Genesys

Genesys Greetings API

The Greetings API from Genesys — 11 operation(s) for greetings.

Documentation GitHub OpenAPI

Operations 19

GET /api/v2/greetings/{greetingId}/media Get media playback URI for this greeting #

GET /api/v2/greetings/{greetingId}/users/downloads Download a user greeting recording #

GET /api/v2/greetings/{greetingId}/groups/downloads Download a group greeting recording #

GET /api/v2/greetings/{greetingId}/downloads Download a organization greeting recording #

GET /api/v2/greetings/{greetingId} Get a Greeting with the given GreetingId #

PUT /api/v2/greetings/{greetingId} Updates the Greeting with the given GreetingId #

DELETE /api/v2/greetings/{greetingId} Deletes a Greeting with the given GreetingId #

GET /api/v2/groups/{groupId}/greetings/defaults Grabs the list of Default Greetings given a Group's ID #

PUT /api/v2/groups/{groupId}/greetings/defaults Updates the DefaultGreetingList of the specified Group #

GET /api/v2/groups/{groupId}/greetings Get a list of the Group's Greetings #

POST /api/v2/groups/{groupId}/greetings Creates a Greeting for a Group #

GET /api/v2/greetings/defaults Get an Organization's DefaultGreetingList #

PUT /api/v2/greetings/defaults Update an Organization's DefaultGreetingList #

GET /api/v2/greetings Gets an Organization's Greetings #

POST /api/v2/greetings Create a Greeting for an Organization #

GET /api/v2/users/{userId}/greetings/defaults Grabs the list of Default Greetings given a User's ID #

PUT /api/v2/users/{userId}/greetings/defaults Updates the DefaultGreetingList of the specified User #

GET /api/v2/users/{userId}/greetings Get a list of the User's Greetings #

POST /api/v2/users/{userId}/greetings Creates a Greeting for a User #

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OpenAPI Specification

openapi: 3.2.0
info:
  description: With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
  version: v2
  title: PureCloud Platform Greetings API
  termsOfService: https://help.genesys.cloud/articles/terms-and-conditions/
  contact:
    name: PureCloud Developer Evangelists
    url: https://developer.genesys.cloud/
    email: DeveloperEvangelists@genesys.com
  license:
    name: UNLICENSED
    url: https://help.genesys.cloud/articles/terms-and-conditions/
servers:
- url: https://api.mypurecloud.com
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-greetings-api-openapi.yml

Genesys Greetings API

Operations 19

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