HotelRunner Reservations API

openapi: 3.0.3
info:
  title: HotelRunner Custom Apps REST Channels Reservations API
  description: The HotelRunner Custom Apps REST API lets a property's PMS or revenue management system connect to HotelRunner - retrieve room/rate configuration, push availability and rate updates, retrieve and acknowledge reservations, fire reservation state-change events, list connected sales channels, and read setup reference data. All Custom Apps endpoints require `token` and `hr_id` query-string credentials issued from the property's HotelRunner Partners extranet ("My Property" section, or a sandbox test property for PMS partners). HotelRunner can also push new and updated reservations to a partner-hosted HTTPS URL as a webhook (see the Realtime Push documentation) - this is not modeled as an OpenAPI path because HotelRunner is the caller, not the server, for that flow. Endpoints and fields below are transcribed from HotelRunner's public developer docs at developers.hotelrunner.com; fields not explicitly shown in an example response are marked as modeled/inferred in comments where relevant.
  version: v2
  contact:
    name: HotelRunner
    url: https://developers.hotelrunner.com/
servers:
- url: https://app.hotelrunner.com/api/v2/apps
  description: Custom Apps REST API (production)
- url: https://app.hotelrunner.com
  description: Public reference/services data endpoints
security:
- tokenAuth: []
tags:
- name: Reservations
  description: Retrieve, confirm, cancel, and acknowledge reservations.
paths:
  /reservations:
    get:
      operationId: listReservations
      tags:
      - Reservations
      summary: Retrieve reservations
      description: Lists reservations for the property, defaulting to undelivered reservations from the last 10 days. Supports pagination and filters for a specific reservation number, modified reservations, and booked (created) reservations.
      parameters:
      - $ref: '#/components/parameters/Token'
      - $ref: '#/components/parameters/HrId'
      - name: from_date
        in: query
        description: Format YYYY-MM-DD. Defaults to 10 days before today.
        schema:
          type: string
          format: date
      - name: from_last_update_date
        in: query
        schema:
          type: string
          format: date
      - name: per_page
        in: query
        schema:
          type: integer
          default: 10
      - name: page
        in: query
        schema:
          type: integer
          default: 1
      - name: reservation_number
        in: query
        schema:
          type: string
      - name: undelivered
        in: query
        schema:
          type: boolean
          default: true
      - name: modified
        in: query
        schema:
          type: boolean
          default: false
      - name: booked
        in: query
        schema:
          type: boolean
          default: false
      responses:
        '200':
          description: A page of reservations.
          content:
            application/json:
              schema:
                type: object
                properties:
                  reservations:
                    type: array
                    items:
                      $ref: '#/components/schemas/Reservation'
                  count:
                    type: integer
                  current_page:
                    type: integer
                  pages:
                    type: integer
        '401':
          $ref: '#/components/responses/Unauthorized'
  /reservations/fire:
    put:
      operationId: updateReservationState
      tags:
      - Reservations
      summary: Confirm or cancel a reservation
      description: Fires a state-change event on a reservation identified by its HotelRunner reservation number (hr_number). Use event=confirm to confirm and event=cancel to cancel, supplying a cancel_reason when cancelling.
      parameters:
      - $ref: '#/components/parameters/Token'
      - $ref: '#/components/parameters/HrId'
      - name: hr_number
        in: query
        required: true
        description: The reservation code in HotelRunner.
        schema:
          type: string
      - name: event
        in: query
        required: true
        schema:
          type: string
          enum:
          - confirm
          - cancel
      - name: cancel_reason
        in: query
        required: false
        description: Required when event=cancel.
        schema:
          type: string
          enum:
          - customer
          - no_room
          - no_show
          - invalid_price
      responses:
        '200':
          description: State change result.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/StatusResult'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /reservations/~:
    put:
      operationId: confirmReservationDelivery
      tags:
      - Reservations
      summary: Confirm reservation delivery
      description: Acknowledges that a reservation delivered via the retrieve/realtime push flow was received and processed by the PMS, identified by the message_uid found at the end of the reservation's JSON payload.
      parameters:
      - $ref: '#/components/parameters/Token'
      - $ref: '#/components/parameters/HrId'
      - name: message_uid
        in: query
        required: true
        description: Unique ID of the reservation delivery message.
        schema:
          type: string
      - name: pms_number
        in: query
        required: false
        description: The reservation number in the connecting PMS.
        schema:
          type: string
      responses:
        '200':
          description: Acknowledgement result.
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/StatusResult'
        '401':
          $ref: '#/components/responses/Unauthorized'
components:
  schemas:
    Reservation:
      type: object
      properties:
        reservation_id:
          type: integer
        hr_number:
          type: string
        channel:
          type: string
        state:
          type: string
          example: reserved
        guest:
          type: string
        total:
          type: number
        currency:
          type: string
        checkin_date:
          type: string
          format: date
        checkout_date:
          type: string
          format: date
        message_uid:
          type: string
          description: Unique ID of the delivery message, used with confirmReservationDelivery. Documented as appearing at the end of the reservation JSON; not shown in HotelRunner's abbreviated example response (modeled).
      x-endpointsModeled:
      - message_uid field position/shape
    StatusResult:
      type: object
      properties:
        status:
          type: string
          enum:
          - ok
          - error
        message:
          type: string
  responses:
    Unauthorized:
      description: Missing or invalid token/hr_id.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/StatusResult'
  parameters:
    Token:
      name: token
      in: query
      required: true
      description: Authentication token for the property.
      schema:
        type: string
    HrId:
      name: hr_id
      in: query
      required: true
      description: HotelRunner property identifier.
      schema:
        type: string
  securitySchemes:
    tokenAuth:
      type: apiKey
      in: query
      name: token
      description: API token issued in the property's HotelRunner Partners extranet ("My Property" section) or PMS sandbox account. Always sent together with the hr_id query parameter identifying the property.