Zendesk Chat Departments API

The Zendesk Chat Departments API lets you get or set department information for your Chat instance. Departments enable you to route chats to specific groups of agents, configure operating hours, and organize your chat support by team or function.

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API entry from apis.yml

apis.yml Raw ↑
aid: zendesk:chat-departments
name: Zendesk Chat Departments API
tags:
- Chat
- Departments
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
baseURL: https://www.zopim.com
humanURL: https://developer.zendesk.com/api-reference/live-chat/chat-api/departments/
properties:
- url: https://developer.zendesk.com/api-reference/live-chat/chat-api/departments/
  type: Documentation
description: The Zendesk Chat Departments API lets you get or set department information for your Chat
  instance. Departments enable you to route chats to specific groups of agents, configure operating hours,
  and organize your chat support by team or function.