Zendesk Chat Chats API

The Zendesk Chat Chats API provides access to individual chat records with information including agent IDs, agent names, department information, chat history, conversions, and goal attributions. You can list and search chat transcripts for reporting, compliance, and quality assurance purposes.

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API entry from apis.yml

apis.yml Raw ↑
aid: zendesk:chat-chats
name: Zendesk Chat Chats API
tags:
- Chat
- Conversations
image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg
baseURL: https://www.zopim.com
humanURL: https://developer.zendesk.com/api-reference/live-chat/chat-api/chats/
properties:
- url: https://developer.zendesk.com/api-reference/live-chat/chat-api/chats/
  type: Documentation
description: The Zendesk Chat Chats API provides access to individual chat records with information including
  agent IDs, agent names, department information, chat history, conversions, and goal attributions. You
  can list and search chat transcripts for reporting, compliance, and quality assurance purposes.