Zendesk

Zendesk Targets API

The Targets API from Zendesk — 2 operation(s) for targets.

Documentation GitHub OpenAPI

Operations 5

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

GET /api/v2/targets List notification targets · Zendesk Get Api V2 Targets #

Ask an LLM

“What external targets are configured for notifications?”

“Can agents see the list of targets?”

Tell an agent

List all targets.

Show the external notification targets we have.

POST /api/v2/targets Create a notification target · Zendesk Post Api V2 Targets #

Ask an LLM

“Can I add an external target that triggers can notify?”

“Is creating a target admin-only?”

Tell an agent

Create a new notification target.

Add an email target for the operations team.

GET /api/v2/targets/{target_id} Get a notification target · Zendesk Get Api V2 Targets Target_id #

Ask an LLM

“Where can I see how one target is configured?”

“Can I look up a single target's settings?”

Tell an agent

Show this target.

Get the operations team target.

PUT /api/v2/targets/{target_id} Update a notification target · Zendesk Put Api V2 Targets Target_id #

Ask an LLM

“Can I change the address or settings of an existing target?”

“Can I deactivate a target without deleting it?”

Tell an agent

Update this target's settings.

Deactivate the operations team target.

DELETE /api/v2/targets/{target_id} Delete a notification target · Zendesk Delete Api V2 Targets Target_id #

Ask an LLM

“Can I remove a target I no longer need?”

“Who can delete a target?”

Tell an agent destructive · confirm first

Delete this target.

Remove the old notification target.

Documentation

https://developer.zendesk.com/api-reference/ticketing/introduction/

https://developer.zendesk.com/api-reference/ticketing/targets/targets/

https://developer.zendesk.com/api-reference/sales-crm/resources/account/

https://developer.zendesk.com/api-reference/ticketing/tickets/activity_stream/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/channel_framework/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/audit_logs/

https://developer.zendesk.com/api-reference/ticketing/organizations/organizations/

https://developer.zendesk.com/api-reference/ticketing/business-rules/automations/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/bookmarks/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/brand_agents/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/brands/

https://developer.zendesk.com/api-reference/live-chat/chat-api/chats/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_comments/

https://developer.zendesk.com/api-reference/custom-data/introduction/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/custom_roles/

https://developer.zendesk.com/api-reference/ticketing/tickets/custom_ticket_statuses/

https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/

https://developer.zendesk.com/api-reference/ticketing/users/users/

https://developer.zendesk.com/api-reference/ticketing/business-rules/deletion_schedules/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/

https://developer.zendesk.com/api-reference/ticketing/tickets/email_notifications/

https://developer.zendesk.com/api-reference/ticketing/groups/group_memberships/

https://developer.zendesk.com/api-reference/ticketing/business-rules/group_sla_policies/

https://developer.zendesk.com/api-reference/ticketing/groups/groups/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_import/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/incremental_exports/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/job_statuses/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/locales/

https://developer.zendesk.com/api-reference/ticketing/business-rules/macros/

https://developer.zendesk.com/api-reference/ticketing/oauth/oauth_tokens/

https://developer.zendesk.com/api-reference/ticketing/organizations/organization_fields/

https://developer.zendesk.com/api-reference/ticketing/organizations/organization_memberships/

https://developer.zendesk.com/api-reference/ticketing/organizations/organization_subscriptions/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/push_notification_devices/

https://developer.zendesk.com/api-reference/agent-availability/omnichannel_routing_queues/omnichannel_routing_queues/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/support_addresses/

https://developer.zendesk.com/api-reference/ticketing/lookup_relationships/lookup_relationships/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/resource_collections/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/skill_based_routing/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/satisfaction_ratings/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/satisfaction_reasons/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/search/

https://developer.zendesk.com/api-reference/ticketing/account-configuration/sessions/

https://developer.zendesk.com/api-reference/ticketing/tickets/sharing_agreements/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_skips/

https://developer.zendesk.com/api-reference/ticketing/business-rules/sla_policies/

https://developer.zendesk.com/api-reference/ticketing/tickets/suspended_tickets/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/tags/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_fields/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_form_statuses/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_forms/

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_metrics/

https://developer.zendesk.com/api-reference/ticketing/business-rules/triggers/

https://developer.zendesk.com/api-reference/ticketing/business-rules/views/

https://developer.zendesk.com/api-reference/ticketing/ticket-management/workspaces/

Specifications

https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/openapi/zendesk-targets-api-openapi.yml

Schemas & Data

https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/json-schema/zendesk-ticket-schema.json

https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/json-schema/zendesk-user-schema.json

Other Resources

https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/json-ld/zendesk-context.jsonld

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OpenAPI Specification

openapi: 3.2.0
info:
  version: '1.0'
  title: Zendesk Targets API
  description: Needs a description.
tags:
- name: Targets
paths:
  /api/v2/targets:
    get:
      operationId: ListTargets
      tags:
      - Targets
      summary: Zendesk Get Api V2 Targets
      description: '#### Allowed For


        * Agents'
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TargetsResponse'
              examples:
                default:
                  $ref: '#/components/examples/TargetsResponseExample'
    post:
      operationId: CreateTarget
      tags:
      - Targets
      summary: Zendesk Post Api V2 Targets
      description: '#### Allowed For


        * Admins'
      responses:
        '201':
          description: Created response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TargetResponse'
              examples:
                default:
                  $ref: '#/components/examples/TargetCreateResponseExample'
  /api/v2/targets/{target_id}:
    parameters:
    - $ref: '#/components/parameters/TargetId'
    get:
      operationId: ShowTarget
      tags:
      - Targets
      summary: Zendesk Get Api V2 Targets Target_id
      description: '#### Allowed For


        * Agents'
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TargetResponse'
              examples:
                default:
                  $ref: '#/components/examples/TargetResponseExample'
    put:
      operationId: UpdateTarget
      tags:
      - Targets
      summary: Zendesk Put Api V2 Targets Target_id
      description: '#### Allowed For

        * Admins'
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/TargetResponse'
              examples:
                default:
                  $ref: '#/components/examples/TargetUpdateResponseExample'
    delete:
      operationId: DeleteTarget
      tags:
      - Targets
      summary: Zendesk Delete Api V2 Targets Target_id
      description: '#### Allowed For

        * Admins'
      responses:
        '204':
          description: No Content response
components:
  schemas:
    TargetsResponse:
      type: object
      properties:
        targets:
          type: array
          items:
            $ref: '#/components/schemas/TargetObject'
    TargetResponse:
      type: object
      properties:
        target:
          $ref: '#/components/schemas/TargetObject'