Salesforce Experience Cloud Knowledge API

Knowledge article operations within communities

Documentation

📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_apis.meta/exp_cloud_apis/
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Authentication
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/intro_oauth_and_connected_apps.htm
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GettingStarted
https://developer.salesforce.com/docs/atlas.en-us.communities_dev.meta/communities_dev/communities_dev_intro_before.htm
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Documentation
https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/
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GettingStarted
https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/quickstart_dev_org.htm
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Documentation
https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_cms.htm
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GettingStarted
https://developer.salesforce.com/docs/platform/cms/guide/cms-developer-guide.html
📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.api_rest.meta/api_rest/
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GettingStarted
https://developer.salesforce.com/docs/atlas.en-us.exp_cloud_lwr.meta/exp_cloud_lwr/template_overview.htm
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Documentation
https://developer.salesforce.com/docs/atlas.en-us.graphql.meta/graphql/
📖
GettingStarted
https://developer.salesforce.com/docs/atlas.en-us.graphql.meta/graphql/
📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_managed_content_resources.htm
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GettingStarted
https://developer.salesforce.com/docs/platform/cms/guide/cms-dev-retrieve-cms-content-with-a-connected-app.html
📖
Documentation
https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/chatterapi/connect_resources_cms_delivery_content.htm
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Documentation
https://developer.salesforce.com/docs/atlas.en-us.uiapi.meta/uiapi/ui_api_get_started.htm
📖
GettingStarted
https://developer.salesforce.com/docs/atlas.en-us.uiapi.meta/uiapi/ui_api_get_started.htm

Specifications

Other Resources

OpenAPI Specification

salesforce-experience-cloud-knowledge-api-openapi.yml Raw ↑
openapi: 3.1.0
info:
  title: Salesforce Experience Cloud Salesforce CMS Connect Actions Knowledge API
  description: Manage content, channels, and media in Experience Cloud CMS. Supports creating, updating, and delivering managed content across channels for headless content delivery and site publishing. Part of the Salesforce Connect REST API.
  version: 59.0.0
  contact:
    name: Salesforce Developer Support
    url: https://developer.salesforce.com/
  license:
    name: Salesforce Master Subscription Agreement
    url: https://www.salesforce.com/company/legal/sfdc-website-terms-of-service/
servers:
- url: https://{instance}.salesforce.com/services/data/v59.0/connect/cms
  description: Salesforce Instance
  variables:
    instance:
      default: yourInstance
      description: Your Salesforce instance name or custom domain
security:
- oauth2: []
- bearerAuth: []
tags:
- name: Knowledge
  description: Knowledge article operations within communities
paths:
  /communities/{communityId}/managed-content/delivery:
    get:
      operationId: getKnowledgeArticles
      summary: Salesforce Experience Cloud Get Knowledge Articles
      description: Returns knowledge articles published to the specified Experience Cloud site. Supports filtering by category and language.
      tags:
      - Knowledge
      parameters:
      - $ref: '#/components/parameters/CommunityId'
      - $ref: '#/components/parameters/PageSize'
      - $ref: '#/components/parameters/PageToken'
      - name: language
        in: query
        description: Language code to filter articles
        schema:
          type: string
      - name: managedContentType
        in: query
        description: Content type to filter by
        schema:
          type: string
      responses:
        '200':
          description: Successfully retrieved knowledge articles
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ManagedContentDeliveryPage'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  schemas:
    ManagedContentDeliveryPage:
      type: object
      description: Paginated managed content delivery results
      properties:
        currentPageUrl:
          type: string
          format: uri
        items:
          type: array
          items:
            type: object
            properties:
              contentKey:
                type: string
              contentUrlName:
                type: string
              language:
                type: string
              managedContentId:
                type: string
              publishedDate:
                type: string
                format: date-time
              title:
                type: string
              type:
                type: string
              typeLabel:
                type: string
        nextPageUrl:
          type: string
          format: uri
        totalCount:
          type: integer
    ErrorResponse:
      type: object
      description: Standard Salesforce API error response
      properties:
        errorCode:
          type: string
          description: Salesforce error code
        message:
          type: string
          description: Human-readable error message
  responses:
    Unauthorized:
      description: Unauthorized - invalid or expired OAuth token
      content:
        application/json:
          schema:
            type: array
            items:
              $ref: '#/components/schemas/ErrorResponse'
    NotFound:
      description: Resource not found
      content:
        application/json:
          schema:
            type: array
            items:
              $ref: '#/components/schemas/ErrorResponse'
  parameters:
    CommunityId:
      name: communityId
      in: path
      required: true
      description: The ID of the Experience Cloud site (community)
      schema:
        type: string
    PageSize:
      name: pageSize
      in: query
      description: Number of items to return per page (default 25, max 100)
      schema:
        type: integer
        default: 25
        maximum: 100
    PageToken:
      name: pageToken
      in: query
      description: Token for retrieving the next page of results
      schema:
        type: string
  securitySchemes:
    oauth2:
      type: oauth2
      description: Salesforce OAuth 2.0 authentication
      flows:
        authorizationCode:
          authorizationUrl: https://login.salesforce.com/services/oauth2/authorize
          tokenUrl: https://login.salesforce.com/services/oauth2/token
          scopes:
            api: Access and manage your data
            content: Manage CMS content
    bearerAuth:
      type: http
      scheme: bearer
      bearerFormat: OAuth2
      description: Bearer token obtained through OAuth 2.0 flow