freshworks Assets API

Manage IT assets including hardware, software, and configurations.

Operations 5

GET /assets List all assets #
POST /assets Create an asset #
GET /assets/{asset_id} View an asset #
PUT /assets/{asset_id} Update an asset #
DELETE /assets/{asset_id} Delete an asset #

Work with this as data

Every API here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for apis

7 MCP tools reach this
  • find_apisBrowse and filter every API in the catalog.
  • get_api_artifactsOne API's artifacts, grouped by type.
  • get_openapiThe primary OpenAPI for this API.
  • find_similar_apisAPIs that look like this one.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This API
curl "https://apis.io/api/v1/apis/freshworks-assets-api"
All apis
curl "https://apis.io/api/v1/apis?limit=25"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

A second provider on the same verified email joins the account you already have.

OpenAPI Specification

freshworks-assets-api-openapi.yml Raw ↑
openapi: 3.2.0
info:
  title: Freshworks Freshservice Assets API
  description: The Freshservice API v2 is a RESTful API for managing IT service desk operations programmatically. It provides endpoints for tickets, problems, changes, releases, assets, requesters, agents, and other ITSM resources. The API supports Cross-Origin Resource Sharing (CORS) for web-based applications, uses API key authentication via Base64-encoded authorization headers, and allows organizations to automate IT service management workflows and integrate Freshservice with other enterprise tools.
  version: '2.0'
  contact:
    name: Freshworks Support
    url: https://support.freshservice.com/
  termsOfService: https://www.freshworks.com/terms/
servers:
- url: https://{domain}.freshservice.com/api/v2
  description: Freshservice Production Server
  variables:
    domain:
      default: yourdomain
      description: Your Freshservice subdomain
security:
- basicAuth: []
tags:
- name: Assets
  description: Manage IT assets including hardware, software, and configurations.
paths:
  /assets:
    get:
      operationId: listAssets
      summary: List all assets
      description: Retrieves a paginated list of all IT assets tracked in the service desk including hardware, software, and other resources.
      tags:
      - Assets
      parameters:
      - $ref: '#/components/parameters/PageParam'
      - $ref: '#/components/parameters/PerPageParam'
      responses:
        '200':
          description: Success
          content:
            application/json:
              schema:
                type: object
                properties:
                  assets:
                    type: array
                    items:
                      $ref: '#/components/schemas/Asset'
        '401':
          $ref: '#/components/responses/Unauthorized'
    post:
      operationId: createAsset
      summary: Create an asset
      description: Creates a new IT asset record in the service desk.
      tags:
      - Assets
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AssetCreate'
      responses:
        '201':
          description: Asset created successfully
          content:
            application/json:
              schema:
                type: object
                properties:
                  asset:
                    $ref: '#/components/schemas/Asset'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
  /assets/{asset_id}:
    get:
      operationId: getAsset
      summary: View an asset
      description: Retrieves the details of a specific IT asset by its display ID.
      tags:
      - Assets
      parameters:
      - $ref: '#/components/parameters/AssetIdParam'
      responses:
        '200':
          description: Success
          content:
            application/json:
              schema:
                type: object
                properties:
                  asset:
                    $ref: '#/components/schemas/Asset'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    put:
      operationId: updateAsset
      summary: Update an asset
      description: Updates the properties of an existing IT asset.
      tags:
      - Assets
      parameters:
      - $ref: '#/components/parameters/AssetIdParam'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/AssetCreate'
      responses:
        '200':
          description: Asset updated successfully
          content:
            application/json:
              schema:
                type: object
                properties:
                  asset:
                    $ref: '#/components/schemas/Asset'
        '400':
          $ref: '#/components/responses/BadRequest'
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
    delete:
      operationId: deleteAsset
      summary: Delete an asset
      description: Permanently deletes an IT asset from the service desk.
      tags:
      - Assets
      parameters:
      - $ref: '#/components/parameters/AssetIdParam'
      responses:
        '204':
          description: Asset deleted successfully
        '401':
          $ref: '#/components/responses/Unauthorized'
        '404':
          $ref: '#/components/responses/NotFound'
components:
  responses:
    BadRequest:
      description: The request body or parameters are invalid.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    NotFound:
      description: The requested resource was not found.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
    Unauthorized:
      description: Authentication credentials are missing or invalid.
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
  schemas:
    Error:
      type: object
      properties:
        description:
          type: string
          description: Human-readable error message.
        errors:
          type: array
          description: List of specific validation errors.
          items:
            type: object
            properties:
              field:
                type: string
                description: Field that caused the error.
              message:
                type: string
                description: Error message.
              code:
                type: string
                description: Error code.
    Asset:
      type: object
      properties:
        id:
          type: integer
          description: Unique ID of the asset.
        display_id:
          type: integer
          description: Display ID of the asset.
        name:
          type: string
          description: Name of the asset.
        description:
          type: string
          description: Description of the asset.
        asset_type_id:
          type: integer
          description: ID of the asset type.
        asset_tag:
          type: string
          description: Asset tag identifier.
        impact:
          type: string
          description: Impact level of the asset.
        usage_type:
          type: string
          description: Usage type (permanent, loaner).
        user_id:
          type: integer
          description: ID of the user assigned to the asset.
        department_id:
          type: integer
          description: ID of the department.
        location_id:
          type: integer
          description: ID of the location.
        agent_id:
          type: integer
          description: ID of the managing agent.
        assigned_on:
          type: string
          format: date-time
          description: Date when the asset was assigned.
        created_at:
          type: string
          format: date-time
          description: Timestamp when created.
        updated_at:
          type: string
          format: date-time
          description: Timestamp when last updated.
    AssetCreate:
      type: object
      required:
      - name
      - asset_type_id
      properties:
        name:
          type: string
          description: Name of the asset.
        description:
          type: string
          description: Description.
        asset_type_id:
          type: integer
          description: ID of the asset type.
        asset_tag:
          type: string
          description: Asset tag identifier.
        impact:
          type: string
          description: Impact level.
        usage_type:
          type: string
          description: Usage type.
        user_id:
          type: integer
          description: ID of the user to assign.
        department_id:
          type: integer
          description: ID of the department.
        location_id:
          type: integer
          description: ID of the location.
        agent_id:
          type: integer
          description: ID of the managing agent.
  parameters:
    PageParam:
      name: page
      in: query
      description: Page number for pagination.
      schema:
        type: integer
        minimum: 1
        default: 1
    PerPageParam:
      name: per_page
      in: query
      description: Number of results per page (max 100).
      schema:
        type: integer
        minimum: 1
        maximum: 100
        default: 30
    AssetIdParam:
      name: asset_id
      in: path
      required: true
      description: The display ID of the asset.
      schema:
        type: integer
  securitySchemes:
    basicAuth:
      type: http
      scheme: basic
      description: Use your API key as the username and X as the password. The API key can be found in your Freshservice profile settings.
externalDocs:
  description: Freshservice API Documentation
  url: https://api.freshservice.com/