Webex

Webex Agents API

The Agents API from Webex — 7 operation(s) for agents.

GitHub OpenAPI
Business capability
Contact Centre Operations Management BC-430.30

Operations 11

POST /v1/agents/login Login #
PUT /v1/agents/logout Logout #
PUT /v1/agents/session/state State Change #
POST /v1/agents/reload Reload #
POST /v1/agents/buddyList Buddy Agents List #
GET /v1/agents/activities Get Agent Activities #
GET /v1/agents/statistics Get Agent Statistics #
POST /v2/agents/login Login #
PUT /v2/agents/logout Logout #
PUT /v2/agents/session/state State Change #
POST /v2/agents/reload Reload #

Documentation

📖
Documentation
https://developer.webex.com/docs/messaging
📖
Documentation
https://developer.webex.com/docs/meetings
📖
Documentation
https://developer.webex.com/docs/admin
📖
Documentation
https://developer.webex.com/docs/cloud-calling
📖
Documentation
https://developer.webex.com/docs/contact-center
📖
Documentation
https://developer.webex.com/docs/devices
📖
Documentation
https://developer.webex.com/docs/broadworks
📖
Documentation
https://developer.webex.com/docs/ucm
📖
Documentation
https://developer.webex.com/docs/wholesale

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-agents-api-openapi.yml

Schemas & Data

📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/json-schema/webex-agent-channel-state-change-resource-request-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/json-schema/webex-log-in-resource-request-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/json-schema/webex-state-resource-request-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/json-schema/webex-buddy-agent-request-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/json-schema/webex-log-out-resource-request-schema.json
📊
JSONSchema
https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/json-schema/webex-agent-api-response-schema.json

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OpenAPI Specification

webex-agents-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: Webex Contact Center Agents API
  version: 1.0.0
  description: The Webex Contact Center APIs allow developers to deeply integrate, configure, and manage cloud-based contact center solutions.
  x-provenance:
    method: harvested
    authored_by: Cisco Webex
    harvested_by: API Evangelist
    harvested_on: '2026-08-19'
    first_party: true
    note: Published by Cisco. Retrieved unmodified except for this x-provenance block.
    provider_published: true
  x-evidence:
  - type: source
    url: https://github.com/webex/webex-openapi-specs/blob/main/public-spec/webex-contact-center.json
  - type: raw
    url: https://raw.githubusercontent.com/webex/webex-openapi-specs/main/public-spec/webex-contact-center.json
tags:


# --- truncated at 32 KB (37 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/webex/refs/heads/main/openapi/webex-agents-api-openapi.yml