Insider

Insider Transactional Journeys API

The Transactional Journeys API from Insider — 1 operation(s) for transactional journeys.

Documentation GitHub OpenAPI

Operations 1

POST /v1/transactional/send On API Call starter — enter a user into a transactional journey #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Insider One Architect Transactional Journey Transactional Journeys API
  version: 1.0.0
  description: 'The On API Call starter: allow backend systems to explicitly enter users into a transactional Architect journey and send messages in real time.


    Derived by API Evangelist from the Insider One APIs overview table published at https://academy.insiderone.com/docs/insider-one-apis-1. This endpoint is documented by Insider One but is not part of the public Postman collection, so only the host, path and method are asserted here.'
  contact:
    name: Insider One Support
    email: support@useinsider.com
    url: https://academy.insiderone.com/docs/insider-one-apis-1
  termsOfService: https://insiderone.com/terms-of-use/
servers:
- url: https://architect.useinsider.com
tags:
- name: Transactional Journeys
paths:
  /v1/transactional/send:
    post:
      operationId: sendTransactionalJourney
      summary: On API Call starter — enter a user into a transactional journey
      description: Allows backend systems to explicitly enter users into a transactional journey and send messages in real time. Launch settings for the journey define how it accepts API-triggered requests.
      tags:
      - Transactional Journeys
      security:
      - RequestToken: []
      - PartnerName: []
      responses:
        '429':
          $ref: '#/components/responses/TooManyRequests'
components:
  responses:
    TooManyRequests:
      description: Too Many Requests. The published per-endpoint rate limit was exceeded; back off and retry, honouring Retry-After when present.
      content:
        application/json:
          example:
            message: Too Many Requests
            status: 429
  securitySchemes:
    InsiderApiKey:
      type: apiKey
      in: header
      name: X-INSIDER-API-KEY
      description: Insider One API key for this API.
externalDocs:
  description: On API Call Starter
  url: https://academy.insiderone.com/docs/transactional-journeys-on-api-call-starter
x-provenance:
  generated: '2026-08-13'
  method: derived
  source: https://academy.insiderone.com/docs/insider-one-apis-1
  note: Host/path/method verbatim from the Insider One APIs overview table; request and response shapes are not published for this endpoint.