Temenos

Temenos Alert Management API

Manage and investigate alerts generated by screening and monitoring processes including case management and disposition workflows.

Documentation GitHub OpenAPI

Operations 2

GET /alerts/{alertId} Get Alert Details #

PUT /alerts/{alertId} Update Alert Disposition #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Temenos Financial Crime Mitigation Alert Management API
  description: API for anti-money laundering, fraud detection, and compliance including KYC risk scoring, sanctions screening, PEP matching, transaction monitoring, and alert management. Used by over 300 banks globally for comprehensive financial crime prevention covering watchlist screening, customer risk assessment, and regulatory compliance reporting.
  version: 1.0.0
  contact:
    name: Temenos Developer Support
    url: https://developer.temenos.com/
    email: api.support@temenos.com
  license:
    name: Temenos Terms of Service
    url: https://www.temenos.com/legal-information/website-terms-and-conditions/
  termsOfService: https://www.temenos.com/legal-information/website-terms-and-conditions/
servers:
- url: https://api.temenos.com/fcm/v1
  description: Temenos FCM API - Production
security:
- bearerAuth: []
tags:
- name: Alert Management
  description: Manage and investigate alerts generated by screening and monitoring processes including case management and disposition workflows.
paths:
  /alerts/{alertId}:
    get:
      operationId: getAlert
      summary: Get Alert Details
      description: Retrieve detailed information for a specific alert including match details, investigation notes, and disposition history.
      tags:
      - Alert Management
      parameters:
      - name: alertId
        in: path
        required: true
        description: Unique alert identifier
        schema:
          type: string
      responses:
        '200':
          description: Successful retrieval of alert details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AlertDetail'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    put:
      operationId: updateAlert
      summary: Update Alert Disposition
      description: Update the disposition of an alert including status changes, investigation notes, and closure decisions.
      tags:
      - Alert Management
      parameters:
      - name: alertId
        in: path
        required: true
        description: Unique alert identifier
        schema:
          type: string
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AlertUpdate'
      responses:
        '200':
          description: Alert updated successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/AlertDetail'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  responses:
    BadRequest:
      description: Invalid request parameters
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: Resource not found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Authentication required
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    Error:
      type: object
      description: Error response
      properties:
        errorCode:
          type: string
          description: Error code
        errorMessage:
          type: string
          description: Error description
    AlertDetail:
      type: object
      description: Detailed alert information
      properties:
        alertId:
          type: string
          description: Alert identifier
        alertType:
          type: string
          description: Alert classification
          enum:
          - SANCTIONS
          - PEP
          - AML
          - FRAUD
        customerId:
          type: string
          description: Customer identifier
        severity:
          type: string
          description: Alert severity
        status:
          type: string
          description: Current status
        assignedTo:
          type: string
          description: Assigned investigator
        investigationNotes:
          type: array
          description: Investigation notes
          items:
            type: object
            properties:
              noteDate:
                type: string
                format: date-time
                description: Note timestamp
              author:
                type: string
                description: Note author
              content:
                type: string
                description: Note content
        createdDate:
          type: string
          format: date-time
          description: Creation timestamp
        lastUpdated:
          type: string
          format: date-time
          description: Last update timestamp
    AlertUpdate:
      type: object
      description: Alert disposition update
      properties:
        status:
          type: string
          description: Updated status
          enum:
          - UNDER_REVIEW
          - ESCALATED
          - CLOSED_TRUE_MATCH
          - CLOSED_FALSE_POSITIVE
        assignedTo:
          type: string
          description: Assigned investigator
        note:
          type: string
          description: Investigation note
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
externalDocs:
  description: Temenos Financial Crime Mitigation API Documentation
  url: https://developer.temenos.com/fcm