LiveChat

LiveChat Status API

The Status API from LiveChat — 2 operation(s) for status.

GitHub OpenAPI

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/livechat/refs/heads/main/openapi/livechat-status-api-openapi.yml

OpenAPI Specification

livechat-status-api-openapi.yml Raw ↑ 
openapi: 3.1.0
info:
  title: LiveChat Agent Chat Chats Status API
  description: REST endpoints (Text Platform v3.6 Agent Chat API) for agents to manage chats, send messages, transfer conversations, and update statuses. All actions are POST requests under /agent/action/{action} and authenticated with OAuth 2.x bearer tokens or Personal Access Tokens.
  version: v3.6
  contact:
    name: LiveChat / Text Platform
    url: https://platform.text.com/docs/messaging/agent-chat-api
servers:
- url: https://api.livechatinc.com/v3.6
  description: LiveChat Agent Chat API
security:
- bearerAuth: []
tags:
- name: Status
paths:
  /agent/action/set_routing_status:
    post:
      tags:
      - Status
      summary: Set routing status
      operationId: setRoutingStatus
      responses:
        '200':
          description: Status updated.
  /agent/action/list_routing_statuses:
    post:
      tags:
      - Status
      summary: List routing statuses
      operationId: listRoutingStatuses
      responses:
        '200':
          description: Agent statuses.
components:
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: OAuth 2.x bearer token or Personal Access Token.