Incident.io Incident Timeline Items V2 API
Read and write the items on an incident's timeline. The timeline is the curated narrative of an incident: the handful of moments that explain what happened, rather than the activity log, which records everything that did. Items are either promoted or custom. Promoted items are activity lifted onto the timeline - a pinned message, an escalation, an incident update, an event added by a workflow - and carry the ID of the activity log entry they came from. Custom items are written by hand, in the dashboard or through this API, and have no activity_log_id. Use this to pull an incident's narrative into your own systems - a retrospective template, a report, a record you keep outside incident.io - and to put the things you know about back on it, like a deploy, a config change or a load test you halted.