Whatfix Analytics API

openapi: 3.0.3
info:
  title: Whatfix Analytics API
  description: The Whatfix REST API enables programmatic access to Whatfix platform operations including end-user management, content management, flow analytics, segmentation, and report downloads. The API is stateless and uses API token authentication via the x-whatfix-integration-key header.
  version: v1
  contact:
    name: Whatfix Support
    url: https://support.whatfix.com
    email: support@whatfix.com
  termsOfService: https://whatfix.com/terms-of-service/
servers:
- url: https://whatfix.com/api/v1
  description: Whatfix REST API v1
security:
- ApiKeyAuth: []
tags:
- name: Analytics
paths:
  /{accountId}/analytics/flows:
    get:
      operationId: getFlowAnalytics
      summary: Get Flow Analytics
      description: Returns analytics data for all flows including view counts, completion rates, and average time-to-complete for the specified date range.
      tags:
      - Analytics
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - $ref: '#/components/parameters/StartDateParam'
      - $ref: '#/components/parameters/EndDateParam'
      responses:
        '200':
          description: Flow analytics data.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FlowAnalyticsList'
        '401':
          description: Invalid API token.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
  /{accountId}/analytics/end-users:
    get:
      operationId: getEndUserEngagement
      summary: Get End User Engagement
      description: Returns engagement analytics broken down by end users, showing content interactions for each user over the specified date range.
      tags:
      - Analytics
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - $ref: '#/components/parameters/StartDateParam'
      - $ref: '#/components/parameters/EndDateParam'
      - $ref: '#/components/parameters/PageParam'
      - $ref: '#/components/parameters/PageSizeParam'
      responses:
        '200':
          description: End user engagement data.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        userId:
                          type: string
                        email:
                          type: string
                        contentViewed:
                          type: integer
                        flowsCompleted:
                          type: integer
                        lastActive:
                          type: string
                          format: date-time
                  pagination:
                    $ref: '#/components/schemas/Pagination'
  /{accountId}/analytics/self-help:
    get:
      operationId: getSelfHelpAnalytics
      summary: Get Self Help Analytics
      description: Returns analytics for Self Help widget content, showing which content items were viewed and how many times during the specified period.
      tags:
      - Analytics
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - $ref: '#/components/parameters/StartDateParam'
      - $ref: '#/components/parameters/EndDateParam'
      responses:
        '200':
          description: Self Help content analytics.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      type: object
                      properties:
                        contentId:
                          type: string
                        contentName:
                          type: string
                        contentType:
                          type: string
                        views:
                          type: integer
  /{accountId}/analytics/task-completion:
    get:
      operationId: getUserTaskCompletion
      summary: Get User Task Completion
      description: Returns task list completion status for each end user, showing individual progress on assigned onboarding or training task lists.
      tags:
      - Analytics
      parameters:
      - $ref: '#/components/parameters/AccountId'
      - $ref: '#/components/parameters/StartDateParam'
      - $ref: '#/components/parameters/EndDateParam'
      - $ref: '#/components/parameters/PageParam'
      - $ref: '#/components/parameters/PageSizeParam'
      responses:
        '200':
          description: User task completion data.
          content:
            application/json:
              schema:
                type: object
                properties:
                  data:
                    type: array
                    items:
                      $ref: '#/components/schemas/TaskCompletion'
                  pagination:
                    $ref: '#/components/schemas/Pagination'
components:
  parameters:
    PageParam:
      name: page
      in: query
      required: false
      description: Page number for paginated results (1-based).
      schema:
        type: integer
        minimum: 1
        default: 1
    EndDateParam:
      name: endDate
      in: query
      required: false
      description: End date for analytics range (ISO 8601 date).
      schema:
        type: string
        format: date
    AccountId:
      name: accountId
      in: path
      required: true
      description: Your Whatfix account identifier.
      schema:
        type: string
    PageSizeParam:
      name: pageSize
      in: query
      required: false
      description: Number of results per page.
      schema:
        type: integer
        minimum: 1
        maximum: 100
        default: 20
    StartDateParam:
      name: startDate
      in: query
      required: false
      description: Start date for analytics range (ISO 8601 date).
      schema:
        type: string
        format: date
  schemas:
    Error:
      type: object
      properties:
        code:
          type: integer
        message:
          type: string
        details:
          type: string
    TaskCompletion:
      type: object
      description: Task completion status for an end user.
      properties:
        userId:
          type: string
        userEmail:
          type: string
          format: email
        taskListId:
          type: string
        taskListName:
          type: string
        completedTasks:
          type: integer
        totalTasks:
          type: integer
        completionRate:
          type: number
          format: float
        lastActivityAt:
          type: string
          format: date-time
    FlowAnalyticsList:
      type: object
      properties:
        data:
          type: array
          items:
            $ref: '#/components/schemas/FlowAnalytics'
        startDate:
          type: string
          format: date
        endDate:
          type: string
          format: date
    FlowAnalytics:
      type: object
      description: Analytics data for a Whatfix flow.
      properties:
        flowId:
          type: string
          description: Unique identifier for the flow.
        flowName:
          type: string
          description: Name of the flow.
        views:
          type: integer
          description: Total number of times the flow was viewed.
        completions:
          type: integer
          description: Total number of times the flow was completed.
        completionRate:
          type: number
          format: float
          minimum: 0
          maximum: 100
          description: Percentage of views that resulted in completion.
        avgTimeToComplete:
          type: number
          description: Average time in seconds to complete the flow.
    Pagination:
      type: object
      properties:
        page:
          type: integer
        pageSize:
          type: integer
        totalCount:
          type: integer
        totalPages:
          type: integer
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-whatfix-integration-key
      description: User API token obtained from the Whatfix dashboard. Pass your registered Whatfix email address in the x-whatfix-user header as well.