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OpenAPI Specification

openapi: 3.2.0
info:
  title: NICE Contacts API
  version: '2026-10-14'
  description: 'GENERATED FROM DOCUMENTATION by API Evangelist on 2026-10-14: 27 operation(s) read from 8 public documentation page(s) (each operation names its page in x-source). This is not the provider''s published contract; NICE has published no machine-readable contract that the pipeline could find. Engine: local.'
  x-evidence-tiers:
    code-example: 4
    documentation: 23
    pages-with-code: 4
    pages-read: 8
  x-generated-from: documentation
  x-provenance: generated
  x-authored-by: API Evangelist
  x-generated: '2026-10-14'
  x-generator: generate-contract-from-docs.py
  x-engine: local
  x-sources:
  - https://developer.niceincontact.com/API/MediaPlaybackAPI
  - https://developer.niceincontact.com/API/VoiceBiometricHubAPI
  - https://developer.niceincontact.com/Documentation/GettingStarted
  - https://developer.niceincontact.com/Documentation/CorrelationIdGettingStarted
  - https://developer.niceincontact.com/WhatsNew
  - https://developer.niceincontact.com/Documentation/UsingEvents
  - https://developer.niceincontact.com/Documentation/BYOCMiddleware
  - https://developer.niceincontact.com/Documentation/AgentSessionEvents
servers:
- url: https://api-do72.dev.nice-incontact.com
tags:
- name: Contacts
paths:
  /contacts:
    post:
      operationId: post_contacts
      tags:
      - Contacts
      summary: Submit a bulk download request via POST /contacts
      x-source: https://developer.niceincontact.com/API/MediaPlaybackAPI
      responses:
        '201':
          description: Success (status as documented)
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/PostContactsResponse'
      x-evidence:
        kind: documentation
components:
  schemas:
    PostContactsResponse:
      type: object
      properties:
        requestId:
          type: string
          description: Identifier returned in the 202 response to track the asynchronous download request.