SysAid Templates API

openapi: 3.1.0
info:
  title: SysAid REST ActionItems Templates API
  description: 'REST API for SysAid ITSM. Manage service records (incidents, requests, problems, changes), users (agents and end users), groups, companies, assets, configuration items (CIs), templates, attachments, webhooks (beta), and license manager records. Authentication uses Client Credentials to mint short-lived application access tokens. Source: https://developers.sysaid.com/'
  version: '1.0'
  contact:
    name: SysAid
    url: https://developers.sysaid.com/
servers:
- url: https://your-account.sysaidit.com
  description: SysAid tenant base URL (replace your-account)
security:
- BearerAuth: []
tags:
- name: Templates
paths:
  /getsrtemplatebysrid:
    get:
      tags:
      - Templates
      summary: Get template by service record ID
      operationId: getSrTemplateBySrId
      responses:
        '200':
          description: OK
  /getsrtemplatebyid:
    get:
      tags:
      - Templates
      summary: Get template by ID
      operationId: getSrTemplateById
      responses:
        '200':
          description: OK
  /searchsrtemplates:
    get:
      tags:
      - Templates
      summary: Search templates
      operationId: searchSrTemplates
      responses:
        '200':
          description: OK
components:
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      description: 'OAuth 2.0 Client Credentials grant: exchange client_id and client_secret at /generateaccesstoken for a short-lived access token (default 24h), then pass as "Authorization: Bearer <token>".'