Zendesk

Zendesk Dynamic Content Item Variants API

The Dynamic Content Item Variants API from Zendesk — 4 operation(s) for dynamic content item variants.

GitHub OpenAPI

Operations 7

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

GET /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants List a dynamic content item's variants · Zendesk Get Api V2 Dynamic_content Items Dynamic_content_item_id Variants #
Ask an LLM
“Which language variants exist for a dynamic content item?”
“Can I see every locale version of one dynamic content item?”
Tell an agent
List the variants of this dynamic content item.
Show all locale variants for one item.
POST /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants Add a locale variant to dynamic content · Zendesk Post Api V2 Dynamic_content Items Dynamic_content_item_id Variants #
Ask an LLM
“Can I add a translation for a new locale to a dynamic content item?”
“What happens if a variant for that locale already exists?”
Tell an agent
Add a French variant to this dynamic content item.
Create one new locale variant for the item.
GET /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants/{dynamic_content_variant_id} Get a dynamic content variant · Zendesk Get Api V2 Dynamic_content Items Dynamic_content_item_id Variants… #
Ask an LLM
“How do I see the text of one specific dynamic content variant?”
“Where can I look up a single variant by its id?”
Tell an agent
Show this dynamic content variant.
Get the content of one variant of the item.
PUT /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants/{dynamic_content_variant_id} Update a dynamic content variant · Zendesk Put Api V2 Dynamic_content Items Dynamic_content_item_id Variants… #
Ask an LLM
“Can I change just the content of one variant?”
“Why can't I deactivate the default variant?”
Tell an agent
Update the content of this variant.
Change the text of one locale variant.
DELETE /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants/{dynamic_content_variant_id} Delete a dynamic content variant · Zendesk Delete Api V2 Dynamic_content Items Dynamic_content_item_id Variants… #
Ask an LLM
“Can I remove one locale variant from a dynamic content item?”
“Is deleting a single variant permanent?”
Tell an agent destructive · confirm first
Delete this dynamic content variant.
Remove one locale variant from the item.
POST /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants/create_many Add several variants to dynamic content · Zendesk Post Api V2 Dynamic_content Items Dynamic_content_item_id Variants… #
Ask an LLM
“Can I add several locale variants to an item in one call?”
“Is there a bulk create for dynamic content variants?”
Tell an agent
Add these variants to the dynamic content item in one request.
Create Spanish and German variants for the item at once.
PUT /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants/update_many Update several variants at once · Zendesk Put Api V2 Dynamic_content Items Dynamic_content_item_id Variants… #
Ask an LLM
“Can I update multiple variants of an item in one request?”
“How do I specify which variants to change in a bulk update?”
Tell an agent
Bulk update these variants by id.
Change several locale variants of the item at once.

Documentation

📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/introduction/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/targets/targets/
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Documentation
https://developer.zendesk.com/api-reference/sales-crm/resources/account/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/activity_stream/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/channel_framework/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-attachments/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/audit_logs/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/organizations/organizations/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/business-rules/automations/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/bookmarks/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/brand_agents/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/brands/
📖
Documentation
https://developer.zendesk.com/api-reference/live-chat/chat-api/chats/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_comments/
📖
Documentation
https://developer.zendesk.com/api-reference/custom-data/introduction/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/custom_roles/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/custom_ticket_statuses/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/users/users/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/business-rules/deletion_schedules/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/dynamic_content/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/email_notifications/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/groups/group_memberships/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/business-rules/group_sla_policies/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/groups/groups/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_import/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/incremental_exports/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/job_statuses/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/locales/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/business-rules/macros/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/oauth/oauth_tokens/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/organizations/organization_fields/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/organizations/organization_memberships/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/organizations/organization_subscriptions/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/push_notification_devices/
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Documentation
https://developer.zendesk.com/api-reference/agent-availability/omnichannel_routing_queues/omnichannel_routing_queues/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/support_addresses/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/lookup_relationships/lookup_relationships/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/resource_collections/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/skill_based_routing/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/satisfaction_ratings/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/satisfaction_reasons/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/search/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/account-configuration/sessions/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/sharing_agreements/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_skips/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/business-rules/sla_policies/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/suspended_tickets/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/tags/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_audits/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_fields/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_form_statuses/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_forms/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_metrics/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/business-rules/triggers/
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Documentation
https://developer.zendesk.com/api-reference/ticketing/business-rules/views/
📖
Documentation
https://developer.zendesk.com/api-reference/ticketing/ticket-management/workspaces/

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/openapi/zendesk-dynamic-content-item-variants-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/json-schema/zendesk-ticket-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/json-schema/zendesk-user-schema.json

Other Resources

🔗
JSONLD
https://raw.githubusercontent.com/api-evangelist/zendesk/refs/heads/main/json-ld/zendesk-context.jsonld

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OpenAPI Specification

zendesk-dynamic-content-item-variants-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  version: '1.0'
  title: Zendesk Dynamic Content Dynamic Content Item Variants API
  description: Needs a description.
tags:
- name: Dynamic Content Item Variants
paths:
  /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants:
    parameters:
    - $ref: '#/components/parameters/DynamicContentItemId'
    get:
      operationId: DynamicContentListVariants
      tags:
      - Dynamic Content Item Variants
      summary: Zendesk Get Api V2 Dynamic_content Items Dynamic_content_item_id Variants
      description: 'Returns all the variants of the specified dynamic content item.


        #### Allowed For


        * Admins

        * Agents who have permission to manage dynamic content


        #### Pagination


        * Cursor pagination


        See Pagination.'
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DynamicContentVariantsResponse'
              examples:
                default:
                  $ref: '#/components/examples/DynamicContentVariantsResponseExample'
    post:
      operationId: CreateDynamicContentVariant
      tags:
      - Dynamic Content Item Variants
      summary: Zendesk Post Api V2 Dynamic_content Items Dynamic_content_item_id Variants
      description: 'You can only create one variant for each locale id. If a locale variant already exists, the request is rejected.


        #### Allowed For


        * Admins, Agents'
      responses:
        '201':
          description: Created response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DynamicContentVariantResponse'
              examples:
                default:
                  $ref: '#/components/examples/DynamicContentVariantResponseExample'
  /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants/{dynamic_content_variant_id}:
    parameters:
    - $ref: '#/components/parameters/DynamicContentItemId'
    - $ref: '#/components/parameters/DynamicContentVariantId'
    get:
      operationId: ShowDynamicContentVariant
      tags:
      - Dynamic Content Item Variants
      summary: Zendesk Get Api V2 Dynamic_content Items Dynamic_content_item_id Variants…
      description: '#### Allowed For


        * Admins, Agents'
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DynamicContentVariantResponse'
              examples:
                default:
                  $ref: '#/components/examples/DynamicContentVariantResponseExample'
    put:
      operationId: UpdateDynamicContentVariant
      tags:
      - Dynamic Content Item Variants
      summary: Zendesk Put Api V2 Dynamic_content Items Dynamic_content_item_id Variants…
      description: 'Updates the specified variant. You don''t need to include all the properties. If you just want to update content, for example, then include just that.


        You can''t switch the active state of the default variant of an item. Similarly, you can''t switch the default to false if the variant is the default. You must make another variant default instead.


        #### Allowed For


        * Admins, Agents'
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DynamicContentVariantResponse'
              examples:
                default:
                  $ref: '#/components/examples/DynamicContentVariantUpdateResponseExample'
    delete:
      operationId: DeleteDynamicContentVariant
      tags:
      - Dynamic Content Item Variants
      summary: Zendesk Delete Api V2 Dynamic_content Items Dynamic_content_item_id Variants…
      description: '#### Allowed For


        * Admins, Agents'
      responses:
        '204':
          description: No Content response
  /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants/create_many:
    parameters:
    - $ref: '#/components/parameters/DynamicContentItemId'
    post:
      operationId: CreateManyDynamicContentVariants
      tags:
      - Dynamic Content Item Variants
      summary: Zendesk Post Api V2 Dynamic_content Items Dynamic_content_item_id Variants…
      description: '#### Allowed For


        * Admins, Agents'
      responses:
        '201':
          description: Created response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DynamicContentVariantsResponse'
              examples:
                default:
                  $ref: '#/components/examples/DynamicContentVariantsCreateManyResponseExample'
  /api/v2/dynamic_content/items/{dynamic_content_item_id}/variants/update_many:
    parameters:
    - $ref: '#/components/parameters/DynamicContentItemId'
    put:
      operationId: UpdateManyDynamicContentVariants
      tags:
      - Dynamic Content Item Variants
      summary: Zendesk Put Api V2 Dynamic_content Items Dynamic_content_item_id Variants…
      description: 'Updates one or more variants. See Update Variant.


        You must specify the variants by id in the body. To get the variant ids, see List Variants.


        #### Allowed For


        * Admins, Agents'
      responses:
        '200':
          description: Success response
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DynamicContentVariantsResponse'
              examples:
                default:
                  $ref: '#/components/examples/DynamicContentVariantsUpdateManyResponseExample'
components:
  schemas:
    DynamicContentVariantResponse:
      type: object
      properties:
        variant:
          $ref: '#/components/schemas/DynamicContentVariantObject'
    DynamicContentVariantsResponse:
      type: object
      properties:
        variants:
          type: array
          items:
            $ref: '#/components/schemas/DynamicContentVariantObject'