The Complaint Path API from IndiaInsurances — 1 operation(s) for complaint path.
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openapi: 3.2.0
info:
title: IndiaInsurances Complaint Path API
version: 1.0.0
description: The insurance products on the IRDAI registers with their own documents; most of the ones on sale read clause by clause (most by one machine reading, marked so). Each fact carries the verbatim policy para (field `quote`), the clause and page it came from, and a check status; "not-stated" means the documents do not say. Free, no key, 120 requests a minute per IP. Information, not advice.
contact:
email: support@indiainsurances.com
url: https://indiainsurances.com/for-agents
termsOfService: https://indiainsurances.com/terms
servers:
- url: https://indiainsurances.com
tags:
- name: Complaint Path
paths:
/api/v1/complaint-path:
get:
operationId: complaintPath
summary: 'The steps to resolve a claim or complaint: insurer, Grievance Redressal…'
parameters:
- name: insurer
in: query
required: true
description: Insurer slug
schema:
type: string
- name: issue
in: query
required: false
description: What went wrong (default other)
schema:
type: string
enum:
- claim-rejected
- claim-partly-paid
- claim-delayed
- late-intimation
- cashless-denied
- refund
- service
- mis-selling
- other
- name: state
in: query
required: false
description: Where the user lives, for the Ombudsman office
schema:
type: string
enum:
- Andaman and Nicobar Islands
- Andhra Pradesh
- Arunachal Pradesh
- Assam
- Bihar
- Chandigarh
- Chhattisgarh
- Dadra and Nagar Haveli and Daman and Diu
- Delhi
- Goa
- Gujarat
- Haryana
- Himachal Pradesh
- Jammu and Kashmir
- Jharkhand
- Karnataka
- Kerala
- Ladakh
- Lakshadweep
- Madhya Pradesh
- Maharashtra
- Manipur
- Meghalaya
- Mizoram
- Nagaland
- Odisha
- Puducherry
- Punjab
- Rajasthan
- Sikkim
- Tamil Nadu
- Telangana
- Tripura
- Uttar Pradesh
- Uttarakhand
- West Bengal
responses:
'200':
description: The path
content:
application/json:
schema:
type: object
properties:
insurer:
type: object
properties:
slug:
type: string
name:
type: string
issue:
type: string
issue_label:
type: string
rule:
type: string
rule_law:
type: object
properties:
title:
type: string
ref:
type: string
url:
type: string
state:
type:
- string
- 'null'
steps:
type: array
items:
type: object
properties:
n:
type: integer
title:
type: string
when:
type: string
what:
type: string
contacts:
type: array
items:
type: object
law:
type: array
items:
type: object
properties:
title:
type: string
ref:
type: string
url:
type: string
forms:
type: array
items:
type: object
properties:
id:
type: integer
title:
type: string
purpose:
type: string
url:
type: string
api:
type: string
source_url:
type: string
issues:
type: object
additionalProperties:
type: string
draft:
type: string
page:
type: string
notice:
type: string
'400':
description: Bad or missing parameter (see error and message)
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
'429':
description: More than 120 requests a minute from this address
content:
application/json:
schema:
$ref: '#/components/schemas/Error'
tags:
- Complaint Path
components:
schemas:
Error:
type: object
properties:
error:
type: string
message:
type: string
docs:
type: string