Innago

Innago Maintenance API

Manage maintenance tickets

Documentation GitHub OpenAPI

Business capability

Property Maintenance & Work Order Management BC-4940.20

Operations 3

GET /v2/maintenances Get all maintenance tickets #

POST /v2/maintenances Create a maintenance ticket #

PATCH /v2/maintenances/{maintenanceUid}/status/{maintenanceStatus} Resolve or reopen a maintenance ticket #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Innago Maintenance API
  description: REST API for Innago property management platform enabling programmatic access to properties, units, tenants, leases, invoices, payments, expenses, and maintenance tickets. Authentication uses Bearer token and API key headers.
  version: v1
  contact:
    name: Innago Support
    url: https://innago.com/contact/
    email: support@innago.com
  termsOfService: https://auth.innago.com/termsandcondition
servers:
- url: https://api-my.innago.com/openapi
  description: Innago production API
security:
- BearerAuth: []
  ApiKeyAuth: []
tags:
- name: Maintenance
  description: Manage maintenance tickets
paths:
  /v2/maintenances:
    get:
      operationId: listMaintenances
      summary: Get all maintenance tickets
      description: Get all maintenance tickets based on filters. IsUrgent filter should be applied for urgent maintenance tickets; if false, all maintenance tickets are returned as per other filters.
      tags:
      - Maintenance
      parameters:
      - name: Statuses
        in: query
        schema:
          type: array
          items:
            type: integer
            enum:
            - 1
            - 2
            - 3
            - 4
        description: 1=NewRequest, 2=OldRequest, 3=Resolved, 4=ReOpened
        style: form
        explode: true
      - name: MaintenanceCategory
        in: query
        schema:
          type: integer
          enum:
          - 1
          - 2
          - 3
          - 4
          - 5
          - 6
          - 7
        description: 1=Electrical, 2=Plumbing, 3=AC, 4=Heat, 5=Kitchen, 6=Appliance, 7=Other
      - name: TenantUid
        in: query
        schema:
          type: string
          format: uuid
      - name: PropertyUid
        in: query
        schema:
          type: string
          format: uuid
      - name: IsUrgent
        in: query
        schema:
          type: boolean
      - name: PageNumber
        in: query
        schema:
          type: integer
      responses:
        '200':
          description: List of maintenance tickets
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MaintenanceListResponseModelResponse'
    post:
      operationId: createMaintenance
      summary: Create a maintenance ticket
      description: Create a maintenance ticket.
      tags:
      - Maintenance
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/MaintenanceRequestModel'
      responses:
        '200':
          description: Maintenance ticket created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/CreateMaintenanceResponseModelResponse'
  /v2/maintenances/{maintenanceUid}/status/{maintenanceStatus}:
    patch:
      operationId: updateMaintenanceStatus
      summary: Resolve or reopen a maintenance ticket
      description: To resolve or reopen a maintenance ticket.
      tags:
      - Maintenance
      parameters:
      - name: maintenanceUid
        in: path
        required: true
        schema:
          type: string
          format: uuid
        description: The unique identifier for the maintenance ticket
      - name: maintenanceStatus
        in: path
        required: true
        schema:
          type: integer
          enum:
          - 111
          - 113
        description: 111=Resolved, 113=ReOpened
      responses:
        '200':
          description: Status updated
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/MessageResponseModelResponse'
components:
  schemas:
    MessageResponseModelResponse:
      type: object
      properties:
        data:
          type: object
          properties:
            message:
              type: string
        error:
          $ref: '#/components/schemas/ErrorResponse'
    MaintenanceTicketModel:
      type: object
      properties:
        maintenanceUid:
          type: string
          format: uuid
        personName:
          type: string
        name:
          type: string
        category:
          type: string
        description:
          type: string
        dateSubmitted:
          type: string
          format: date-time
        dateResolved:
          type:
          - string
          - 'null'
          format: date-time
        isUrgent:
          type: boolean
        property:
          type: string
        unit:
          type: string
        propertyAddress:
          type: string
        personUid:
          type: string
          format: uuid
        requestStatus:
          type: string
    PagingModel:
      type: object
      properties:
        pageSize:
          type: integer
        currentPage:
          type: integer
        pageCount:
          type: integer
        totalRecords:
          type: integer
    FileModel:
      type: object
      properties:
        fileName:
          type: string
        fileContent:
          type: string
          format: byte
    ErrorResponse:
      type: object
      properties:
        errorMessage:
          type:
          - string
          - 'null'
        errorCode:
          type:
          - string
          - 'null'
    MaintenanceListResponseModelResponse:
      type: object
      properties:
        data:
          type: object
          properties:
            resolvedMaintenanceCount:
              type: integer
            openMaintenanceCount:
              type: integer
            newMaintenanceCount:
              type: integer
            totalRequestCount:
              type: integer
            maintenances:
              type: array
              items:
                $ref: '#/components/schemas/MaintenanceTicketModel'
            isMaintenanceRequestOn:
              type: boolean
            pagingModel:
              $ref: '#/components/schemas/PagingModel'
        error:
          $ref: '#/components/schemas/ErrorResponse'
    MaintenanceRequestModel:
      type: object
      required:
      - maintenanceTicketName
      - description
      - selectedProperties
      properties:
        maintenanceTicketName:
          type: string
          minLength: 1
          maxLength: 100
          description: Name of maintenance ticket
        description:
          type: string
          minLength: 1
          maxLength: 1024
          description: Description of maintenance ticket
        selectedProperties:
          type: array
          items:
            type: string
            format: uuid
          description: Properties for maintenance ticket
        maintenanceCategory:
          type: integer
          enum:
          - 1
          - 2
          - 3
          - 4
          - 5
          - 6
          - 7
          description: 1=Electrical, 2=Plumbing, 3=AC, 4=Heat, 5=Kitchen, 6=Appliance, 7=Other
        isUrgent:
          type: boolean
          description: Mark if maintenance ticket is urgent
        isNotifyTenant:
          type: boolean
          description: Mark if tenant needs to be notified
        selectedPropertyUnits:
          type: array
          items:
            type: string
            format: uuid
          description: Required if isNotifyTenant is true
        tenantUid:
          type: string
          format: uuid
          description: Required if maintenance ticket needs to be created on behalf of Tenant
        files:
          type: array
          maxItems: 10
          items:
            $ref: '#/components/schemas/FileModel'
          description: Attachments, max 10 files, 20MB each
    CreateMaintenanceResponseModelResponse:
      type: object
      properties:
        data:
          type: object
          properties:
            message:
              type: string
            maintenanceUid:
              type: string
              format: uuid
        error:
          $ref: '#/components/schemas/ErrorResponse'
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key

Innago Maintenance API

Operations 3

Documentation

Specifications

Schemas & Data

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