Freshchat

Freshchat CSAT API

The CSAT API from Freshchat — 1 operation(s) for csat.

Documentation GitHub OpenAPI

Business capability

Customer Feedback Management BC-430.50

Operations 1

POST /csat/{conversation_id} Create csat rating #

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OpenAPI Specification

openapi: 3.2.0
info:
  title: Freshchat REST CSAT API
  version: v2
  description: 'Best-effort OpenAPI 3.1 description of the Freshchat REST API v2 for managing

    agents, users, conversations, messages, channels, groups, and roles.

    Generated from public documentation; not an official spec.'
  contact:
    name: Freshchat Developer Portal
    url: https://developers.freshchat.com/api/
servers:
- url: https://{account}.freshchat.com/v2
  description: Account-scoped base URL
  variables:
    account:
      default: api
      description: Account subdomain
security:
- bearerAuth: []
tags:
- name: CSAT
paths:
  /csat/{conversation_id}:
    parameters:
    - $ref: '#/components/parameters/ConversationId'
    post:
      tags:
      - CSAT
      operationId: createCsatRating
      requestBody:
        required: true
        content:
          application/json:
            schema:
              $ref: '#/components/schemas/Object'
      responses:
        '201':
          $ref: '#/components/responses/Ok'
      summary: Create csat rating
      x-summary-source: derived
components:
  schemas:
    Object:
      type: object
      additionalProperties: true
  parameters:
    ConversationId:
      in: path
      name: conversation_id
      required: true
      schema:
        type: string
  responses:
    Ok:
      description: Successful response
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Object'
  securitySchemes:
    bearerAuth:
      type: http
      scheme: bearer
      description: Bearer API token generated in the Freshchat admin console.