Zendesk Chat Roles API

The Zendesk Chat Roles API lets you manage agent roles and permissions within your Chat account. You can retrieve role definitions and manage role assignments to control what actions different agents can perform in the chat interface.

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API entry from apis.yml

apis.yml Raw ↑
aid: zendesk:chat-roles
name: Zendesk Chat Roles API
tags:
- Chat
- Roles
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
baseURL: https://www.zopim.com
humanURL: https://developer.zendesk.com/api-reference/live-chat/chat-api/roles/
properties:
- url: https://developer.zendesk.com/api-reference/live-chat/chat-api/roles/
  type: Documentation
description: The Zendesk Chat Roles API lets you manage agent roles and permissions within your Chat account.
  You can retrieve role definitions and manage role assignments to control what actions different agents
  can perform in the chat interface.