SysAid

SysAid REST API

REST API for managing SysAid service records (incidents, requests, problems, changes), users, assets, and SLAs. Authentication uses Client Credentials to mint short-lived application access tokens (default 24h lifetime) via the /v1/application-keys endpoint.

GitHub

Documentation

📖
Documentation
https://documentation.sysaid.com/docs/rest-api-guide

Other Resources

🔗
Authentication Guide
https://developers.sysaid.com/docs/authentication-guide
🔗
APIsJSON
https://raw.githubusercontent.com/api-evangelist/sysaid/refs/heads/main/apis.yml

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API entry from apis.yml

apis.yml Raw ↑ 
aid: sysaid:rest-api
name: SysAid REST API
description: REST API for managing SysAid service records (incidents, requests, problems, changes), users,
  assets, and SLAs. Authentication uses Client Credentials to mint short-lived application access tokens
  (default 24h lifetime) via the /v1/application-keys endpoint.
humanURL: https://developers.sysaid.com/docs/authentication-guide
baseURL: https://your-account.sysaidit.com
tags:
- Service Records
- Tickets
- Assets
- User
- Workflows
tags_raw:
- Service Records
- Tickets
- Assets
- Users
- Workflows
properties:
- type: Documentation
  url: https://documentation.sysaid.com/docs/rest-api-guide
- type: Authentication Guide
  url: https://developers.sysaid.com/docs/authentication-guide