RingCentral

RingCentral Presence API

The RingCentral Presence API exposes real-time and historical presence/availability state for users and call queues, including DND, telephony state, and meeting status, with subscription-based change notifications.

GitHub OpenAPI

Operations 9

GET /restapi/v1.0/account/{accountId}/call-queues/{groupId}/presence Get Call Queue Presence #
PUT /restapi/v1.0/account/{accountId}/call-queues/{groupId}/presence Update Call Queue Presence #
GET /restapi/v1.0/account/{accountId}/presence Get User Presence Status List #
GET /restapi/v1.0/account/{accountId}/extension/{extensionId}/call-queue-presence Get Agent’s Call Queue Presence #
PUT /restapi/v1.0/account/{accountId}/extension/{extensionId}/call-queue-presence Update Call Queue Presence #
GET /restapi/v1.0/account/{accountId}/extension/{extensionId}/presence Get User Presence Status #
PUT /restapi/v1.0/account/{accountId}/extension/{extensionId}/presence Update User Presence Status #
GET /restapi/v1.0/account/{accountId}/extension/{extensionId}/unified-presence Get Unified Presence #
PATCH /restapi/v1.0/account/{accountId}/extension/{extensionId}/unified-presence Update Unified Presence #

Documentation

📖
Documentation
https://developers.ringcentral.com/voice-api
📖
APIReference
https://developers.ringcentral.com/api-reference/Call-Control
📖
APIReference
https://developers.ringcentral.com/api-reference/Presence

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/ringcentral/refs/heads/main/openapi/ringcentral-presence-api-openapi.yml

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OpenAPI Specification

ringcentral-presence-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  title: RingCentral Presence API
  description: RingCentral API specification
  version: 1.0.58-20240529-47eda8bd
  contact:
    name: RingCentral Developers Support
    url: https://developers.ringcentral.com/support
  termsOfService: https://www.ringcentral.com/legal/apilitos.html
  license:
    name: RingCentral API License Agreement
    url: https://www.ringcentral.com/legal/apilitos.html
servers:
- url: https://platform.ringcentral.com
  description: Production API entry point
- url: https://media.ringcentral.com
  description: Production Media entry point
- url: https://platform.devtest.ringcentral.com
  description: Developer sandbox API entry point
- url: https://platform.devtest.ringcentral.com
  description: Developer sandbox Media entry point
security:
- OAuth2: []
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/ringcentral/refs/heads/main/openapi/ringcentral-presence-api-openapi.yml