CyberSmart Ticketing API

Partner-facing REST API that provides full access to certifications and desktop security controls, allowing MSP partners to automate security workflows, integrate with other systems, and sync device security and compliance data. Authenticated with OAuth2 credentials issued at the partner level (one credential set covers all managed organisations). Available to all CyberSmart Partners regardless of tier; not currently available to direct customers.

API entry from apis.yml

apis.yml Raw ↑
name: CyberSmart Ticketing API
description: Partner-facing REST API that provides full access to certifications and desktop security
  controls, allowing MSP partners to automate security workflows, integrate with other systems, and sync
  device security and compliance data. Authenticated with OAuth2 credentials issued at the partner level
  (one credential set covers all managed organisations). Available to all CyberSmart Partners regardless
  of tier; not currently available to direct customers.
humanURL: https://cybersmart.co.uk/2025/02/new-feature-cybersmart-ticketing-api/
tags:
- Ticketing
- Certification
- Compliance
- Security
properties:
- type: Documentation
  url: https://support.cybersmart.co.uk/knowledgebase/s/article/Ticketing-API-Explained
- type: Authentication
  url: authentication/cybersmart-authentication.yml