Twilio

Twilio Plugins API

Manage Flex plugins

Documentation GitHub OpenAPI

Operations 2

Each operation below carries the questions people ask an LLM about it and the instructions they give an agent to run it. Generated by API Evangelist overlay

GET /PluginService/Plugins List Flex plugins · Twilio List Flex Plugins #

Ask an LLM

“Which Flex plugins are registered on my account?”

“Can I see all the custom plugins built for my contact center UI?”

Tell an agent

List my Flex plugins.

Show {page_size} Flex plugins per page.

POST /PluginService/Plugins Register a new Flex plugin · Twilio Create a Flex Plugin #

Ask an LLM

“How do I register a new plugin for my Flex agent UI?”

“Does a Flex plugin need a unique name when I create it?”

Tell an agent

Create a Flex plugin with unique name {unique_name}.

Register Flex plugin {unique_name} called {friendly_name} described as {description}.

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Twilio Flex Plugins API
  description: Programmable digital engagement center API for building customized omnichannel contact center solutions. Manage Flex configuration, channels, flows, interactions, plugins, and worker insights for customer communication across voice, SMS, chat, WhatsApp, and more.
  version: '2.0'
  contact:
    name: Twilio Support
    url: https://support.twilio.com
    email: support@twilio.com
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
  termsOfService: https://www.twilio.com/legal/tos
servers:
- url: https://flex-api.twilio.com/v1
  description: Twilio Flex API v1
- url: https://flex-api.twilio.com/v2
  description: Twilio Flex API v2
security:
- accountSid_authToken: []
tags:
- name: Plugins
  description: Manage Flex plugins
paths:
  /PluginService/Plugins:
    get:
      operationId: listPlugins
      summary: Twilio List Flex Plugins
      tags:
      - Plugins
      parameters:
      - name: FlexMetadata
        in: header
        schema:
          type: string
      - name: PageSize
        in: query
        schema:
          type: integer
      responses:
        '200':
          description: List of plugins
    post:
      operationId: createPlugin
      summary: Twilio Create a Flex Plugin
      tags:
      - Plugins
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              required:
              - UniqueName
              properties:
                UniqueName:
                  type: string
                FriendlyName:
                  type: string
                Description:
                  type: string
      responses:
        '201':
          description: Plugin created
components:
  securitySchemes:
    accountSid_authToken:
      type: http
      scheme: basic
      description: Use your Twilio Account SID as the username and Auth Token as the password for HTTP Basic authentication.
externalDocs:
  description: Twilio Flex API Documentation
  url: https://www.twilio.com/docs/flex