Assembled · Arazzo Workflow
Assembled Staff a Shift for a Workforce Agent
Version 1.0.0
Pick an active agent from the workforce, then schedule a shift activity for them.
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Customer-SupportWorkforce ManagementWFMAI AgentsAI CopilotContact CenterCustomer ExperienceSupport OperationsSchedulingForecastingQuality AssuranceVendor ManagementBPOArazzoWorkflows
Provider
Workflows
staff-agent-shift
Select an active agent and create a shift activity for them.
Lists active people, resolves an activity type, and creates a single shift activity for the chosen agent across the supplied window.
1
listActiveAgents
List active people in the workforce and select the first as the agent to be staffed for the shift.
2
resolveActivityType
List activity types so a valid colour category can be applied to the shift activity.
3
createShift
Create a shift activity for the selected agent within the supplied window, using the resolved activity type.
Source API Descriptions
openapi
openapi
Arazzo Workflow Specification
Work with this as data
Every workflow here is available over the APIs.io API and to AI agents over MCP.