Reputation Reviews API

openapi: 3.0.0
info:
  title: Reputation Asset Library Reviews API
  description: REST API for aggregating customer feedback, managing reviews and listings, running surveys, and accessing reputation metrics and insights across locations.
  version: v3
  contact:
    name: Reputation Support
    url: https://support.reputation.com/
servers:
- url: https://api.reputation.com
  description: US Production
- url: https://api-eu.reputation.com
  description: EU Production
security:
- ApiKeyAuth: []
tags:
- name: Reviews
  description: Review management and responses
paths:
  /v3/reviews:
    get:
      summary: Get Reviews
      operationId: get_reviews
      tags:
      - Reviews
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: 'Retrieves a list of reviews based on various filter criteria. This endpoint allows for a wide range of parameters to narrow down and organize the list of reviews, providing flexibility to retrieve reviews from different time periods, sources, locations, and more.

        Sample

        JavaScript XHR Request

        var xhr = new XMLHttpRequest();

        xhr.open(''GET'', ''https://api.reputation.com/v3/reviews?range=PreviousWeek&offset=0&limit=3'', true);

        xhr.setRequestHeader(''x-api-key'', ''Your API key'');

        xhr.onreadystat'
      parameters:
      - name: offset
        in: query
        description: Offset for pagination
        schema:
          type: integer
          default: 0
      - name: limit
        in: query
        description: Maximum number of objects to return
        schema:
          type: integer
          default: 20
          maximum: 2000
  /v3/reviews/{reviewID}/responses:
    get:
      summary: Get Review Responses
      operationId: get_reviews_reviewID_responses
      tags:
      - Reviews
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: 'This endpoint retrieves responses associated with a specific review from the Reputation.com API. Each review in the system has a unique identifier known as a reviewID. By providing this ID in the endpoint, you can fetch the associated responses given to that review, whether they are public comments or private messages. The data returned includes the name of the responder, their comment, the type of response (public or private), and the date of the response.

        Sample

        JavaScript XHR Request

        var xhr '
      parameters:
      - name: reviewID
        in: path
        required: true
        schema:
          type: string
        description: The reviewID identifier
  /v3/reviews/{reviewID}/respond:
    post:
      summary: Respond To Review
      operationId: post_reviews_reviewID_respond
      tags:
      - Reviews
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: 'This endpoint allows you to respond to a specific review on the Reputation platform. By specifying the review''s unique identifier reviewID in the path parameter, you can craft and send a response directly to that review. This is particularly useful for businesses looking to engage with their customers by addressing their reviews, whether they''re positive, negative, or neutral.

        Sample

        JavaScript XHR Request

        var xhr = new XMLHttpRequest();

        xhr.open(''POST'', ''https://api.reputation.com/v3/reviews/DE'
      parameters:
      - name: reviewID
        in: path
        required: true
        schema:
          type: string
        description: The reviewID identifier
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              example:
                name: string
                comment: string
                privateMsg: boolean
  /v3/reviews3:
    get:
      summary: Get Reviews3
      operationId: get_reviews3
      tags:
      - Reviews
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: 'Retrieves a list of reviews based on various filter criteria. This endpoint allows for a wide range of parameters to narrow down and organize the list of reviews, providing flexibility to retrieve reviews from different time periods, sources, locations, and more.

        Sample

        JavaScript XHR Request

        var xhr = new XMLHttpRequest();

        xhr.open(''GET'', ''https://api.reputation.com/v3/reviews3?range=PreviousWeek&offset=0&limit=3'', true);

        xhr.setRequestHeader(''x-api-key'', ''Your API key'');

        xhr.onreadysta'
      parameters:
      - name: offset
        in: query
        description: Offset for pagination
        schema:
          type: integer
          default: 0
      - name: limit
        in: query
        description: Maximum number of objects to return
        schema:
          type: integer
          default: 20
          maximum: 2000
  /v3/reviews3/{reviewID}/responses:
    get:
      summary: Get Reviews3 Responses
      operationId: get_reviews3_reviewID_responses
      tags:
      - Reviews
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: 'This endpoint retrieves responses associated with a specific review from the Reputation.com API. Each review in the system has a unique identifier known as a reviewID. By providing this ID in the endpoint, you can fetch the associated responses given to that review, whether they are public comments or private messages. The data returned includes the name of the responder, their comment, the type of response (public or private), and the date of the response.

        Sample

        JavaScript XHR Request

        var xhr '
      parameters:
      - name: reviewID
        in: path
        required: true
        schema:
          type: string
        description: The reviewID identifier
  /v3/reviews3/{reviewID}/respond:
    post:
      summary: Respond to Review
      operationId: post_reviews3_reviewID_respond
      tags:
      - Reviews
      security:
      - ApiKeyAuth: []
      responses:
        '200':
          description: Successful response
          content:
            application/json:
              schema:
                type: object
        '400':
          description: Bad request - invalid or missing parameters
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized - invalid API key
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '403':
          description: Forbidden - insufficient permissions
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Resource not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '429':
          description: Too many requests - rate limit exceeded
        '500':
          description: Internal server error
      description: 'This endpoint allows you to respond to a specific review on the Reputation platform. By specifying the review''s unique identifier reviewID in the path parameter, you can craft and send a response directly to that review. This is particularly useful for businesses looking to engage with their customers by addressing their reviews, whether they''re positive, negative, or neutral.

        Sample

        JavaScript XHR Request

        var xhr = new XMLHttpRequest();

        xhr.open(''POST'', ''https://api.reputation.com/v3/reviews3/D'
      parameters:
      - name: reviewID
        in: path
        required: true
        schema:
          type: string
        description: The reviewID identifier
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              example:
                name: string
                comment: string
components:
  schemas:
    Error:
      type: object
      properties:
        errors:
          type: array
          items:
            type: object
            properties:
              field:
                type: string
              code:
                type: string
              message:
                type: string
  securitySchemes:
    ApiKeyAuth:
      type: apiKey
      in: header
      name: X-API-KEY
      description: API key for authentication. For agency accounts, also include X-TENANT-ID header.