Ordway Customers API
Manage billing customers and their contacts, notes, and payment methods
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OpenAPI Specification
openapi: 3.2.0
info:
title: Ordway REST Billing Runs Customers API
description: RESTful API for bidirectional integration with the Ordway billing and revenue automation platform. Enables managing customers, subscriptions, invoices, payments, usage data, and revenue recognition schedules. Supports usage-based billing, ASC 606 compliant revenue recognition, accounts receivable automation, and SaaS metrics reporting.
version: v1
contact:
name: Ordway Support
url: https://support.ordwaylabs.com
termsOfService: https://ordwaylabs.com/
servers:
- url: https://api.ordwaylabs.com/api/v1
description: Production
- url: https://staging.ordwaylabs.com/api/v1
description: Staging
security:
- ApiKeyAuth: []
UserTokenAuth: []
UserEmailAuth: []
CompanyAuth: []
tags:
- name: Customers
description: Manage billing customers and their contacts, notes, and payment methods
paths:
/customers:
get:
summary: List customers
operationId: listCustomers
tags:
- Customers
parameters:
- $ref: '#/components/parameters/page'
- $ref: '#/components/parameters/size'
- $ref: '#/components/parameters/sort'
responses:
'200':
description: List of customers
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Customer'
'401':
$ref: '#/components/responses/Unauthorized'
post:
summary: Create a customer
operationId: createCustomer
tags:
- Customers
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/CustomerInput'
responses:
'201':
description: Customer created
content:
application/json:
schema:
$ref: '#/components/schemas/Customer'
'401':
$ref: '#/components/responses/Unauthorized'
'422':
$ref: '#/components/responses/UnprocessableEntity'
/customers/{id}:
get:
summary: Retrieve a customer
operationId: getCustomer
tags:
- Customers
parameters:
- $ref: '#/components/parameters/id'
responses:
'200':
description: Customer details
content:
application/json:
schema:
$ref: '#/components/schemas/Customer'
'404':
$ref: '#/components/responses/NotFound'
put:
summary: Update a customer
operationId: updateCustomer
tags:
- Customers
parameters:
- $ref: '#/components/parameters/id'
requestBody:
required: true
content:
application/json:
schema:
$ref: '#/components/schemas/CustomerInput'
responses:
'200':
description: Customer updated
content:
application/json:
schema:
$ref: '#/components/schemas/Customer'
'404':
$ref: '#/components/responses/NotFound'
delete:
summary: Delete a customer
operationId: deleteCustomer
tags:
- Customers
parameters:
- $ref: '#/components/parameters/id'
responses:
'204':
description: Customer deleted
'404':
$ref: '#/components/responses/NotFound'
/customers/{id}/contacts:
get:
summary: List contacts for a customer
operationId: listCustomerContacts
tags:
- Customers
parameters:
- $ref: '#/components/parameters/id'
responses:
'200':
description: List of contacts
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/Contact'
'404':
$ref: '#/components/responses/NotFound'
/customers/{id}/customer_notes:
get:
summary: List notes for a customer
operationId: listCustomerNotes
tags:
- Customers
parameters:
- $ref: '#/components/parameters/id'
responses:
'200':
description: List of customer notes
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/CustomerNote'
'404':
$ref: '#/components/responses/NotFound'
components:
responses:
Unauthorized:
description: Authentication credentials missing or invalid
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
NotFound:
description: Resource not found
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
UnprocessableEntity:
description: Validation error
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
schemas:
Error:
type: object
properties:
error:
type: string
errors:
type: object
additionalProperties: true
Contact:
type: object
required:
- company_id
- contact_id
- customer_id
properties:
contact_id:
type: string
company_id:
type: string
customer_id:
type: string
display_name:
type:
- string
- 'null'
first_name:
type:
- string
- 'null'
last_name:
type:
- string
- 'null'
email:
type:
- string
- 'null'
phone:
type:
- string
- 'null'
mobile:
type:
- string
- 'null'
job_title:
type:
- string
- 'null'
department:
type:
- string
- 'null'
notes:
type:
- string
- 'null'
address1:
type:
- string
- 'null'
address2:
type:
- string
- 'null'
city:
type:
- string
- 'null'
state:
type:
- string
- 'null'
zip:
type:
- string
- 'null'
country:
type:
- string
- 'null'
custom_fields:
type:
- object
- 'null'
additionalProperties: true
created_by:
type: string
updated_by:
type: string
created_date:
type:
- string
- 'null'
format: date-time
updated_date:
type:
- string
- 'null'
format: date-time
Customer:
type: object
required:
- company_id
- customer_id
properties:
company_id:
type: string
customer_id:
type: string
name:
type:
- string
- 'null'
description:
type:
- string
- 'null'
parent_customer:
type:
- string
- 'null'
website:
type:
- string
- 'null'
payment_terms:
type:
- string
- 'null'
billing_cycle_day:
type:
- string
- 'null'
billing_contact_id:
type:
- string
- 'null'
shipping_contact_id:
type:
- string
- 'null'
status:
type:
- string
- 'null'
billing_batch:
type:
- string
- 'null'
tax_exempt:
type:
- boolean
- 'null'
balance:
type:
- number
- 'null'
auto_pay:
type:
- boolean
- 'null'
currency:
type:
- string
- 'null'
price_book_id:
type:
- string
- 'null'
cmrr:
type:
- number
- 'null'
discounted_cmrr:
type:
- number
- 'null'
carr:
type:
- number
- 'null'
discounted_carr:
type:
- number
- 'null'
delivery_preferences:
type:
- object
- 'null'
properties:
print:
type: boolean
email:
type: boolean
payment_gateway_id:
type:
- string
- 'null'
gateway_name:
type:
- string
- 'null'
last_invoiced_at:
type:
- string
- 'null'
format: date-time
billing_contact_email:
type:
- string
- 'null'
shipping_contact_email:
type:
- string
- 'null'
account_number:
type:
- string
- 'null'
portal_status:
type:
- string
- 'null'
integration_status:
type:
- string
- 'null'
custom_fields:
type:
- object
- 'null'
additionalProperties: true
created_by:
type:
- string
- 'null'
updated_by:
type:
- string
- 'null'
created_date:
type:
- string
- 'null'
format: date-time
updated_date:
type:
- string
- 'null'
format: date-time
CustomerNote:
type: object
required:
- company_id
- customer_note_id
- title
properties:
company_id:
type: string
customer_note_id:
type: string
title:
type: string
description:
type:
- string
- 'null'
file_upload_file_name:
type:
- string
- 'null'
file_upload_content_type:
type:
- string
- 'null'
file_upload_file_size:
type:
- integer
- 'null'
created_at:
type:
- string
- 'null'
format: date-time
updated_at:
type:
- string
- 'null'
format: date-time
CustomerInput:
type: object
properties:
name:
type: string
description:
type: string
parent_customer:
type: string
website:
type: string
payment_terms:
type: string
billing_cycle_day:
type: string
billing_contact_id:
type: string
shipping_contact_id:
type: string
status:
type: string
tax_exempt:
type: boolean
auto_pay:
type: boolean
currency:
type: string
custom_fields:
type: object
additionalProperties: true
parameters:
size:
name: size
in: query
description: Number of records per page
schema:
type: integer
minimum: 1
maximum: 500
default: 50
sort:
name: sort
in: query
description: Comma-separated list of fields to sort by (prefix with - for descending)
schema:
type: string
page:
name: page
in: query
description: Page number for pagination (1-based)
schema:
type: integer
minimum: 1
default: 1
id:
name: id
in: path
required: true
description: Resource identifier
schema:
type: string
securitySchemes:
ApiKeyAuth:
type: apiKey
in: header
name: X-API-KEY
description: Ordway API key
UserTokenAuth:
type: apiKey
in: header
name: X-User-Token
description: Ordway user authentication token
UserEmailAuth:
type: apiKey
in: header
name: X-User-Email
description: Ordway user email address
CompanyAuth:
type: apiKey
in: header
name: X-User-Company
description: Ordway company identifier
externalDocs:
description: Ordway API Documentation
url: https://ordwaylabs.stoplight.io/docs/ordway/ZG9jOjQ4OTgxNg-overview