Genesys

Genesys Language Understanding API

Language Understanding

GitHub OpenAPI
Business capability
Artificial Intelligence Management BC-610.60

Operations 40

GET /api/v2/languageunderstanding/domains/{domainId} Find an NLU Domain #
DELETE /api/v2/languageunderstanding/domains/{domainId} Delete an NLU Domain #
PATCH /api/v2/languageunderstanding/domains/{domainId} Update an NLU Domain #
GET /api/v2/languageunderstanding/domains Get all NLU Domains #
POST /api/v2/languageunderstanding/domains Create an NLU Domain #
GET /api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId} Find a Feedback #
DELETE /api/v2/languageunderstanding/domains/{domainId}/feedback/{feedbackId} Delete the feedback on the NLU Domain Version #
GET /api/v2/languageunderstanding/domains/{domainId}/feedback Get all feedback in the given NLU Domain Version #
POST /api/v2/languageunderstanding/domains/{domainId}/feedback Create feedback for the NLU Domain Version #
GET /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId} Get information about a draft #
DELETE /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId} Delete a draft #
PATCH /api/v2/languageunderstanding/miners/{minerId}/drafts/{draftId} Save information for the draft. #
GET /api/v2/languageunderstanding/miners/{minerId}/drafts Retrieve the list of drafts created #
POST /api/v2/languageunderstanding/miners/{minerId}/drafts Create a new draft resource #
GET /api/v2/languageunderstanding/ignorephrases/{languageCode} Get list of all ignored phrases of the specified language code #
POST /api/v2/languageunderstanding/ignorephrases/{languageCode} Add phrases to the ignored phrases list #
POST /api/v2/languageunderstanding/ignorephrases/{languageCode}/remove Delete ignored phrases #
GET /api/v2/languageunderstanding/ignoretopics/{languageCode} Get list of all ignored topics of the specified language code #
POST /api/v2/languageunderstanding/ignoretopics/{languageCode} Add topics to the ignored topics list #
POST /api/v2/languageunderstanding/ignoretopics/{languageCode}/remove Delete ignored topics #
GET /api/v2/languageunderstanding/miners/{minerId}/intents/{intentId} Get information about a mined intent #
GET /api/v2/languageunderstanding/miners/{minerId}/intents Retrieve a list of mined intents #
GET /api/v2/languageunderstanding/miners/{minerId} Get information about a miner #
DELETE /api/v2/languageunderstanding/miners/{minerId} Delete a miner #
POST /api/v2/languageunderstanding/miners/{minerId}/execute Start the mining process. #
GET /api/v2/languageunderstanding/miners Retrieve the list of miners created #
POST /api/v2/languageunderstanding/miners Create a unique miner #
GET /api/v2/languageunderstanding/miners/{minerId}/topics/{topicId} Retrieves details of a particular topic #
GET /api/v2/languageunderstanding/miners/{minerId}/topics Retrieve a list of mined topics #
GET /api/v2/languageunderstanding/miners/{minerId}/topics/{topicId}/phrases/{phraseId} Retrieves utterances related to a phrase in a topic #
GET /api/v2/languageunderstanding/settings Get Organization Configuration #
GET /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/report Retrieved quality report for the specified NLU Domain Version #
GET /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId} Find an NLU Domain Version #
PUT /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId} Update an NLU Domain Version #
DELETE /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId} Delete an NLU Domain Version #
POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/publish Publish the draft NLU Domain Version #
POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/train Train the draft NLU Domain Version #
POST /api/v2/languageunderstanding/domains/{domainId}/versions/{domainVersionId}/detect Detect intent, entities, etc. #
GET /api/v2/languageunderstanding/domains/{domainId}/versions Get all NLU Domain Versions for a given Domain #
POST /api/v2/languageunderstanding/domains/{domainId}/versions Create an NLU Domain Version #

Documentation

📖
Authentication
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/authentication/genesys-authentication.yml

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-language-understanding-api-openapi.yml

Other Resources

🔗
OAuthScopes
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/scopes/genesys-scopes.yml
🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/conventions/genesys-conventions.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/errors/genesys-problem-types.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/data-model/genesys-data-model.yml
🔗
AgenticAccess
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/agentic-access/genesys-agentic-access.yml

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OpenAPI Specification

genesys-language-understanding-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  description: With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
  version: v2
  title: PureCloud Platform Language Understanding API
  termsOfService: https://help.genesys.cloud/articles/terms-and-conditions/
  contact:
    name: PureCloud Developer Evangelists
    url: https://developer.genesys.cloud/
    email: DeveloperEvangelists@genesys.com
  license:
    name: UNLICENSED
    url: https://help.genesys.cloud/articles/terms-and-conditions/
servers:
- url: https://api.mypurecloud.com
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-language-understanding-api-openapi.yml