Salesforce Einstein

Salesforce Einstein Bot Definitions API

Manage Einstein Bot definitions

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OpenAPI Specification

openapi: 3.1.0
info:
  title: Salesforce Einstein Bots AI Record Insights Bot Definitions API
  description: Conversational AI API for building intelligent chatbots and virtual assistants. Einstein Bots provides REST endpoints to create, manage, and interact with AI-powered bots that can handle customer service conversations across channels.
  version: 58.0.0
  contact:
    name: Salesforce Developer Support
    url: https://developer.salesforce.com/
  license:
    name: Salesforce Master Subscription Agreement
    url: https://www.salesforce.com/company/legal/agreements/
  termsOfService: https://www.salesforce.com/company/legal/agreements/
servers:
- url: https://{instance}.salesforce.com/services/data/v58.0
  description: Salesforce Instance
  variables:
    instance:
      default: login
      description: Your Salesforce instance domain.
security:
- oauth2: []
tags:
- name: Bot Definitions
  description: Manage Einstein Bot definitions
paths:
  /einstein/bots:
    get:
      operationId: listBots
      summary: Salesforce Einstein List bots
      description: Returns a list of all Einstein Bots configured in the org.
      tags:
      - Bot Definitions
      responses:
        '200':
          description: Successful response with bots list.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/BotCollection'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /einstein/bots/{botId}:
    get:
      operationId: getBot
      summary: Salesforce Einstein Get a bot
      description: Returns details of a specific Einstein Bot.
      tags:
      - Bot Definitions
      parameters:
      - $ref: '#/components/parameters/BotId'
      responses:
        '200':
          description: Successful response with bot details.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Bot'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  schemas:
    Error:
      type: object
      properties:
        message:
          type: string
        errorCode:
          type: string
        fields:
          type: array
          items:
            type: string
    Bot:
      type: object
      properties:
        id:
          type: string
          description: Unique bot identifier.
        developerName:
          type: string
          description: Developer name of the bot.
        masterLabel:
          type: string
          description: Display label for the bot.
        description:
          type: string
          description: Description of the bot.
        status:
          type: string
          enum:
          - Active
          - Inactive
          description: Current status of the bot.
        botType:
          type: string
          description: Type of the bot.
        language:
          type: string
          description: Primary language of the bot.
        activeVersionId:
          type: string
          description: ID of the currently active version.
        createdDate:
          type: string
          format: date-time
        lastModifiedDate:
          type: string
          format: date-time
        url:
          type: string
          format: uri
    BotCollection:
      type: object
      properties:
        bots:
          type: array
          items:
            $ref: '#/components/schemas/Bot'
        totalSize:
          type: integer
  responses:
    Unauthorized:
      description: Unauthorized.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: Resource not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  parameters:
    BotId:
      name: botId
      in: path
      required: true
      description: Unique identifier for the Einstein Bot.
      schema:
        type: string
  securitySchemes:
    oauth2:
      type: oauth2
      description: Salesforce OAuth 2.0 authentication.
      flows:
        authorizationCode:
          authorizationUrl: https://login.salesforce.com/services/oauth2/authorize
          tokenUrl: https://login.salesforce.com/services/oauth2/token
          scopes:
            api: Full access to Salesforce APIs
            einstein_gpt: Access to Einstein AI features