Entergram Events API

openapi: 3.2.0
info:
  contact:
    email: hello@entergram.com
    name: Entergram
  description: Secure, workspace-scoped API for Entergram PRO. Use API keys created in Settings > Developers to access workspace metadata, accounts, contacts, groups, chats, custom fields, and tickets through a stable, documented contract.
  title: Entergram Public Events API
  version: v1
security:
- ApiKeyAuth: []
tags:
- description: Metadata-only, cursor-based workspace event stream for resumable integrations.
  name: Events
paths:
  /v1/events:
    get:
      description: 'Returns metadata-only message events ordered by a monotonic cursor. Use `after` to resume without per-chat message calls. Required scope: `events.read`.'
      operationId: list-events
      parameters:
      - description: Return events with a cursor greater than this value.
        explode: false
        in: query
        name: after
        schema:
          default: 0
          description: Return events with a cursor greater than this value.
          format: int64
          minimum: 0
          type: integer
      - explode: false
        in: query
        name: limit
        schema:
          default: 100
          format: int64
          maximum: 500
          minimum: 1
          type: integer
      - explode: false
        in: query
        name: direction
        schema:
          default: all
          enum:
          - all
          - incoming
          - outgoing
          - unknown
          type: string
      - description: Optional RFC3339 lower bound on event occurrence time.
        explode: false
        in: query
        name: updated_since
        schema:
          description: Optional RFC3339 lower bound on event occurrence time.
          type: string
      responses:
        '200':
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ListEventsOutputBody'
          description: OK
        default:
          content:
            application/problem+json:
              schema:
                $ref: '#/components/schemas/ErrorModel'
          description: Error
      summary: List resumable workspace events
      tags:
      - Events
      x-required-scopes:
      - events.read
components:
  schemas:
    ErrorDetail:
      additionalProperties: false
      properties:
        location:
          description: Where the error occurred, e.g. 'body.items[3].tags' or 'path.thing-id'
          type: string
        message:
          description: Error message text
          type: string
        value:
          description: The value at the given location
      type: object
    ListEventsOutputBody:
      additionalProperties: false
      properties:
        data:
          $ref: '#/components/schemas/EventListResult'
      required:
      - data
      type: object
    EventListResult:
      additionalProperties: false
      properties:
        hasMore:
          type: boolean
        items:
          items:
            $ref: '#/components/schemas/MessageEvent'
          type:
          - array
          - 'null'
        nextCursor:
          format: int64
          type: integer
      required:
      - items
      - nextCursor
      - hasMore
      type: object
    MessageEvent:
      additionalProperties: false
      properties:
        chatId:
          type: string
        chatTitle:
          type:
          - string
          - 'null'
        connectedAccountId:
          type: string
        createdAt:
          format: date-time
          type: string
        cursor:
          description: Monotonic workspace event cursor used for resumable reads.
          examples:
          - 9182
          format: int64
          type: integer
        direction:
          enum:
          - incoming
          - outgoing
          - unknown
          type: string
        id:
          description: Stable event identifier.
          examples:
          - evt_4c08781ca4c14010a8d0cc942c99407e
          type: string
        isOut:
          description: Convenience direction flag; null when direction is unknown.
          type:
          - boolean
          - 'null'
        messageId:
          type: string
        occurredAt:
          format: date-time
          type: string
        senderId:
          type:
          - string
          - 'null'
        senderName:
          type:
          - string
          - 'null'
        type:
          description: Event type.
          examples:
          - message.created
          type: string
        workspaceId:
          type: string
      required:
      - cursor
      - id
      - type
      - workspaceId
      - connectedAccountId
      - chatId
      - messageId
      - occurredAt
      - direction
      - isOut
      - senderId
      - senderName
      - chatTitle
      - createdAt
      type: object
    ErrorModel:
      additionalProperties: false
      properties:
        detail:
          description: A human-readable explanation specific to this occurrence of the problem.
          examples:
          - Property foo is required but is missing.
          type: string
        errors:
          description: Optional list of individual error details
          items:
            $ref: '#/components/schemas/ErrorDetail'
          type:
          - array
          - 'null'
        instance:
          description: A URI reference that identifies the specific occurrence of the problem.
          examples:
          - https://example.com/error-log/abc123
          format: uri
          type: string
        status:
          description: HTTP status code
          examples:
          - 400
          format: int64
          type: integer
        title:
          description: A short, human-readable summary of the problem type. This value should not change between occurrences of the error.
          examples:
          - Bad Request
          type: string
        type:
          default: about:blank
          description: A URI reference to human-readable documentation for the error.
          examples:
          - https://example.com/errors/example
          format: uri
          type: string
      type: object
  securitySchemes:
    ApiKeyAuth:
      description: Workspace-scoped PRO API key created in Entergram Settings > Developers.
      in: header
      name: X-API-Key
      type: apiKey
x-entergram-scopes:
- workspace.read
- members.read
- accounts.read
- contacts.read
- chats.read
- chats.write
- messages.read
- messages.write
- custom_fields.read
- custom_fields.write
- tickets.read
- tickets.write
- events.read
- webhooks.read
- webhooks.write