Global Relay Events API

openapi: 3.0.3
info:
  title: Global Relay Conversation Archiving Conversations Events API
  description: The Global Relay Conversation Archiving API provides a RESTful interface to seamlessly integrate messaging platforms with the Global Relay Archive. It enables secure capture and preservation of one-to-one or multi-party conversations, including text messages, file attachments, reactions, edits, and deletions. The API supports all conversation events and provides guardrails and flexibility to efficiently automate the archiving process and meet compliance requirements. Authentication uses the Client Credentials OAuth 2.0 grant type with Bearer tokens.
  version: 2.0.0
  contact:
    name: Global Relay
    url: https://developers.globalrelay.com/api/conversation-archiving-api/
  license:
    name: Proprietary
    url: https://www.globalrelay.com/legal/
servers:
- url: https://conversations.api.globalrelay.com/v2
  description: Production server
security:
- BearerAuth: []
tags:
- name: Events
  description: Endpoints for archiving event cards
paths:
  /events:
    post:
      operationId: archiveEvent
      summary: Global Relay Archive an event card
      description: Archives an event card to the Global Relay Archive. Events are structured as cards containing one or more sections, each with individual events. Each request must include a unique requestId (UUID). File attachments must be uploaded via the /files endpoint before being referenced here.
      tags:
      - Events
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/EventRequest'
      responses:
        '200':
          description: Event archived successfully
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/EventResponse'
        '400':
          description: Bad request - invalid event data
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '401':
          description: Unauthorized - invalid or expired access token
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
        '429':
          description: Rate limit exceeded
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ErrorResponse'
components:
  schemas:
    EventResponse:
      type: object
      properties:
        requestId:
          type: string
          format: uuid
        status:
          type: string
          description: Status of the archive request
        cardId:
          type: string
          description: ID of the archived event card
    ErrorResponse:
      type: object
      properties:
        error:
          type: string
          description: Error code
        message:
          type: string
          description: Human-readable error message
        requestId:
          type: string
          format: uuid
          description: Request ID for troubleshooting
    EventRequest:
      type: object
      required:
      - requestId
      - card
      properties:
        requestId:
          type: string
          format: uuid
          description: Unique identifier for this API request
        card:
          $ref: '#/components/schemas/Card'
    Card:
      type: object
      required:
      - cardId
      - channelType
      - sections
      properties:
        cardId:
          type: string
          description: Unique identifier for the event card
        channelType:
          type: string
          description: The type of digital channel
          enum:
          - SocialMedia
          - Collaboration
          - CustomerExperience
          - Website
          - Other
        title:
          type: string
          description: Title of the event card
        source:
          type: string
          description: Source platform name
        sections:
          type: array
          items:
            $ref: '#/components/schemas/Section'
    Event:
      type: object
      required:
      - eventType
      - timestamp
      properties:
        eventType:
          type: string
          description: Type of event
          enum:
          - Post
          - Comment
          - Reply
          - Reaction
          - Share
          - Edit
          - Delete
          - Like
          - Follow
        timestamp:
          type: string
          format: date-time
          description: Timestamp of the event in ISO 8601 format
        author:
          $ref: '#/components/schemas/Author'
        body:
          type: string
          description: Content body of the event
        fileIds:
          type: array
          items:
            type: string
          description: IDs of files uploaded via /files endpoint
        metadata:
          type: object
          additionalProperties:
            type: string
          description: Additional metadata key-value pairs
    Section:
      type: object
      required:
      - sectionId
      - events
      properties:
        sectionId:
          type: string
          description: Unique identifier for the section
        title:
          type: string
          description: Title of the section
        events:
          type: array
          items:
            $ref: '#/components/schemas/Event'
    Author:
      type: object
      required:
      - authorId
      - displayName
      properties:
        authorId:
          type: string
          description: Unique identifier for the author
        displayName:
          type: string
          description: Display name of the author
        email:
          type: string
          format: email
          description: Email address of the author
        profileUrl:
          type: string
          format: uri
          description: Profile URL of the author
  securitySchemes:
    BearerAuth:
      type: http
      scheme: bearer
      bearerFormat: JWT
      description: OAuth 2.0 Client Credentials grant. Obtain a token from https://iam-oauth2.globalrelay.com/oauth2/token with grant_type=client_credentials and scope=openid conversation.