Ozonetel Chat Campaign API

The Chat Campaign API from Ozonetel — 1 operation(s) for chat campaign.

Operations 1

POST /APIServices/campaignControl/chat Create Chat Campaign #

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OpenAPI Specification

ozonetel-chat-campaign-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Create Chat Campaign API
  version: 1.0.0
  description: Create a new chat campaign with configuration details such as users, identifiers, IVR, plugin info, dispositions, and skills.
servers:
- url: https://{domainname}/
  description: The production API server
  variables:
    domainname:
      default: in1-ccaas-api.ozonetel.com
tags:
- name: Chat Campaign
paths:
  /APIServices/campaignControl/chat:
    post:
      tags:
      - Chat Campaign
      summary: Create Chat Campaign
      description: Create a new chat campaign with the provided details.
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              properties:
                username:
                  type: string
                  example: xxxxx
                  description: Account username
                apiKey:
                  type: string
                  example: KKxxxxxxxxxxxxxxxxxxxx
                  description: API key for authentication
                action:
                  type: string
                  example: create
                  description: Operation to perform
                campaignName:
                  type: string
                  example: xxxx
                  description: Name of the new chat campaign
                campaignType:
                  type: string
                  example: Chat
                  description: Campaign type (Chat)
                users:
                  type: string
                  example: xxxxx
                  description: Comma-separated list of users for the campaign
                identifier:
                  type: string
                  example: xxxx
                  description: Primary chat identifier
                dynamicIdentifier:
                  type: string
                  example: xxxx
                  description: Dynamic identifier
                concurrentChats:
                  type: string
                  example: '1'
                  description: Maximum concurrent chats allowed
                ivrFlow:
                  type: string
                  example: xxxx
                  description: IVR flow name
                urlToPush:
                  type: string
                  example: campaignControl.com
                  description: Webhook or push URL for campaign events
                hitScreenpopURLAt:
                  type: string
                  example: Plugin
                  description: Where to hit the screen pop URL (e.g., Plugin)
                screenPopUrl:
                  type: string
                  example: campaignControlPop.com
                  description: Screen pop URL
                pluginName:
                  type: string
                  example: Azure
                  description: Plugin name used
                dispositions:
                  type: string
                  example: Not Interested,No Response,Interested,Interested in other product
                  description: Comma-separated list of disposition values
                dispositionType:
                  type: string
                  example: Toolbar
                  description: Type of disposition interface
                wrapUpTime:
                  type: string
                  example: '30'
                  description: Wrap-up time after chat ends (in seconds)
                blockNumber:
                  type: string
                  example: None
                  description: Blocking number list or value
                blockNumberGroups:
                  type: string
                  example: BlockNumbers,BlockNumbers1
                  description: Comma-separated block number groups
                dailyObdLimitPerNumber:
                  type: string
                  example: '15'
                  description: Daily outbound limit per number
                skills:
                  type: string
                  example: Test_Skill,ChatOnCall
                  description: Comma-separated skill names for routing
                useTransferSkills:
                  type: boolean
                  example: true
                  description: Whether transfer skills should be used
                transferSkills:
                  type: string
                  example: Test_Skill,ChatOnCall
                  description: Comma-separated transfer skills
      parameters:
      - name: Content-Type
        in: header
        required: true
        schema:
          type: string
          default: application/json
      responses:
        '200':
          description: Campaign created successfully
          content:
            application/json:
              example:
                status: success
                message: Chat campaign created successfully.
      operationId: postAPIServicesCampaignControlChat
      x-operation-id-source: derived
x-provenance:
  method: searched
  source: https://docs.ozonetel.com/reference
  harvested: '2026-10-28'
  tool: harvest-readme-openapi.py
  note: Assembled verbatim from the OpenAPI definition ReadMe embeds in each operation page of the provider's developer portal; paths and components merged by API title, nothing authored.
  assembled_from:
  - https://docs.ozonetel.com/reference/post_apiservices-campaigncontrol-chat.md
  merge:
    pages: 1
    deduped: 0
    conflicts_kept_first: 0