lyft Concierge Rides API

Endpoints for creating, scheduling, tracking, and managing rides on behalf of passengers who may not have a Lyft account.

Business capability
Trip and Booking Operations BC-3490.20

Operations 5

GET /concierge/rides List concierge rides #
POST /concierge/rides Create a concierge ride #
GET /concierge/rides/{id} Get concierge ride detail #
POST /concierge/rides/{id}/cancel Cancel a concierge ride #
GET /concierge/rides/{id}/status Get concierge ride status #

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OpenAPI Specification

lyft-concierge-rides-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Lyft Concierge Concierge Rides API
  description: The Lyft Concierge API allows organizations to request rides on behalf of their customers, patients, or employees without requiring those individuals to have a Lyft account.
  version: '1.0'
  contact:
    name: Lyft Business Support
    url: https://www.lyft.com/developers
  termsOfService: https://www.lyft.com/terms
servers:
- url: https://api.lyft.com/v1
  description: Production Server
security:
- bearerAuth: []
tags:
- name: Concierge Rides
  description: Endpoints for creating, scheduling, tracking, and managing rides on behalf of passengers who may not have a Lyft account.
paths:
  /concierge/rides:
    get:
      operationId: listConciergeRides
      summary: List concierge rides
      description: Returns a list of rides created through the concierge program. Results can be filtered by status, time range, and passenger information. Supports pagination for large result sets.
      tags:
      - Concierge Rides
      parameters:
      - name: status
        in: query
        description: Filter rides by their current status.
        required: false
        schema:
          $ref: '#/components/schemas/ConciergeRideStatusEnum'
      - name: start_time
        in: query
        description: Return rides scheduled or requested after this time. ISO 8601 format.
        required: false
        schema:
          type: string
          format: date-time
      - name: end_time
        in: query
        description: Return rides scheduled or requested before this time. ISO 8601 format.
        required: false
        schema:
          type: string
          format: date-time
      - name: limit
        in: query
        description: Maximum number of rides to return per page.
        required: false
        schema:
          type: integer
          minimum: 1
          maximum: 100
          default: 25
      - name: offset
        in: query
        description: Number of rides to skip for pagination.
        required: false
        schema:
          type: integer
          minimum: 0
          default: 0
      responses:
        '200':
          description: Successful response with concierge ride list
          content:
            application/json:
              schema:
                type: object
                properties:
                  rides:
                    type: array
                    description: List of concierge rides matching the filter criteria.
                    items:
                      $ref: '#/components/schemas/ConciergeRide'
                  total:
                    type: integer
                    description: Total number of rides matching the filter criteria.
        '400':
          description: Bad request - invalid filter parameters
        '401':
          description: Unauthorized - invalid or missing access token
    post:
      operationId: createConciergeRide
      summary: Create a concierge ride
      description: Creates a new ride on behalf of a passenger. The passenger does not need to have a Lyft account. Rides can be dispatched immediately or scheduled for a future pickup time. The request must include the passenger's contact information, pickup location, and destination.
      tags:
      - Concierge Rides
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateConciergeRideRequest'
      responses:
        '200':
          description: Concierge ride created successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ConciergeRide'
        '400':
          description: Bad request - invalid parameters
        '401':
          description: Unauthorized - invalid or missing access token
        '422':
          description: Unprocessable entity - validation error
  /concierge/rides/{id}:
    get:
      operationId: getConciergeRide
      summary: Get concierge ride detail
      description: Returns the details of a specific concierge ride, including current status, passenger information, driver and vehicle details, and route information.
      tags:
      - Concierge Rides
      parameters:
      - $ref: '#/components/parameters/rideId'
      responses:
        '200':
          description: Successful response with ride details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ConciergeRide'
        '401':
          description: Unauthorized - invalid or missing access token
        '404':
          description: Ride not found
  /concierge/rides/{id}/cancel:
    post:
      operationId: cancelConciergeRide
      summary: Cancel a concierge ride
      description: Cancels a concierge ride that has been requested or scheduled. Rides that have already been completed cannot be canceled. Cancellation fees may apply depending on the ride's current status and how long a driver has been assigned.
      tags:
      - Concierge Rides
      parameters:
      - $ref: '#/components/parameters/rideId'
      requestBody:
        required: false
        content:
          application/json:
            schema:
              type: object
              properties:
                cancel_confirmation_token:
                  type: string
                  description: A token required to confirm cancellation when a fee applies.
      responses:
        '204':
          description: Ride canceled successfully
        '400':
          description: Bad request - ride cannot be canceled
        '401':
          description: Unauthorized - invalid or missing access token
        '404':
          description: Ride not found
  /concierge/rides/{id}/status:
    get:
      operationId: getConciergeRideStatus
      summary: Get concierge ride status
      description: Returns the current status and real-time tracking information for a concierge ride, including driver location when a driver is assigned.
      tags:
      - Concierge Rides
      parameters:
      - $ref: '#/components/parameters/rideId'
      responses:
        '200':
          description: Successful response with ride status
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ConciergeRideStatus'
        '401':
          description: Unauthorized - invalid or missing access token
        '404':
          description: Ride not found
components:
  schemas:
    ConciergePrice:
      type: object
      description: Price information for a concierge ride.
      properties:
        amount:
          type: integer
          description: Total price in the smallest denomination of the currency.
        currency:
          type: string
          description: ISO 4217 currency code.
          pattern: ^[A-Z]{3}$
        description:
          type: string
          description: Human-readable description of the price.
    ConciergeRide:
      type: object
      description: Detailed information about a concierge ride including its current status, passenger, driver, vehicle, and route information.
      properties:
        ride_id:
          type: string
          description: Unique identifier for the concierge ride.
        ride_type:
          type: string
          description: Identifier for the type of ride.
        status:
          $ref: '#/components/schemas/ConciergeRideStatusEnum'
        passenger:
          $ref: '#/components/schemas/Passenger'
        origin:
          $ref: '#/components/schemas/Location'
        destination:
          $ref: '#/components/schemas/Location'
        driver:
          $ref: '#/components/schemas/ConciergeDriver'
        vehicle:
          $ref: '#/components/schemas/ConciergeVehicle'
        scheduled_pickup_time:
          type: string
          format: date-time
          description: The scheduled pickup time, if the ride was scheduled in advance.
        requested_at:
          type: string
          format: date-time
          description: Timestamp when the ride was created.
        completed_at:
          type: string
          format: date-time
          description: Timestamp when the ride was completed.
        canceled_at:
          type: string
          format: date-time
          description: Timestamp when the ride was canceled, if applicable.
        price:
          $ref: '#/components/schemas/ConciergePrice'
        notes:
          type: string
          description: Special instructions provided when the ride was created.
        cost_center:
          type: string
          description: The cost center code associated with this ride.
    Location:
      type: object
      description: A geographic location with optional address details.
      required:
      - lat
      - lng
      properties:
        lat:
          type: number
          format: double
          description: Latitude of the location.
        lng:
          type: number
          format: double
          description: Longitude of the location.
        address:
          type: string
          description: Street address of the location.
        city:
          type: string
          description: City name.
        state:
          type: string
          description: State or province code.
        zip:
          type: string
          description: Postal code.
    ConciergeDriver:
      type: object
      description: Information about the driver assigned to a concierge ride.
      properties:
        first_name:
          type: string
          description: The driver's first name.
        phone_number:
          type: string
          description: The driver's contact phone number.
        rating:
          type: string
          description: The driver's average rating.
        image_url:
          type: string
          format: uri
          description: URL to the driver's profile photo.
    ConciergeRideStatus:
      type: object
      description: Real-time status and tracking information for a concierge ride.
      properties:
        ride_id:
          type: string
          description: Unique identifier for the ride.
        status:
          $ref: '#/components/schemas/ConciergeRideStatusEnum'
        driver_location:
          type: object
          description: Current location of the driver, available when a driver has been assigned.
          properties:
            lat:
              type: number
              format: double
              description: Latitude of the driver's current position.
            lng:
              type: number
              format: double
              description: Longitude of the driver's current position.
        eta_seconds:
          type: integer
          description: Estimated time in seconds until the driver arrives at the pickup location.
        updated_at:
          type: string
          format: date-time
          description: Timestamp when the status was last updated.
    ConciergeVehicle:
      type: object
      description: Information about the vehicle assigned to a concierge ride.
      properties:
        make:
          type: string
          description: Vehicle manufacturer name.
        model:
          type: string
          description: Vehicle model name.
        year:
          type: integer
          description: Vehicle model year.
        license_plate:
          type: string
          description: Vehicle license plate number.
        color:
          type: string
          description: Color of the vehicle.
    ConciergeRideStatusEnum:
      type: string
      description: Status of a concierge ride throughout its lifecycle.
      enum:
      - pending
      - scheduled
      - matched
      - arriving
      - pickedUp
      - droppedOff
      - canceled
      - failed
    Passenger:
      type: object
      description: Contact information for the ride passenger. The passenger does not need to have a Lyft account.
      required:
      - first_name
      - phone_number
      properties:
        first_name:
          type: string
          description: First name of the passenger.
        last_name:
          type: string
          description: Last name of the passenger.
        phone_number:
          type: string
          description: Phone number where the passenger can be reached. The passenger will receive ride status notifications via SMS at this number.
        email:
          type: string
          format: email
          description: Email address for the passenger.
    CreateConciergeRideRequest:
      type: object
      description: Request body for creating a new concierge ride on behalf of a passenger.
      required:
      - ride_type
      - passenger
      - origin
      - destination
      properties:
        ride_type:
          type: string
          description: Identifier for the type of Lyft ride to request.
        passenger:
          $ref: '#/components/schemas/Passenger'
        origin:
          $ref: '#/components/schemas/Location'
        destination:
          $ref: '#/components/schemas/Location'
        scheduled_pickup_time:
          type: string
          format: date-time
          description: The requested pickup time for a scheduled ride. If omitted, the ride will be dispatched immediately. Must be at least 30 minutes in the future and no more than 7 days ahead.
        notes:
          type: string
          description: Special instructions or notes for the driver, such as building entrance details or patient mobility requirements.
          maxLength: 500
        cost_center:
          type: string
          description: An optional cost center code for billing and reporting purposes.
  parameters:
    rideId:
      name: id
      in: path
      description: The unique identifier of the concierge ride.
      required: true
      schema:
        type: string
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: OAuth 2.0 access token obtained through the client credentials flow for the organization's concierge API client.
externalDocs:
  description: Lyft Concierge API Documentation
  url: https://www.lyft.com/developers/products/concierge-api