Veritus Veritus API
The Veritus API API from Veritus — 0 operation(s) for veritus api.
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OpenAPI Specification
openapi: 3.2.0
info:
title: Veritus API
description: API for the Veritus Agent Platform
license:
name: MIT
version: 1.0.0
servers:
- url: https://sandbox.veritus.com/api/v1
security:
- bearerAuth: []
tags:
- name: Veritus API
paths: {}
webhooks:
/calls/webhook:
post:
description: Once a call is completed, we will send a webhook to the URL you provided.
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/CallsWebhook'
responses:
'200':
description: Return a 200 status to indicate that the data was received successfully
tags:
- Veritus API
/drip-campaigns/webhook:
post:
description: Once a call is created via a drip campaign, we will send a webhook to the URL you provided.
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/DripCampaignWebhook'
tags:
- Veritus API
components:
schemas:
CallEnded:
description: Details for the call that ended.
type: object
required:
- id
- customerId
- threadId
- toPhoneNumber
- fromPhoneNumber
- messages
- direction
- endedReason
- recordingUrl
- durationMs
- endedAt
- createdAt
properties:
id:
description: The ID of the interaction.
type: string
format: uuid
threadId:
description: The ID of the thread.
type: string
format: uuid
customerId:
description: The ID of the customer.
type: string
format: uuid
toPhoneNumber:
description: The phone number that the call was made to (E.164 format).
type: string
fromPhoneNumber:
description: The phone number that the call was made from (E.164 format).
type: string
messages:
description: The messages from the call.
type: array
items:
$ref: '#/components/schemas/Message'
direction:
description: Call direction.
type: string
enum:
- inbound
- outbound
endedReason:
description: The reason the call ended.
type: string
enum:
- customer-did-not-answer
- voicemail
- customer-ended-call
- agent-ended-call
- silence-timed-out
- unknown
recordingUrl:
description: Signed, time-limited URL for downloading the audio recording. The link is valid for 30 minutes (subject to change). For long-term access, you should either download and persist the file in your own storage.
type: string
inputVariables:
description: Key-value data passed to the agent at call start.
type: object
outputVariables:
description: Key-value data produced after the call (e.g., flags, extracted fields, outcomes). This field is `null` when no analysis is available (e.g., customer did not engage with agent or no analysis config exists).
type: object
nullable: true
durationMs:
description: Duration of the call, in milliseconds.
type: number
endedAt:
description: Timestamp of when the call ended. ISO-8601 format.
type: string
createdAt:
description: Timestamp of when the call was created. ISO-8601 format.
type: string
Message:
required:
- role
- message
- endTime
- secondsFromStart
- duration
properties:
role:
description: The role of the message.
type: string
enum:
- user
- agent
message:
description: Text content for the turn.
type: string
startedAt:
description: When the turn started. ISO-8601 format.
type: string
endedAt:
description: When the turn finished. ISO-8601 format.
type: string
secondsFromStart:
description: Offset from call start to the beginning of this turn, in seconds.
type: number
duration:
description: Duration of the turn, in milliseconds.
type: number
DripCampaignWebhook:
oneOf:
- $ref: '#/components/schemas/DripCampaignCallCreatedWebhook'
- $ref: '#/components/schemas/DripCampaignCallEndedWebhook'
- $ref: '#/components/schemas/DripCampaignSmsWebhook'
DripCampaignCallCreatedWebhook:
title: Call Created
required:
- type
- id
- name
- customerId
- status
- createdAt
- callCreated
properties:
type:
description: The type of webhook.
type: string
enum:
- drip-campaign.call-created
id:
description: The ID of the drip campaign.
type: string
format: uuid
name:
description: The name of the drip campaign.
type: string
customerId:
description: The ID of the customer.
type: string
format: uuid
status:
description: The status of the drip campaign.
type: string
enum:
- in-progress
- completed
- canceled
createdAt:
description: The timestamp of when the drip campaign was created. ISO-8601 format.
type: string
format: date-time
callCreated:
$ref: '#/components/schemas/CallCreated'
DripCampaignCallEndedWebhook:
title: Call Ended
required:
- type
- id
- name
- customerId
- status
- createdAt
properties:
type:
description: The type of webhook.
type: string
enum:
- drip-campaign.call-ended
id:
description: The ID of the drip campaign.
type: string
format: uuid
name:
description: The name of the drip campaign.
type: string
customerId:
description: The ID of the customer.
type: string
format: uuid
status:
description: The status of the drip campaign.
type: string
enum:
- in-progress
- completed
- canceled
createdAt:
description: The timestamp of when the drip campaign was created. ISO-8601 format.
type: string
format: date-time
callEnded:
$ref: '#/components/schemas/CallEnded'
Sms:
description: SMS Details
type: object
required:
- id
- toPhoneNumber
- fromPhoneNumber
- message
- createdAt
properties:
id:
description: The ID of the SMS.
type: string
format: uuid
message:
description: The message of the SMS.
type: string
toPhoneNumber:
description: The phone number that the SMS was sent to (E.164 format).
type: string
fromPhoneNumber:
description: The phone number that the SMS was sent from (E.164 format).
type: string
createdAt:
description: The timestamp of when the SMS was created. ISO-8601 format.
type: string
format: date-time
CallCreated:
description: Details for the call that was created.
type: object
required:
- id
- threadId
- toPhoneNumber
- fromPhoneNumber
properties:
id:
description: The ID of the call.
type: string
format: uuid
threadId:
description: The ID of the thread.
type: string
format: uuid
toPhoneNumber:
description: The phone number that the call was made to (E.164 format).
type: string
fromPhoneNumber:
description: The phone number that the call was made from (E.164 format).
type: string
createdAt:
description: The timestamp of when the call was created. ISO-8601 format.
type: string
format: date-time
DripCampaignSmsWebhook:
title: SMS
required:
- type
- id
- name
- threadId
- direction
- customerId
- status
- createdAt
- sms
properties:
type:
description: The type of webhook.
type: string
enum:
- drip-campaign.sms
id:
description: The ID of the drip campaign.
type: string
format: uuid
threadId:
description: The ID of the thread.
type: string
format: uuid
direction:
description: The direction of the SMS.
type: string
enum:
- inbound
- outbound
name:
description: The name of the drip campaign.
type: string
customerId:
description: The ID of the customer.
type: string
format: uuid
status:
description: The status of the drip campaign.
type: string
enum:
- in-progress
- completed
- canceled
createdAt:
description: The timestamp of when the drip campaign was created. ISO-8601 format.
type: string
format: date-time
sms:
$ref: '#/components/schemas/Sms'
CallCreatedWebhook:
title: Call Created
required:
- type
- id
- name
- customerId
- status
- createdAt
- callCreated
properties:
type:
description: The type of webhook.
type: string
enum:
- call-created
id:
description: The ID of the drip campaign.
type: string
format: uuid
name:
description: The name of the drip campaign.
type: string
customerId:
description: The ID of the customer.
type: string
format: uuid
status:
description: The status of the drip campaign.
type: string
enum:
- in-progress
- completed
- canceled
createdAt:
description: The timestamp of when the drip campaign was created. ISO-8601 format.
type: string
format: date-time
callCreated:
$ref: '#/components/schemas/CallCreated'
CallsWebhook:
oneOf:
- $ref: '#/components/schemas/CallCreatedWebhook'
- $ref: '#/components/schemas/CallEndedWebhook'
discriminator:
propertyName: type
mapping:
call-created: '#/components/schemas/CallCreatedWebhook'
call-ended: '#/components/schemas/CallEndedWebhook'
CallEndedWebhook:
title: Call Ended
required:
- type
- id
- name
- customerId
- status
- createdAt
properties:
type:
description: The type of webhook.
type: string
enum:
- call-ended
id:
description: The ID of the drip campaign.
type: string
format: uuid
name:
description: The name of the drip campaign.
type: string
customerId:
description: The ID of the customer.
type: string
format: uuid
status:
description: The status of the drip campaign.
type: string
enum:
- in-progress
- completed
- canceled
createdAt:
description: The timestamp of when the drip campaign was created. ISO-8601 format.
type: string
format: date-time
callEnded:
$ref: '#/components/schemas/CallEnded'
securitySchemes:
bearerAuth:
type: http
scheme: bearer