Genesys

Genesys Messaging API

Messaging

GitHub OpenAPI

Operations 13

GET /api/v2/messaging/settings Get a list of messaging settings #
POST /api/v2/messaging/settings Create a messaging setting #
GET /api/v2/messaging/settings/default Get the organization's default settings that will be used as the default when… #
PUT /api/v2/messaging/settings/default Set the organization's default settings that may be applied to an integration… #
DELETE /api/v2/messaging/settings/default Delete the organization's default setting, a global default will be applied to… #
GET /api/v2/messaging/settings/{messageSettingId} Get a messaging setting #
DELETE /api/v2/messaging/settings/{messageSettingId} Delete a messaging setting #
PATCH /api/v2/messaging/settings/{messageSettingId} Update a messaging setting #
GET /api/v2/messaging/supportedcontent/{supportedContentId} Get a supported content profile #
DELETE /api/v2/messaging/supportedcontent/{supportedContentId} Delete a supported content profile #
PATCH /api/v2/messaging/supportedcontent/{supportedContentId} Update a supported content profile #
GET /api/v2/messaging/supportedcontent Get a list of Supported Content profiles #
POST /api/v2/messaging/supportedcontent Create a Supported Content profile #

Documentation

📖
Authentication
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/authentication/genesys-authentication.yml

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-messaging-api-openapi.yml

Other Resources

🔗
OAuthScopes
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/scopes/genesys-scopes.yml
🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/conventions/genesys-conventions.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/errors/genesys-problem-types.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/data-model/genesys-data-model.yml
🔗
AgenticAccess
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/agentic-access/genesys-agentic-access.yml

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OpenAPI Specification

genesys-messaging-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  description: With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
  version: v2
  title: PureCloud Platform Messaging API
  termsOfService: https://help.genesys.cloud/articles/terms-and-conditions/
  contact:
    name: PureCloud Developer Evangelists
    url: https://developer.genesys.cloud/
    email: DeveloperEvangelists@genesys.com
  license:
    name: UNLICENSED
    url: https://help.genesys.cloud/articles/terms-and-conditions/
servers:
- url: https://api.mypurecloud.com
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-messaging-api-openapi.yml