LiveChat Threads API

openapi: 3.1.0
info:
  title: LiveChat Agent Chat Chats Threads API
  description: REST endpoints (Text Platform v3.6 Agent Chat API) for agents to manage chats, send messages, transfer conversations, and update statuses. All actions are POST requests under /agent/action/{action} and authenticated with OAuth 2.x bearer tokens or Personal Access Tokens.
  version: v3.6
  contact:
    name: LiveChat / Text Platform
    url: https://platform.text.com/docs/messaging/agent-chat-api
servers:
- url: https://api.livechatinc.com/v3.6
  description: LiveChat Agent Chat API
security:
- bearerAuth: []
tags:
- name: Threads
paths:
  /agent/action/list_threads:
    post:
      tags:
      - Threads
      summary: List threads
      description: Get threads within a specific chat.
      operationId: listThreads
      responses:
        '200':
          description: List of threads.
  /agent/action/tag_thread:
    post:
      tags:
      - Threads
      summary: Tag thread
      operationId: tagThread
      responses:
        '200':
          description: Thread tagged.
  /agent/action/untag_thread:
    post:
      tags:
      - Threads
      summary: Untag thread
      operationId: untagThread
      responses:
        '200':
          description: Thread untagged.
  /agent/action/request_thread_summary:
    post:
      tags:
      - Threads
      summary: Request thread summary
      description: Generate an AI summary of a thread.
      operationId: requestThreadSummary
      responses:
        '200':
          description: Summary requested.
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: OAuth 2.x bearer token or Personal Access Token.