Decisiv Sublet Associations API

openapi: 3.2.0
info:
  version: 0.48.24
  termsOfService: https://www.decisiv.com/terms-of-use
  contact:
    name: Decisiv Support
    email: support@decisiv.com
    url: https://www.decisiv.com
  title: Service Management Sublet Associations API
  description: The **Decisiv SRM Gateway** `Service Management` module provides the API functionality for managing an asset's case lifecycle from a Service Providers perspective.
  license:
    name: Proprietary
    identifier: proprietary
    url: https://www.decisiv.com/terms-of-use/
servers:
- url: https://srm-api.staging.decisivapps.com
- url: https://srm-api.decisivapps.com
security:
- OAuth2AuthorizationCode: []
  AccessToken: []
- OAuth2Password: []
  AccessToken: []
tags:
- name: Sublet Associations
paths:
  /service_management/{srm_account_id}/v1/sublet_associations:
    get:
      summary: Retrieves a list of sublet associations
      tags:
      - Sublet Associations
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      - name: include
        in: query
        required: false
        schema:
          type: array
          items:
            type: string
            enum:
            - sublet_case
            - parent_case
        description: The relationships to be included.
      - name: page[number]
        in: query
        required: false
        schema:
          type: integer
          default: 1
          minimum: 1
        description: Sets the desired `page` when encountering larger result sets
      - name: page[size]
        in: query
        required: false
        schema:
          type: integer
          default: 25
          minimum: 1
        description: Sets the desired maximum number of results per page
      responses:
        '200':
          description: The request has succeeded. It may or may not return a single resource of collection of resources.
          content:
            application/vnd.api+json:
              example:
                data:
                - id: e45cf094-4141-4ab0-b2a5-90271aaa137d
                  type: sublet_associations
                  attributes:
                    reason: Text description of the reason for the association
                  relationships:
                    parent_case:
                      data:
                        type: cases
                        id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                    sublet_case:
                      data:
                        type: sublet_cases
                        id: dc8b7b66-288c-4072-9e31-3df871d5e561
              schema:
                $ref: '#/components/schemas/sublet_associations'
        '400':
          description: This response may occur when an invalid request has been provided to the server.  The request may be corrected by the consumer and resubmitted.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Filter not allowed
                  detail: '''{{filter_name}}'' is not allowed. Valid filters: {{filters_list}}'
                  code: decisiv:filters:001
                  status: '400'
                  source:
                    parameter: filter[filter_name]
              schema:
                $ref: '#/components/schemas/errors_response'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
    post:
      summary: Create a sublet association for two cases
      tags:
      - Sublet Associations
      parameters:
      - name: srm_account_id
        in: path
        description: The account ID for SRM
        required: true
        schema:
          type: string
      responses:
        '201':
          description: Creates a Case for the specified Sublet Association
          content:
            application/vnd.api+json:
              example:
                data:
                  id: e45cf094-4141-4ab0-b2a5-90271aaa137d
                  type: sublet_associations
                  attributes:
                    reason: Text description of the reason for the association
                  relationships:
                    parent_case:
                      data:
                        type: cases
                        id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                    sublet_case:
                      data:
                        type: sublet_cases
                        id: dc8b7b66-288c-4072-9e31-3df871d5e561
              schema:
                $ref: '#/components/schemas/sublet_association'
        '400':
          description: Empty body error / Invalid type in relationships error
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/errors_response'
              examples:
                Empty body error:
                  value:
                    errors:
                    - status: '400'
                      code: decisiv:request_schema:001
                      title: Request must be validated against exactly one of the documented schemas
                      detail: Occurs when an invalid schema is provided
                Invalid type in relationships error:
                  value:
                    errors:
                    - status: '400'
                      title: Invalid JSON:API Resource specified in request
                      detail: '''{{invalid_resource}}'' is an invalid resource'
                      code: '''wrong-type'' is an invalid resource'
                      source:
                        pointer: /data/relationships/parent_case|sublet_case/type
        '401':
          description: This response may occur when an invalid request has been provided to the server.  The request may be corrected by the consumer and resubmitted.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '412':
          description: Association not allowed
          content:
            application/vnd.api+json:
              example:
                errors:
                - status: '412'
                  code: decisiv:sublet_associations:007
                  title: Ineligible Account
                  detail: Service Provider account does not participate in any configured Sublet Association Program
              schema:
                $ref: '#/components/schemas/errors_response'
        '422':
          description: Invalid relationship uuid format error / Parent case not found for the requested Account error / Sublet case not found or not owned by service provider error / Case closed error / Sublet case older than 30 days error / Cases with different asset associated error / Same case error / Cases already associated
          content:
            application/vnd.api+json:
              schema:
                $ref: '#/components/schemas/errors_response'
              examples:
                Invalid relationship uuid format error:
                  value:
                    errors:
                    - status: '422'
                      code: decisiv:relationships:001
                      title: Invalid ID format requested
                      detail: Provided ID in relationships must be a valid UUID format
                      source:
                        pointer: /data/relationships/parent_case|sublet_case/data/id
                Parent case not found for the requested Account error:
                  value:
                    errors:
                    - status: '422'
                      code: decisiv:sublet_associations:008
                      title: Parent Case Not Found
                      detail: Parent Case not found for the requested Account
                      source:
                        pointer: /data/relationships/parent_case/data/id
                Case closed error:
                  value:
                    errors:
                    - status: '422'
                      title: Closed case not eligible
                      detail: Cases in the closed state cannot be modified
                      code: decisiv:sublet_associations:001
                      source:
                        pointer: /data/relationships/'parent_case|sublet_case'/id
                Sublet case older than 30 days error:
                  value:
                    errors:
                    - status: '422'
                      title: Invalid Action Request
                      detail: Case should have been created in the last 30 days
                      code: decisiv:sublet_associations:002
                      source:
                        pointer: /data/relationships/sublet_case/id
                Sublet case not found or not owned by service provider error:
                  value:
                    errors:
                    - status: '422'
                      title: Sublet Case Not Found
                      detail: The identified sublet case can not be found
                      code: decisiv:sublet_requests:006
                      source:
                        pointer: /data/relationships/sublet_case/data/id
                Cases with different asset associated error:
                  value:
                    errors:
                    - status: '422'
                      title: Invalid Action Request
                      detail: Cases must be associated with the same asset
                      code: decisiv:sublet_associations:004
                      source:
                        pointer: /data/relationships/sublet_case/id
                Same case error:
                  value:
                    errors:
                    - status: '422'
                      title: Invalid Action Request
                      detail: Case cannot be associated with itself
                      code: decisiv:sublet_associations:005
                      source:
                        pointer: /data/relationships
                Cases already associated:
                  value:
                    errors:
                    - status: '422'
                      title: Invalid Action Request
                      detail: Parent case and sublet case have already been associated
                      code: decisiv:sublet_associations:006
                      source:
                        pointer: /data/relationships
        '428':
          description: This response represents requests to a module or endpoint which can not immediately be accessed due to the Account permissions and subscriptions in the Decisiv Platform.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Precondition Required
                  detail: Precondition Required
                  code: '428'
                  status: '428'
              schema:
                $ref: '#/components/schemas/errors_response'
        '429':
          description: This response will often be associated as a result of an over abundance of calls by a specific Application, Account, or IP Address resulting in a required cool off period.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '429'
                  detail: The maximum number of requests for this application has been far exceeded with the given credentials.
                  status: '429'
                  title: Too Many Requests
              schema:
                $ref: '#/components/schemas/errors_response'
      requestBody:
        content:
          application/vnd.api+json:
            schema:
              $ref: '#/components/schemas/create_sublet_association'
            examples:
              Sublet Association:
                value:
                  data:
                    type: sublet_associations
                    attributes:
                      reason: Text description of the reason for the association
                    relationships:
                      parent_case:
                        data:
                          type: cases
                          id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                      sublet_case:
                        data:
                          type: in_network_cases
                          id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
  /service_management/{srm_account_id}/v1/sublet_associations/{id}:
    get:
      summary: List details on a specific sublet associations
      tags:
      - Sublet Associations
      parameters:
      - name: srm_account_id
        in: path
        required: true
        schema:
          type: string
      - name: id
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Show details for sublet association
          content:
            application/vnd.api+json:
              example:
                data:
                  id: e45cf094-4141-4ab0-b2a5-90271aaa137d
                  type: sublet_associations
                  attributes:
                    reason: Text description of the reason for the association
                  relationships:
                    parent_case:
                      data:
                        type: cases
                        id: 487136d2-c4d6-424c-b018-f1ed8a740c6a
                    sublet_case:
                      data:
                        type: sublet_cases
                        id: dc8b7b66-288c-4072-9e31-3df871d5e561
              schema:
                $ref: '#/components/schemas/sublet_association'
        '400':
          description: This response may occur when an invalid request has been provided to the server.  The request may be corrected by the consumer and resubmitted.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Filter not allowed
                  detail: '''{{filter_name}}'' is not allowed. Valid filters: {{filters_list}}'
                  code: decisiv:filters:001
                  status: '400'
                  source:
                    parameter: filter[filter_name]
              schema:
                $ref: '#/components/schemas/errors_response'
        '401':
          description: This response may occur when the access token provided within the Authorization token has expired.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Access unauthorized
                  detail: Access unauthorized
                  code: decisiv::access_token:001
                  status: '401'
              schema:
                $ref: '#/components/schemas/errors_response'
        '403':
          description: This response may occur when the authenticated user embedded within the Authorization header does not have access to the requested resource.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Forbidden
                  detail: User does not have permission to perform this action on the requested resource(s)
                  code: decisiv:access:001
                  status: '403'
              schema:
                $ref: '#/components/schemas/errors_response'
        '404':
          description: This response may occur when the requested resource is not found.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Record not found
                  detail: The requested record or one of its relationships could not be found
                  code: '404'
                  status: '404'
              schema:
                $ref: '#/components/schemas/errors_response'
        '424':
          description: This response may occur when there is an unresolved data dependency or configuration required inside of the Decisiv Platform preventing access to the requested action.
          content:
            application/vnd.api+json:
              example:
                errors:
                - title: Failed Dependency
                  detail: Failed Dependency
                  code: '424'
                  status: '424'
              schema:
                $ref: '#/components/schemas/errors_response'
        '504':
          description: This response may occur when there is an unexpected system timeout.
          content:
            application/vnd.api+json:
              example:
                errors:
                - code: '504'
                  detail: Gateway timeout error
                  status: '504'
                  title: Gateway timeout error
              schema:
                $ref: '#/components/schemas/errors_response'
components:
  schemas:
    sublet_association:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              format: uuid
            type:
              type: string
              enum:
              - sublet_associations
            attributes:
              type: object
              properties:
                reason:
                  type: string
                  description: Reason for create the association
                  examples:
                  - Text description of the reason for the association
            relationships:
              type: object
              properties:
                parent_case:
                  $ref: '#/components/schemas/relationship_object'
                sublet_case:
                  $ref: '#/components/schemas/relationship_object'
              required:
              - sublet_case
              - parent_case
          required:
          - attributes
          - relationships
          - type
          - id
    sublet_case:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              format: uuid
            type:
              type: string
              enum:
              - sublet_cases
            attributes:
              type: object
              properties:
                complaint:
                  type: string
                  description: Initially reported information from driver or other customer entity
                  maxLength: 6000
                po_number:
                  type: string
                  description: Purchase Order number
                  maxLength: 40
                auth_number:
                  type: string
                  description: Authorization number
                  maxLength: 40
                ro_number:
                  type: string
                  description: The Repair Order number
                  maxLength: 40
                cause:
                  type: string
                  description: Documentation of the technical failure assessed by the Service Location
                reference_number:
                  type: integer
                  description: Integer representation of the sublet request ID inside of the User Interface
                correction:
                  type: string
                  description: Summary of the actual work accomplished to address the reported issue
                repair_status:
                  type: string
                  description: Status of the repair
                  example: Hold (auth)
                pricing:
                  type: object
                  description: Total price
                  properties:
                    parts_total:
                      type: string
                      format: decimal
                      description: Total price for operation parts
                    labor_total:
                      type: string
                      format: decimal
                      description: Total price for operation labor
                    taxes_total:
                      type: string
                      format: decimal
                      description: Total price for operation taxes
                    total:
                      type: string
                      format: decimal
                      description: Total price
                invoice:
                  type: object
                  description: Invoice details
                  properties:
                    total:
                      type: number
                      description: Total amount for the invoice
                      example: 432.5
                    number:
                      type: string
                      description: Number of the invoice
                      example: TR3847
                    invoice_date:
                      type: string
                      format: date
                      description: Date of the invoice in `ISO 8601` format
                      example: '2025-04-10T13:30:41Z'
                event_timestamps:
                  type: object
                  description: All the timestamps related to the sublet request
                  properties:
                    actual_time_to_repair:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the time spent to repair the asset'
                      example: '2025-04-10T13:10:41Z'
                    closed_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the SubletCase was marked as completed and closed'
                      example: '2025-04-10T13:30:41Z'
                    estimated_time_to_repair:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the time estimated to repair the asset'
                      example: '2025-04-10T13:15:41Z'
                    started_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the SubletCase started'
                      example: '2025-04-10T12:00:41Z'
                created_at:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating when the attachment was created'
                  example: 2025-04-10 12:30:41 UTC
                updated_at:
                  type: string
                  format: date-time
                  description: '`ISO 8601` timestamp indicating when the attachment was updated'
                  example: 2025-04-10 13:21:41 UTC
            relationships:
              type: object
              properties:
                parent_case:
                  $ref: '#/components/schemas/relationship_object'
                service_provider:
                  $ref: '#/components/schemas/relationship_object'
          required:
          - attributes
          - type
          - id
    error_response:
      type: object
      properties:
        status:
          type: string
        title:
          type: string
        detail:
          type:
          - string
          - 'null'
        code:
          type:
          - string
          - 'null'
        source:
          type: object
          properties:
            parameter:
              type:
              - string
              - 'null'
            pointer:
              type:
              - string
              - 'null'
        links:
          type: object
          description: Links related to this error (e.g. documentation reference).
          additionalProperties:
            type: string
            format: uri
      required:
      - status
      - title
    create_sublet_association:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            type:
              type: string
              enum:
              - sublet_associations
            attributes:
              type: object
              properties:
                reason:
                  type: string
                  description: Reason for create the association
                  examples:
                  - Text description of the reason for the association
            relationships:
              type: object
              properties:
                parent_case:
                  $ref: '#/components/schemas/relationship_object'
                sublet_case:
                  $ref: '#/components/schemas/relationship_object'
              required:
              - parent_case
              - sublet_case
          required:
          - type
          - attributes
          - relationships
    parent_case:
      type: object
      required:
      - data
      properties:
        data:
          type: object
          properties:
            id:
              type: string
              format: uuid
            type:
              type: string
              enum:
              - cases
            attributes:
              type: object
              properties:
                complaint:
                  type: string
                  description: Initially reported information from driver or other customer entity
                  example: Broken truck
                po_number:
                  type: string
                  description: The Purchase Order number
                  example: '1234'
                auth_number:
                  type: string
                  description: The Authorization number
                  example: '1234'
                ro_number:
                  type: string
                  description: The Repair Order number
                  example: '1234'
                reference_number:
                  type: number
                  description: Integer representation of the Case ID inside of the User Interface
                closed:
                  type: boolean
                  description: Indicates whether the case has been closed.
                repair_status:
                  type: string
                  description: Status of the repair
                  example: Hold (auth)
                status:
                  type: string
                  description: Status of the case
                  example: Pick-up
                invoice:
                  type: object
                  description: The invoice information for the case
                  properties:
                    total:
                      type: number
                      description: The total amount of the invoice
                    number:
                      type: number
                      description: The invoice number
                    invoice_date:
                      type: string
                      description: The date of the invoice
                      example: '2022-04-14T05:23:45Z'
                event_timestamps:
                  type: object
                  description: All the timestamps related to the case
                  properties:
                    started_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Case was first opened'
                      example: '2022-04-14T05:23:45Z'
                    requested_completion_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the completion time of the case'
                      example: '2022-04-14T05:23:45Z'
                    requested_appointment_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the appointment time'
                      example: '2022-04-14T05:23:45Z'
                    actual_time_to_repair:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the time spent to repair the asset'
                      example: '2022-04-14T05:23:45Z'
                    estimated_time_to_repair:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the time estimated to repair the asset'
                      example: '2022-04-14T05:23:45Z'
                    followup_time:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating the next check-in point between Customer / Provider'
                      example: '2022-04-14T05:23:45Z'
                    asset_arrived:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Asset arrived'
                      example: '2022-04-14T05:23:45Z'
                    asset_checked_in:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the check-in was performed'
                      example: '2022-04-14T05:23:45Z'
                    closed_at:
                      type: string
                      format: date-time
                      description: '`ISO 8601` timestamp indicating when the Case was marked as completed and closed'
                      example: '2022-04-14T05:23:45Z'
                    asset_uptime:
                      type: string
                      for

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