Zelto

Zelto Findings API

Structured issues discovered during analysis, with optional conversation attachments and comments.

GitHub OpenAPI
Business capability
Agent Quality & Operations AE-100.60

Operations 9

GET /v1/findings List findings #
POST /v1/findings Create a finding #
GET /v1/findings/{id} Get a finding #
PATCH /v1/findings/{id} Update a finding #
GET /v1/findings/{id}/conversations List conversations attached to a finding #
POST /v1/findings/{id}/conversations Attach a conversation to a finding #
DELETE /v1/findings/{id}/conversations/{conversationId} Detach a conversation from a finding #
GET /v1/findings/{id}/conversations/{conversationId}/comments List comments on a finding-conversation link #
POST /v1/findings/{id}/conversations/{conversationId}/comments Add a comment or annotation #

Specifications

⚙
OpenAPI
https://artifacts.apis.io/zelto/openapi/zelto-findings-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://artifacts.apis.io/zelto/json-schema/zelto-call-ingest-schema.json
📊
JSONSchema
https://artifacts.apis.io/zelto/json-schema/zelto-experiment-create-schema.json
📊
JSONSchema
https://artifacts.apis.io/zelto/json-schema/zelto-customer-transfer-report-schema.json
📊
JSONSchema
https://artifacts.apis.io/zelto/json-schema/zelto-action-check-input-schema.json
📊
JSONSchema
https://artifacts.apis.io/zelto/json-schema/zelto-customer-metric-schema.json
📊
JSONSchema
https://artifacts.apis.io/zelto/json-schema/zelto-finding-schema.json

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OpenAPI Specification

zelto-findings-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Zelto REST Findings API
  version: v1
  description: Programmatic access to your Zelto organization. Every endpoint is scoped to the organization the API key belongs to. Mint a key at Settings → Integrations → API Call Upload.
servers:
- url: https://api.zelto.ai
  description: Production
security:
- bearerAuth: []
tags:
- name: Findings
  description: Structured issues discovered during analysis, with optional conversation attachments and comments.
paths:
  /v1/findings:
    get:
      summary: List findings
      operationId: listFindings
      tags:
      - Findings
      parameters:
      - name: status
        in: query
        schema:
          type: string
          enum:
          - open
          - acknowledged
          - resolved
          - ignored
      - name: priority
        in: query
        schema:
          type: string
          enum:
          - none
          - low
          - medium
          - high
          - urgent
      - name: tags
        in: query
        schema:
          type: string
          description: Comma-separated list of tags.
      - $ref: '#/components/parameters/Limit'
      - $ref: '#/components/parameters/Cursor'
      responses:
        '200':
          description: Page of findings.
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/PageEnvelope'
                - type: object
                  properties:
                    data:
                      type: array
                      items:
                        $ref: '#/components/schemas/Finding'
        '401':
          $ref: '#/components/responses/Unauthorized'
    post:
      summary: Create a finding
      operationId: createFinding
      tags:
      - Findings
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - title
              properties:
                title:
                  type: string
                  minLength: 1
                description:
                  type: object
                  additionalProperties: true
                  description: 'TipTap JSON document. May contain `agentPrompt` blocks ({type: agentPrompt, attrs: {agentId, agentName, agentVersionId?, versionNumber?, lineStart?, lineEnd?, excerpt}}); `excerpt` must be verbatim from that agent version''s system prompt, else 400.'
                status:
                  type: string
                  enum:
                  - open
                  - acknowledged
                  - resolved
                  - ignored
                  default: open
                priority:
                  type: string
                  enum:
                  - none
                  - low
                  - medium
                  - high
                  - urgent
                  default: none
                tags:
                  type: array
                  items:
                    type: string
                  default: []
                findingType:
                  type: integer
                  nullable: true
                conversationIds:
                  type: array
                  items:
                    type: string
                    format: uuid
                  description: Optional conversation UUIDs to attach to the new finding on creation.
                analyzedFromDate:
                  type: string
                  format: date-time
                  description: Optional start of the analyzed time range this finding summarizes.
                analyzedToDate:
                  type: string
                  format: date-time
                  description: Optional end of the analyzed time range this finding summarizes.
      responses:
        '200':
          description: Created finding.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Finding'
        '400':
          $ref: '#/components/responses/ValidationFailed'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /v1/findings/{id}:
    get:
      summary: Get a finding
      operationId: getFinding
      tags:
      - Findings
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
      responses:
        '200':
          description: The finding.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Finding'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    patch:
      summary: Update a finding
      operationId: updateFinding
      tags:
      - Findings
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                title:
                  type: string
                  minLength: 1
                description:
                  type: object
                  additionalProperties: true
                  description: TipTap JSON document. May contain `agentPrompt` blocks; `excerpt` must be verbatim from that agent's system prompt, else 400.
                status:
                  type: string
                  enum:
                  - open
                  - acknowledged
                  - resolved
                  - ignored
                priority:
                  type: string
                  enum:
                  - none
                  - low
                  - medium
                  - high
                  - urgent
                tags:
                  type: array
                  items:
                    type: string
                findingType:
                  type: integer
                  nullable: true
                assigneeUserId:
                  type: string
                  format: uuid
                  nullable: true
      responses:
        '200':
          description: Updated finding.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Finding'
        '400':
          $ref: '#/components/responses/ValidationFailed'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /v1/findings/{id}/conversations:
    get:
      summary: List conversations attached to a finding
      operationId: listFindingConversations
      tags:
      - Findings
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
      - $ref: '#/components/parameters/Limit'
      - $ref: '#/components/parameters/Cursor'
      responses:
        '200':
          description: Page of conversations linked to the finding.
          content:
            application/json:
              schema:
                allOf:
                - $ref: '#/components/schemas/PageEnvelope'
                - type: object
                  properties:
                    data:
                      type: array
                      items:
                        $ref: '#/components/schemas/Conversation'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    post:
      summary: Attach a conversation to a finding
      operationId: addConversationToFinding
      tags:
      - Findings
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - conversationId
              properties:
                conversationId:
                  type: string
                  format: uuid
      responses:
        '200':
          description: Link created (or already present). Idempotent.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FindingConversation'
        '400':
          $ref: '#/components/responses/ValidationFailed'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /v1/findings/{id}/conversations/{conversationId}:
    delete:
      summary: Detach a conversation from a finding
      operationId: removeConversationFromFinding
      tags:
      - Findings
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
      - name: conversationId
        in: path
        required: true
        schema:
          type: string
          format: uuid
      responses:
        '204':
          description: Removed.
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
  /v1/findings/{id}/conversations/{conversationId}/comments:
    get:
      summary: List comments on a finding-conversation link
      operationId: listFindingConversationComments
      tags:
      - Findings
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
      - name: conversationId
        in: path
        required: true
        schema:
          type: string
          format: uuid
      responses:
        '200':
          description: Comments + annotations on this link.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/Comment'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    post:
      summary: Add a comment or annotation
      operationId: createFindingConversationComment
      tags:
      - Findings
      parameters:
      - name: id
        in: path
        required: true
        schema:
          type: string
          format: uuid
      - name: conversationId
        in: path
        required: true
        schema:
          type: string
          format: uuid
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - body
              properties:
                body:
                  type: string
                  minLength: 1
                type:
                  type: string
                  enum:
                  - annotation
                  - comment
                  default: comment
                annotationStartMs:
                  type: integer
                  minimum: 0
                annotationEndMs:
                  type: integer
                  minimum: 0
      responses:
        '200':
          description: Created comment.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Comment'
        '400':
          $ref: '#/components/responses/ValidationFailed'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  schemas:
    Comment:
      type: object
      required:
      - id
      - body
      - type
      - createdAt
      properties:
        id:
          type: string
          format: uuid
        body:
          type: string
        type:
          type: string
          enum:
          - annotation
          - comment
        annotationStartMs:
          type: integer
          nullable: true
        annotationEndMs:
          type: integer
          nullable: true
        authorUserId:
          type: string
          format: uuid
          nullable: true
        createdAt:
          type: string
          format: date-time
    Conversation:
      type: object
      required:
      - id
      - agentId
      - name
      - source
      - createdAt
      - updatedAt
      properties:
        id:
          type: string
          format: uuid
        agentId:
          type: string
          format: uuid
        receiverId:
          type: string
          format: uuid
          nullable: true
        name:
          type: string
        referenceId:
          type: string
          nullable: true
        source:
          type: string
          description: Where the call came from, e.g. `vapi`, `retell`, `speechify`, `livekit`, `upload`.
        endedReason:
          type: string
          nullable: true
        cost:
          type: string
          nullable: true
          description: Provider-reported cost in dollars, as a string for precision.
        createdAt:
          type: string
          format: date-time
        updatedAt:
          type: string
          format: date-time
    Error:
      type: object
      required:
      - error
      properties:
        error:
          type: string
          description: Human-readable error message, e.g. Unauthorized or Validation failed.
        message:
          type: string
        details:
          type: object
          additionalProperties: true
    PageEnvelope:
      type: object
      required:
      - data
      - nextCursor
      properties:
        data:
          type: array
          items: {}
        nextCursor:
          type: string
          nullable: true
    FindingConversation:
      type: object
      required:
      - findingId
      - conversationId
      - createdAt
      properties:
        findingId:
          type: string
          format: uuid
        conversationId:
          type: string
          format: uuid
        createdAt:
          type: string
          format: date-time
        alreadyExisted:
          type: boolean
          description: Returned on idempotent re-add.
    Finding:
      type: object
      required:
      - id
      - title
      - status
      - priority
      - tags
      - createdAt
      - updatedAt
      properties:
        id:
          type: string
          format: uuid
        title:
          type: string
        description:
          type: object
          additionalProperties: true
          description: 'TipTap JSON document. May contain `agentPrompt` blocks ({type: agentPrompt, attrs: {agentId, agentName, agentVersionId?, versionNumber?, lineStart?, lineEnd?, excerpt}}); `excerpt` must be verbatim from that agent version''s system prompt, else 400.'
        status:
          type: string
          enum:
          - open
          - acknowledged
          - resolved
          - ignored
        priority:
          type: string
          enum:
          - none
          - low
          - medium
          - high
          - urgent
        tags:
          type: array
          items:
            type: string
        findingType:
          type: integer
          nullable: true
        assigneeUserId:
          type: string
          format: uuid
          nullable: true
        createdAt:
          type: string
          format: date-time
        updatedAt:
          type: string
          format: date-time
  responses:
    ValidationFailed:
      description: Request body failed validation.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Missing or invalid API key.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: Resource not found in your organization.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  parameters:
    Limit:
      name: limit
      in: query
      required: false
      description: Items per page. Default 50, max 200.
      schema:
        type: integer
        minimum: 1
        maximum: 200
        default: 50
    Cursor:
      name: cursor
      in: query
      required: false
      description: Opaque pagination cursor. Pass the `nextCursor` returned by the previous page.
      schema:
        type: string
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: 'Send `Authorization: Bearer YOUR_API_KEY`. The key resolves to a single organization.'