Salesforce Einstein

Salesforce Einstein Feedback API

Provide feedback on generated content

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OpenAPI Specification

openapi: 3.1.0
info:
  title: Salesforce Einstein Bots AI Record Insights Feedback API
  description: Conversational AI API for building intelligent chatbots and virtual assistants. Einstein Bots provides REST endpoints to create, manage, and interact with AI-powered bots that can handle customer service conversations across channels.
  version: 58.0.0
  contact:
    name: Salesforce Developer Support
    url: https://developer.salesforce.com/
  license:
    name: Salesforce Master Subscription Agreement
    url: https://www.salesforce.com/company/legal/agreements/
  termsOfService: https://www.salesforce.com/company/legal/agreements/
servers:
- url: https://{instance}.salesforce.com/services/data/v58.0
  description: Salesforce Instance
  variables:
    instance:
      default: login
      description: Your Salesforce instance domain.
security:
- oauth2: []
tags:
- name: Feedback
  description: Provide feedback on generated content
paths:
  /einstein/llm/feedback:
    post:
      operationId: submitFeedback
      summary: Salesforce Einstein Submit feedback on generated content
      description: Submits feedback on AI-generated content to improve future generation quality.
      tags:
      - Feedback
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/FeedbackInput'
      responses:
        '201':
          description: Feedback submitted successfully.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FeedbackResponse'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  schemas:
    Error:
      type: object
      properties:
        message:
          type: string
        errorCode:
          type: string
        fields:
          type: array
          items:
            type: string
    FeedbackInput:
      type: object
      properties:
        generationId:
          type: string
          description: ID of the generation to provide feedback on.
        feedback:
          type: string
          enum:
          - THUMBS_UP
          - THUMBS_DOWN
          description: Feedback signal.
        feedbackText:
          type: string
          description: Optional text feedback.
        source:
          type: string
          description: Source of the feedback.
      required:
      - generationId
      - feedback
    FeedbackResponse:
      type: object
      properties:
        id:
          type: string
        generationId:
          type: string
        feedback:
          type: string
        createdDate:
          type: string
          format: date-time
  responses:
    Unauthorized:
      description: Unauthorized.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    BadRequest:
      description: Bad request.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  securitySchemes:
    oauth2:
      type: oauth2
      description: Salesforce OAuth 2.0 authentication.
      flows:
        authorizationCode:
          authorizationUrl: https://login.salesforce.com/services/oauth2/authorize
          tokenUrl: https://login.salesforce.com/services/oauth2/token
          scopes:
            api: Full access to Salesforce APIs
            einstein_gpt: Access to Einstein AI features