Genesys Cloud Platform API
The Genesys Cloud Platform API lets you control all aspects of a Genesys Cloud environment — conversations, routing, analytics, users, telephony edge, workforce management, knowledge, journey, outbound campaigns, quality, and org administration — across 3,000+ OAuth 2 secured REST operations.
Documentation
Specifications
Other Resources
Overlay
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/overlays/genesys-platform-api-overlay.yaml
OAuthScopes
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/scopes/genesys-scopes.yml
Conventions
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/conventions/genesys-conventions.yml
ErrorCatalog
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/errors/genesys-problem-types.yml
DataModel
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/data-model/genesys-data-model.yml
AgenticAccess
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/agentic-access/genesys-agentic-access.yml
APIsJSON
https://raw.githubusercontent.com/api-evangelist/genesys/refs/heads/main/apis.yml