Sobot basic-public/service/坐席信息管理 API
The basic-public/service/坐席信息管理 API from Sobot — 6 operation(s) for basic-public/service/坐席信息管理.
OpenAPI Specification
openapi: 3.1.0
info:
title: OpenAPI Plant Store Agent basic-public/service/坐席信息管理 API
description: A sample API that uses a plant store as an example to demonstrate features in the OpenAPI specification
license:
name: MIT
version: 1.0.0
servers:
- url: https://sg.sobot.io
security:
- bearerAuth: []
tags:
- name: basic-public/service/坐席信息管理
paths:
/agent/queryDepartAgentInfoList:
post:
summary: 查询部门客服信息
x-apifox-folder: basic-public/service/坐席信息管理
x-apifox-status: released
deprecated: false
description: ''
tags:
- basic-public/service/坐席信息管理
parameters: []
requestBody:
content:
application/json:
schema:
$ref: '#/components/schemas/AgentQuery'
description: ''
responses:
'200':
description: 成功
content:
application/json:
schema:
$ref: '#/components/schemas/GeneralVO%C2%ABAgentVO%C2%BB'
description: ''
examples:
'1':
summary: 成功示例
value:
pageNo: 0
pageCount: 0
totalCount: 0
pageSize: 0
items:
- terminalCode: ''
operatePageCode: ''
serviceId: ''
companyId: ''
serviceName: ''
serviceNick: ''
servicePwd: ''
password: ''
serviceStatus: 0
oldServiceStatus: 0
serviceQq: ''
serviceBirthday: 0
phoneNo: ''
telephoneNo: ''
serviceEmail: ''
serviceAddress: ''
createServiceId: ''
createTime: 0
updateServiceId: ''
updateTime: 0
effectTime: 0
invalidTime: 0
loginTime: 0
lastLoginTime: 0
maxAccept: 0
maxAccount: 0
faceImg: ''
faceImage: ''
imFlag: 0
serviceRemark: ''
cusRoleId: ''
cusRoleName: ''
roleId: ''
roleName: ''
oldRoleId: ''
oldRoleName: ''
serviceNo: ''
numberId: ''
groupName: ''
topFlag: 0
departId: ''
departName: ''
qywxDepartId: ''
departFlag: 0
departType: ''
proxyServiceId: ''
channelUserId: ''
managerFlag: 0
pwdType: 0
docStatus: 0
maxReceivingTickets: 0
serviceList:
- serviceId: ''
serviceName: ''
cusRoleId: ''
cusRoleName: ''
serviceEmail: ''
qywxUserId: ''
qywxBindStatus: 0
departList:
- relId: ''
departId: ''
serviceId: ''
roleId: ''
serviceEmail: ''
managerFlag: 0
companyId: ''
createId: ''
createTime: 0
mainDepartFlag: 0
serviceIdList:
- ''
ticketGroupIdList:
- ''
onlineGroupIdList:
- ''
callGroupIdList:
- ''
elecGroupIdList:
- ''
departIdList:
- ''
departLevelNoList:
- ''
productIds:
- ''
productNames:
- ''
checked: false
qywxBindStatus: 0
qywxUserId: ''
language: ''
workbenchLang: ''
mainDepartName: ''
mainDepartId: ''
callV6Flag: 0
roleType: 0
verificationCode: ''
newServicePwd: ''
phoneFlag: 0
duty: ''
maxNum: 0
serviceIds: ''
sortFlag: 0
newbieFlag: 0
timezone: ''
timezoneId: ''
timezoneValue: ''
offset: ''
groupType: 0
groupNames:
- '0': {}
groupId: ''
ticketGroupIds:
- terminalCode: ''
operatePageCode: ''
serviceId: ''
companyId: ''
serviceName: ''
serviceNick: ''
servicePwd: ''
password: ''
serviceStatus: 0
oldServiceStatus: 0
serviceQq: ''
serviceBirthday: 0
phoneNo: ''
telephoneNo: ''
serviceEmail: ''
serviceAddress: ''
createServiceId: ''
createTime: 0
updateServiceId: ''
updateTime: 0
effectTime: 0
invalidTime: 0
loginTime: 0
lastLoginTime: 0
maxAccept: 0
maxAccount: 0
faceImg: ''
faceImage: ''
imFlag: 0
serviceRemark: ''
cusRoleId: ''
cusRoleName: ''
roleId: ''
roleName: ''
oldRoleId: ''
oldRoleName: ''
serviceNo: ''
numberId: ''
groupName: ''
topFlag: 0
departId: ''
departName: ''
qywxDepartId: ''
departFlag: 0
departType: ''
proxyServiceId: ''
channelUserId: ''
managerFlag: 0
pwdType: 0
docStatus: 0
maxReceivingTickets: 0
serviceList:
- serviceId: ''
serviceName: ''
cusRoleId: ''
cusRoleName: ''
serviceEmail: ''
qywxUserId: ''
qywxBindStatus: 0
departList:
- relId: ''
departId: ''
serviceId: ''
roleId: ''
serviceEmail: ''
managerFlag: 0
companyId: ''
createId: ''
createTime: 0
mainDepartFlag: 0
serviceIdList:
- ''
ticketGroupIdList:
- ''
onlineGroupIdList:
- ''
callGroupIdList:
- ''
elecGroupIdList:
- ''
departIdList:
- ''
departLevelNoList:
- ''
productIds:
- ''
productNames:
- ''
checked: false
qywxBindStatus: 0
qywxUserId: ''
language: ''
workbenchLang: ''
mainDepartName: ''
mainDepartId: ''
callV6Flag: 0
roleType: 0
verificationCode: ''
newServicePwd: ''
phoneFlag: 0
duty: ''
maxNum: 0
serviceIds: ''
sortFlag: 0
newbieFlag: 0
timezone: ''
timezoneId: ''
timezoneValue: ''
offset: ''
groupType: 0
groupNames:
- '0': {}
groupId: ''
ticketGroupIds: []
onlineGroupIds: []
callGroupIds: []
departmentInfoList:
- departId: ''
departName: ''
departLevel: 0
sourceNo: 0
departType: ''
parentId: ''
departLevelNo: ''
qywxDepartId: ''
companyId: ''
createTime: 0
createId: ''
updateTime: 0
updateId: ''
subFlag: 0
deparentIds:
- ''
subDepartmentList: []
roleFlag: 0
product: 0
authCode: ''
authCodeList:
- ''
departLevelNoNames: ''
departLevelNoNameList:
- ''
onlineGroupIds:
- terminalCode: ''
operatePageCode: ''
serviceId: ''
companyId: ''
serviceName: ''
serviceNick: ''
servicePwd: ''
password: ''
serviceStatus: 0
oldServiceStatus: 0
serviceQq: ''
serviceBirthday: 0
phoneNo: ''
telephoneNo: ''
serviceEmail: ''
serviceAddress: ''
createServiceId: ''
createTime: 0
updateServiceId: ''
updateTime: 0
effectTime: 0
invalidTime: 0
loginTime: 0
lastLoginTime: 0
maxAccept: 0
maxAccount: 0
faceImg: ''
faceImage: ''
imFlag: 0
serviceRemark: ''
cusRoleId: ''
cusRoleName: ''
roleId: ''
roleName: ''
oldRoleId: ''
oldRoleName: ''
serviceNo: ''
numberId: ''
groupName: ''
topFlag: 0
departId: ''
departName: ''
qywxDepartId: ''
departFlag: 0
departType: ''
proxyServiceId: ''
channelUserId: ''
managerFlag: 0
pwdType: 0
docStatus: 0
maxReceivingTickets: 0
serviceList:
- serviceId: ''
serviceName: ''
cusRoleId: ''
cusRoleName: ''
serviceEmail: ''
qywxUserId: ''
qywxBindStatus: 0
departList:
- relId: ''
departId: ''
serviceId: ''
roleId: ''
serviceEmail: ''
managerFlag: 0
companyId: ''
createId: ''
createTime: 0
mainDepartFlag: 0
serviceIdList:
- ''
ticketGroupIdList:
- ''
onlineGroupIdList:
- ''
callGroupIdList:
- ''
elecGroupIdList:
- ''
departIdList:
- ''
departLevelNoList:
- ''
productIds:
- ''
productNames:
- ''
checked: false
qywxBindStatus: 0
qywxUserId: ''
language: ''
workbenchLang: ''
mainDepartName: ''
mainDepartId: ''
callV6Flag: 0
roleType: 0
verificationCode: ''
newServicePwd: ''
phoneFlag: 0
duty: ''
maxNum: 0
serviceIds: ''
sortFlag: 0
newbieFlag: 0
timezone: ''
timezoneId: ''
timezoneValue: ''
offset: ''
groupType: 0
groupNames:
- '0': {}
groupId: ''
ticketGroupIds: []
onlineGroupIds: []
callGroupIds: []
departmentInfoList:
- departId: ''
departName: ''
departLevel: 0
sourceNo: 0
departType: ''
parentId: ''
departLevelNo: ''
qywxDepartId: ''
companyId: ''
createTime: 0
createId: ''
updateTime: 0
updateId: ''
subFlag: 0
deparentIds:
- ''
subDepartmentList: []
roleFlag: 0
product: 0
authCode: ''
authCodeList:
- ''
departLevelNoNames: ''
departLevelNoNameList:
- ''
callGroupIds:
- terminalCode: ''
operatePageCode: ''
serviceId: ''
companyId: ''
serviceName: ''
serviceNick: ''
servicePwd: ''
password: ''
serviceStatus: 0
oldServiceStatus: 0
serviceQq: ''
serviceBirthday: 0
phoneNo: ''
telephoneNo: ''
serviceEmail: ''
serviceAddress: ''
createServiceId: ''
createTime: 0
updateServiceId: ''
updateTime: 0
effectTime: 0
invalidTime: 0
loginTime: 0
lastLoginTime: 0
maxAccept: 0
maxAccount: 0
faceImg: ''
faceImage: ''
imFlag: 0
serviceRemark: ''
cusRoleId: ''
cusRoleName: ''
roleId: ''
roleName: ''
oldRoleId: ''
oldRoleName: ''
serviceNo: ''
numberId: ''
groupName: ''
topFlag: 0
departId: ''
departName: ''
qywxDepartId: ''
departFlag: 0
departType: ''
proxyServiceId: ''
channelUserId: ''
managerFlag: 0
pwdType: 0
docStatus: 0
maxReceivingTickets: 0
serviceList:
- serviceId: ''
serviceName: ''
cusRoleId: ''
cusRoleName: ''
serviceEmail: ''
qywxUserId: ''
qywxBindStatus: 0
departList:
- relId: ''
departId: ''
serviceId: ''
roleId: ''
serviceEmail: ''
managerFlag: 0
companyId: ''
createId: ''
createTime: 0
mainDepartFlag: 0
serviceIdList:
- ''
ticketGroupIdList:
- ''
onlineGroupIdList:
- ''
callGroupIdList:
- ''
elecGroupIdList:
- ''
departIdList:
- ''
departLevelNoList:
- ''
productIds:
- ''
productNames:
- ''
checked: false
qywxBindStatus: 0
qywxUserId: ''
language: ''
workbenchLang: ''
mainDepartName: ''
mainDepartId: ''
callV6Flag: 0
roleType: 0
verificationCode: ''
newServicePwd: ''
phoneFlag: 0
duty: ''
maxNum: 0
serviceIds: ''
sortFlag: 0
newbieFlag: 0
timezone: ''
timezoneId: ''
timezoneValue: ''
offset: ''
groupType: 0
groupNames:
- '0': {}
groupId: ''
ticketGroupIds: []
onlineGroupIds: []
callGroupIds: []
departmentInfoList:
- departId: ''
departName: ''
departLevel: 0
sourceNo: 0
departType: ''
parentId: ''
departLevelNo: ''
qywxDepartId: ''
companyId: ''
createTime: 0
createId: ''
updateTime: 0
updateId: ''
subFlag: 0
deparentIds:
- ''
subDepartmentList: []
roleFlag: 0
product: 0
authCode: ''
authCodeList:
- ''
departLevelNoNames: ''
departLevelNoNameList:
- ''
departmentInfoList:
- departId: ''
departName: ''
departLevel: 0
sourceNo: 0
departType: ''
parentId: ''
departLevelNo: ''
qywxDepartId: ''
companyId: ''
createTime: 0
createId: ''
updateTime: 0
updateId: ''
subFlag: 0
deparentIds:
- ''
subDepartmentList:
- departId: ''
departName: ''
departLevel: 0
sourceNo: 0
departType: ''
parentId: ''
departLevelNo: ''
qywxDepartId: ''
companyId: ''
createTime: 0
createId: ''
updateTime: 0
updateId: ''
subFlag: 0
deparentIds:
- ''
subDepartmentList: []
roleFlag: 0
product: 0
authCode: ''
authCodeList:
- ''
departLevelNoNames: ''
departLevelNoNameList:
- ''
item: {}
retCode: ''
retMsg: ''
x-run-in-apifox: https://apifox.com/web/project/345161/apis/api-3475141-run
security: []
/agent/queryAgentInfoList:
get:
summary: 查询客服信息列表
x-apifox-folder: basic-public/service/坐席信息管理
x-apifox-status: released
deprecated: false
description: ''
tags:
- basic-public/service/坐席信息管理
parameters:
- name: serviceId
in: query
description: 客服ID
required: false
schema:
type: string
- name: companyId
in: query
description: 公司ID
required: false
schema:
type: string
- name: serviceName
in: query
description: ''
required: false
schema:
type: string
- name: serviceNick
in: query
description: ''
required: false
schema:
type: string
- name: serviceStatus
in: query
description: 客服状态 0未激活，1启用中，2平台管控，9停用，-1删除
required: false
schema:
type: integer
- name: phoneNo
in: query
description: ''
required: false
schema:
type: string
- name: serviceEmail
in: query
description: 客服邮箱
required: false
schema:
type: string
- name: cusRoleId
in: query
description: 客服角色ID
required: false
schema:
type: string
- name: roleId
in: query
description: ''
required: false
schema:
type: string
- name: userId
in: query
description: ''
required: false
schema:
type: string
- name: groupId
in: query
description: ''
required: false
schema:
type: string
- name: groupIds
in: query
description: ''
required: false
schema:
type: string
- name: cusRoleName
in: query
description: ''
required: false
schema:
type: string
- name: serviceNo
in: query
description: ''
required: false
schema:
type: string
- name: departId
in: query
description: ''
required: false
schema:
type: string
- name: managerFlag
in: query
description: ''
required: false
schema:
type: integer
- name: qywxBindStatus
in: query
description: 客服绑定状态 0和2或者NULL表示未绑定，1表示绑定
required: false
schema:
type: integer
- name: productIdList
in: query
description: ''
required: false
schema:
type: array
items:
type: string
- name: queryContent
in: query
description: ''
required: false
schema:
type: string
- name: queryType
in: query
description: 查询类型 1 所有 2 组织架构
required: false
schema:
type: integer
- name: departFlag
in: query
description: 查询部门数据 1 当前部门
required: false
schema:
type: integer
- name: serviceIdList
in: query
description: 一批客服ID
required: false
schema:
type: array
items:
type: string
- name: departIdList
in: query
description: ''
required: false
schema:
type: array
items:
type: string
- name: agentIdList
in: query
description: ''
required: false
schema:
type: array
items:
type: string
- name: roleIdList
in: query
description: ''
required: false
schema:
type: array
items:
type: string
- name: userIdList
in: query
description: ''
required: false
schema:
type: array
items:
type: string
- name: pageNo
in: query
description: 页数
required: false
schema:
type: integer
- name: pageSize
in: query
description: 每页记录数
required: false
schema:
type: integer
- name: qywxUserId
in: query
description: 企业微信userId
required: false
schema:
type: string
- name: qywxUserIdList
in: query
description: 企微userId列表
required: false
schema:
type: array
items:
type: string
- name: sortCol
in: query
description: 排序字段
required: false
schema:
type: string
- name: sortSeq
in: query
description: 排序结果，降序desc，还是升序asc
required: false
schema:
type: string
- name: language
in: query
description: 多语言
required: false
schema:
type: string
- name: type
in: query
description: ''
required: false
schema:
type: string
- name: flag
in: query
description: ''
required: false
schema:
type: integer
- name: timezone
in: query
description: 时区
required: false
schema:
type: string
- name: groupIdList
in: query
description: 客服组id list
required: false
schema:
type: array
items:
type: string
- name: delDepartFlag
in: query
description: 查询删除部门信息 1查询
required: false
schema:
type: integer
responses:
'200':
description: 成功
content:
application/json:
schema:
$ref: '#/components/schemas/GeneralVO%C2%ABAgentVO%C2%BB'
description: ''
examples:
'1':
summary: 成功示例
value:
pageNo: 0
pageCount: 0
totalCount: 0
pageSize: 0
items:
- terminalCode: ''
operatePageCode: ''
serviceId: ''
companyId: ''
serviceName: ''
serviceNick: ''
servicePwd: ''
password: ''
serviceStatus: 0
oldServiceStatus: 0
serviceQq: ''
serviceBirthday: 0
phoneNo: ''
telephoneNo: ''
serviceEmail: ''
serviceAddress: ''
createServiceId: ''
createTime: 0
updateServiceId: ''
updateTime: 0
effectTime: 0
invalidTime: 0
loginTime: 0
lastLoginTime: 0
maxAccept: 0
maxAccount: 0
faceImg: ''
faceImage: ''
imFlag: 0
serviceRemark: ''
cusRoleId: ''
cusRoleName: ''
roleId: ''
roleName: ''
oldRoleId: ''
oldRoleName: ''
serviceNo: ''
numberId: ''
groupName: ''
topFlag: 0
departId: ''
departName: ''
qywxDepartId: ''
departFlag: 0
departType: ''
proxyServiceId: ''
channelUserId: ''
managerFlag: 0
pwdType: 0
docStatus: 0
maxReceivingTickets: 0
serviceList:
- serviceId: ''
serviceName: ''
cusRoleId: ''
cusRoleName: ''
serviceEmail: ''
qywxUserId: ''
qywxBindStatus: 0
departList:
- relId: ''
departId: ''
serviceId: ''
roleId: ''
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# Full source: https://raw.githubusercontent.com/api-evangelist/sobot/refs/heads/main/openapi/sobot-basic-public-service-api-openapi.yml