Front Contact Notes API

openapi: 3.0.0
info:
  version: 1.0.0
  title: Channel Accounts Contact Notes API
  contact:
    name: Front Platform
    url: https://community.front.com
servers:
- url: https://api2.frontapp.com
security:
- http: []
tags:
- name: Contact Notes
paths:
  /contacts/{contact_id}/notes:
    get:
      summary: List notes
      operationId: list-notes
      description: 'List the notes added to a contact.


        Required scope: `contacts:read`'
      tags:
      - Contact Notes
      parameters:
      - in: path
        name: contact_id
        required: true
        description: The contact ID. Alternatively, you can supply the contact's source and handle as a [resource alias](https://dev.frontapp.com/docs/resource-aliases-1).
        schema:
          type: string
          default: crd_123
      responses:
        '202':
          $ref: '#/components/responses/listOfContactNotes'
      x-required-scopes:
      - contacts:read
    post:
      summary: Add note
      operationId: add-note
      description: 'Create a new note on a contact.


        Required scope: `contacts:write`'
      tags:
      - Contact Notes
      parameters:
      - in: path
        name: contact_id
        required: true
        description: The contact ID. Alternatively, you can supply the contact's source and handle as a [resource alias](https://dev.frontapp.com/docs/resource-aliases-1).
        schema:
          type: string
          default: crd_123
      requestBody:
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/CreateContactNote'
      responses:
        '201':
          $ref: '#/components/responses/contactNote'
      x-required-scopes:
      - contacts:write
components:
  responses:
    contactNote:
      description: A contact note
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/ContactNoteResponses'
    listOfContactNotes:
      description: Array of contact notes
      content:
        application/json:
          schema:
            type: object
            properties:
              _links:
                type: object
                properties:
                  self:
                    type: string
                    description: Link to resource
                    example: https://yourCompany.api.frontapp.com/contacts/crd_2okzojy/notes
              _results:
                type: array
                items:
                  $ref: '#/components/schemas/ContactNoteResponses'
  schemas:
    CustomFieldParameter:
      type: object
      description: An object whose key is the `name` property defined for the custom field in the Front UI. The value of the key must use the same `type` specified for the custom field, as described in https://dev.frontapp.com/reference/custom-fields
      example:
        city: London, UK
        isVIP: true
        renewal_date: 1525417200
        sla_time: 90
        owner: leela@planet-express.com
        replyTo: inb_55c8c149
        Job Title: firefighter
    ContactNoteResponses:
      type: object
      required:
      - _links
      - author
      - body
      - is_private
      properties:
        _links:
          type: object
          properties:
            related:
              type: object
              properties:
                author:
                  type: string
                  description: Link to the teammate who wrote the note
                  example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a
                owner:
                  type: string
                  nullable: true
                  description: Link to the owner of the note
                  example: https://yourCompany.api.frontapp.com/teammates/tea_e35u
        author:
          $ref: '#/components/schemas/TeammateResponse'
          description: Teammate who wrote the note
          example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a
        body:
          type: string
          description: Content of the note
          example: Mrs. Allen is our most important client … because every client is our most important client.
        created_at:
          type: number
          description: The timestamp when the note was created
          example: 1701806790.536
    CreateContactNote:
      type: object
      required:
      - author_id
      - body
      properties:
        author_id:
          type: string
          description: ID of teammate creating the note
        body:
          type: string
          description: Content of the note
    TeammateResponse:
      type: object
      description: A teammate is a user in Front.
      required:
      - _links
      - id
      - email
      - username
      - first_name
      - last_name
      - license_type
      - is_admin
      - is_available
      - is_blocked
      - type
      - custom_fields
      properties:
        _links:
          type: object
          properties:
            self:
              type: string
              description: Link to resource
              example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a
            related:
              type: object
              properties:
                inboxes:
                  type: string
                  description: Link to teammate's inboxes
                  example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a/inboxes
                conversations:
                  type: string
                  description: Link to teammate's conversations
                  example: https://yourCompany.api.frontapp.com/teammates/tea_6r55a/conversations
                botSource:
                  type: string
                  description: Link to the source resource of the bot (e.g. rule)
                  example: https://yourCompany.api.frontapp.com/rules/rul_6r55a
        id:
          type: string
          description: Unique identifier of the teammate
          example: tea_6r55a
        email:
          type: string
          description: Email address of the teammate
          example: michael.scott@dundermifflin.com
        username:
          type: string
          description: Username of the teammate (used for "@" mentions)
          example: PrisonMike
        first_name:
          type: string
          description: First name of the teammate
          example: Michael
        last_name:
          type: string
          description: Last name of the teammate
          example: Scott
        is_admin:
          type: boolean
          description: Whether or not the teammate is an admin in your company
          example: true
        is_available:
          type: boolean
          description: Whether or not the teammate is available
          example: false
        is_blocked:
          type: boolean
          description: Whether or not the teammate account has been blocked
          example: false
        type:
          type: string
          description: "Type of the teammate, normal teammates are denoted as \"user\", while visitors are denoted as \"visitor\".\nBot users are denoted by their parent resource type.\nThe following bot types are available:\n  * rule: acting on behalf of a Rule, author of comments and drafts\n  * macro: acting on behalf of a Macro, author of comments and drafts\n  * API: acting on behalf of OAuth clients\n  * integration: acting on behalf of an Integration\n  * CSAT: used for authoring CSAT response comments\n"
          enum:
          - user
          - visitor
          - rule
          - macro
          - API
          - integration
          - CSAT
        custom_fields:
          description: Custom fields for this teammate
          $ref: '#/components/schemas/CustomFieldParameter'
  securitySchemes:
    http:
      type: http
      scheme: bearer
      bearerFormat: JWT
x-api-id: front
x-explorer-enabled: false
x-proxy-enabled: true
x-samples-enabled: true