks+API
event_type_catalog:
event_types: https://docs-vcc.atlassian.net/wiki/spaces/VCCA/pages/3914432524
channel_event_types: https://docs-vcc.atlassian.net/wiki/spaces/VCCA/pages/3913679071/Channel+event+types+Webhooks+API
wildcards: true
example_event: agent presence change
security:
signed: true
signature_header: Vonage-Signature
verification: https://docs-vcc.atlassian.net/wiki/spaces/VCCA/pages/4368039953/Verifying+and+responding+to+a+signed+webhook+notification