Genesys

Genesys Content Management API

The Content Management API from Genesys — 20 operation(s) for content management.

GitHub OpenAPI

Operations 36

GET /api/v2/contentmanagement/documents/{documentId}/content Download a document #
POST /api/v2/contentmanagement/documents/{documentId}/content Replace the contents of a document #
GET /api/v2/contentmanagement/documents/{documentId} Get a document #
POST /api/v2/contentmanagement/documents/{documentId} Update a document #
DELETE /api/v2/contentmanagement/documents/{documentId} Delete a document #
GET /api/v2/contentmanagement/documents Get a list of documents #
POST /api/v2/contentmanagement/documents Add a document #
GET /api/v2/contentmanagement/query Query content #
POST /api/v2/contentmanagement/query Query content #
GET /api/v2/contentmanagement/securityprofiles/{securityProfileId} Get a Security Profile #
GET /api/v2/contentmanagement/securityprofiles Get a List of Security Profiles #
GET /api/v2/contentmanagement/shares/{shareId} Retrieve details about an existing share #
DELETE /api/v2/contentmanagement/shares/{shareId} Deletes an existing share #
GET /api/v2/contentmanagement/shared/{sharedId} Get shared documents. Securely download a shared document #
GET /api/v2/contentmanagement/shares Gets a list of shares. You must specify at least one filter (e.g. entityId) #
POST /api/v2/contentmanagement/shares Creates a new share or updates an existing share if the entity has already been… #
GET /api/v2/contentmanagement/status/{statusId} Get a status #
DELETE /api/v2/contentmanagement/status/{statusId} Cancel the command for this status #
GET /api/v2/contentmanagement/status Get a list of statuses for pending operations #
GET /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId} Get a workspace tag #
PUT /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId} Update a workspace tag. Will update all documents with the new tag value #
DELETE /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/{tagId} Delete workspace tag #
POST /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues/query Perform a prefix query on tags in the workspace #
GET /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues Get a list of workspace tags #
POST /api/v2/contentmanagement/workspaces/{workspaceId}/tagvalues Create a workspace tag #
GET /api/v2/contentmanagement/usage Get usage details #
GET /api/v2/contentmanagement/workspaces/{workspaceId}/documents Get a list of documents #
GET /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId} Get a workspace member #
PUT /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId} Add a member to a workspace #
DELETE /api/v2/contentmanagement/workspaces/{workspaceId}/members/{memberId} Delete a member from a workspace #
GET /api/v2/contentmanagement/workspaces/{workspaceId}/members Get a list workspace members #
GET /api/v2/contentmanagement/workspaces/{workspaceId} Get a workspace #
PUT /api/v2/contentmanagement/workspaces/{workspaceId} Update a workspace #
DELETE /api/v2/contentmanagement/workspaces/{workspaceId} Delete a workspace #
GET /api/v2/contentmanagement/workspaces Get a list of workspaces #
POST /api/v2/contentmanagement/workspaces Create a group workspace #

Documentation

📖
Authentication
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/authentication/genesys-authentication.yml

Specifications

⚙
OpenAPI
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-content-management-api-openapi.yml

Other Resources

🔗
OAuthScopes
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/scopes/genesys-scopes.yml
🔗
Conventions
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/conventions/genesys-conventions.yml
🔗
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/errors/genesys-problem-types.yml
🔗
DataModel
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/data-model/genesys-data-model.yml
🔗
AgenticAccess
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/agentic-access/genesys-agentic-access.yml

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OpenAPI Specification

genesys-content-management-api-openapi.yml Raw ↑ 
openapi: 3.2.0
info:
  description: With the PureCloud Platform API, you can control all aspects of your PureCloud environment. With the APIs you can access the system configuration, manage conversations and more.
  version: v2
  title: PureCloud Platform Content Management API
  termsOfService: https://help.genesys.cloud/articles/terms-and-conditions/
  contact:
    name: PureCloud Developer Evangelists
    url: https://developer.genesys.cloud/
    email: DeveloperEvangelists@genesys.com
  license:
    name: UNLICENSED
    url: https://help.genesys.cloud/articles/terms-and-conditions/
servers:
- url: https://api.mypurecloud.com
tags:


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# Full source: https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/openapi/genesys-content-management-api-openapi.yml