PolyAI Platform API

Build, run and observe PolyAI voice and chat agents from your own systems. Three REST API families (Agents, Conversations, Webhooks & Alerts) plus Chat, SMS, Outbound Calling, Handoff, DNI, External Events, Messaging (WebSocket) and WebRTC Gateway. Header auth via x-api-key with region-scoped keys.

API entry from apis.yml

apis.yml Raw ↑
name: PolyAI Platform API
description: Build, run and observe PolyAI voice and chat agents from your own systems. Three REST API
  families (Agents, Conversations, Webhooks & Alerts) plus Chat, SMS, Outbound Calling, Handoff, DNI,
  External Events, Messaging (WebSocket) and WebRTC Gateway. Header auth via x-api-key with region-scoped
  keys.
humanURL: https://docs.poly.ai/api-reference/introduction
baseURL: https://api.us.poly.ai
tags:
- Conversational AI
- Voice AI
- Agents
- Webhooks
properties:
- type: Documentation
  url: https://docs.poly.ai/api-reference/introduction
- type: GettingStarted
  url: https://docs.poly.ai/api-reference/quickstart