Cashfree Payments Disputes API
Collection of APIs to handle disputes.
Collection of APIs to handle disputes.
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openapi: 3.2.0
info:
version: '2025-01-01'
title: Cashfree Payment Gateway APIs Authorize Disputes API
license:
name: Apache 2.0
url: https://www.apache.org/licenses/LICENSE-2.0.html
contact:
email: developers@cashfree.com
name: API Support
url: https://discord.com/invite/QdZkNSxXsB
description: Cashfree's Payment Gateway APIs provide developers with a streamlined pathway to integrate advanced payment processing capabilities into their applications, platforms and websites.
servers:
- url: https://sandbox.cashfree.com/pg
description: Sandbox server
- url: https://api.cashfree.com/pg
description: Production server
tags:
- name: Disputes
description: Collection of APIs to handle disputes.
paths:
/orders/{order_id}/disputes:
get:
tags:
- Disputes
x-mcp:
enabled: true
summary: Get Disputes by Order Id
operationId: PGFetchOrderDisputes
description: Use this API to get all Dispute details by specifying the Order ID.
security:
- XClientID: []
XClientSecret: []
- XClientID: []
XPartnerAPIKey: []
- XClientID: []
XClientSignatureHeader: []
- XPartnerMerchantID: []
XPartnerAPIKey: []
parameters:
- $ref: '#/components/parameters/apiVersionHeader'
- $ref: '#/components/parameters/xRequestIDHeader'
- $ref: '#/components/parameters/xIdempotencyKeyHeader'
- in: path
name: order_id
required: true
schema:
type: string
description: Order or the invoice ID for which you want to view the disputes details.
responses:
'200':
description: OK
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/DisputesEntity'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
'400':
$ref: '#/components/responses/Response400'
'401':
$ref: '#/components/responses/Response401'
'404':
$ref: '#/components/responses/Response404'
'409':
$ref: '#/components/responses/Response409'
'422':
$ref: '#/components/responses/Response422'
'429':
$ref: '#/components/responses/Response429'
'500':
$ref: '#/components/responses/Response500'
/payments/{cf_payment_id}/disputes:
get:
tags:
- Disputes
summary: Get Disputes by Payment ID
x-mcp:
enabled: true
operationId: PGFetchPaymentDisputes
description: Use this API to get all Dispute details by specifying the Payment ID.
security:
- XClientID: []
XClientSecret: []
- XClientID: []
XPartnerAPIKey: []
- XClientID: []
XClientSignatureHeader: []
- XPartnerMerchantID: []
XPartnerAPIKey: []
parameters:
- $ref: '#/components/parameters/apiVersionHeader'
- $ref: '#/components/parameters/xRequestIDHeader'
- $ref: '#/components/parameters/xIdempotencyKeyHeader'
- in: path
name: cf_payment_id
required: true
schema:
type: integer
description: Cashfree Payment ID to view the payment details of an order.
responses:
'200':
description: OK
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/DisputesEntity'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
'400':
$ref: '#/components/responses/Response400'
'401':
$ref: '#/components/responses/Response401'
'404':
$ref: '#/components/responses/Response404'
'409':
$ref: '#/components/responses/Response409'
'422':
$ref: '#/components/responses/Response422'
'429':
$ref: '#/components/responses/Response429'
'500':
$ref: '#/components/responses/Response500'
/disputes/{dispute_id}:
get:
tags:
- Disputes
summary: Get Disputes by Dispute ID
x-mcp:
enabled: true
operationId: PGFetchDisputeByID
description: Use this API to get Dispute details by specifying the Dispute ID.
security:
- XClientID: []
XClientSecret: []
- XClientID: []
XPartnerAPIKey: []
- XClientID: []
XClientSignatureHeader: []
- XPartnerMerchantID: []
XPartnerAPIKey: []
parameters:
- $ref: '#/components/parameters/apiVersionHeader'
- $ref: '#/components/parameters/xRequestIDHeader'
- $ref: '#/components/parameters/xIdempotencyKeyHeader'
- in: path
name: dispute_id
required: true
schema:
type: integer
description: Cashfree dispute ID to view the dispute details of an order.
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/DisputesEntity'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
'400':
$ref: '#/components/responses/Response400'
'401':
$ref: '#/components/responses/Response401'
'404':
$ref: '#/components/responses/Response404'
'409':
$ref: '#/components/responses/Response409'
'422':
$ref: '#/components/responses/Response422'
'429':
$ref: '#/components/responses/Response429'
'500':
$ref: '#/components/responses/Response500'
/disputes/{dispute_id}/accept:
put:
tags:
- Disputes
summary: Accept Dispute by Dispute ID
x-mcp:
enabled: true
operationId: PGAcceptDisputeByID
description: Use this API to get accept the Dispute by specifying the Dispute ID.
security:
- XClientID: []
XClientSecret: []
- XClientID: []
XPartnerAPIKey: []
- XClientID: []
XClientSignatureHeader: []
- XPartnerMerchantID: []
XPartnerAPIKey: []
parameters:
- $ref: '#/components/parameters/apiVersionHeader'
- $ref: '#/components/parameters/xRequestIDHeader'
- $ref: '#/components/parameters/xIdempotencyKeyHeader'
- in: path
name: dispute_id
required: true
schema:
type: integer
description: Cashfree dispute ID to view the dispute details of an order.
responses:
'200':
description: OK
content:
application/json:
schema:
$ref: '#/components/schemas/DisputesEntityMerchantAccepted'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
'400':
$ref: '#/components/responses/Response400'
'401':
$ref: '#/components/responses/Response401'
'404':
$ref: '#/components/responses/Response404'
'409':
$ref: '#/components/responses/Response409'
'422':
$ref: '#/components/responses/Response422'
'429':
$ref: '#/components/responses/Response429'
'500':
$ref: '#/components/responses/Response500'
/disputes/{dispute_id}/documents:
post:
tags:
- Disputes
summary: Submit Evidence to contest the Dispute by Dispute ID
x-mcp:
enabled: true
operationId: PGUploadDisputesDocuments
description: Use this API to Submit the Evidences to contest the Dispute by specifying the Dispute ID.
security:
- XClientID: []
XClientSecret: []
- XClientID: []
XPartnerAPIKey: []
- XClientID: []
XClientSignatureHeader: []
- XPartnerMerchantID: []
XPartnerAPIKey: []
parameters:
- $ref: '#/components/parameters/apiVersionHeader'
- $ref: '#/components/parameters/xRequestIDHeader'
- $ref: '#/components/parameters/xIdempotencyKeyHeader'
- in: path
name: dispute_id
required: true
schema:
type: integer
description: Cashfree dispute ID to get Evidences to submit to contest the Dispute.
requestBody:
content:
multipart/form-data:
schema:
type: object
required:
- file
- doc_type
properties:
file:
type: string
description: File types supported are jpeg, jpg, png, pdf and maximum file size allowed is 20 MB.
doc_type:
type: string
description: Mention the type of the document you are uploading. Possible values :- Delivery/Service Proof, Shipping Proof, Statement of Service, Proof of Service Used, Cancellation of Service Proof, Refund Proof, Business model explanation, Extra Charges Declaration, Terms & Conditions, Customer Withdrawal Letter, Certificate of Authenticity, Reseller Agreement. You can use get evidences to contest dispute API to fetch set of documents required to contest particular dispute.
note:
type: string
responses:
'200':
description: OK
content:
application/json:
schema:
type: array
items:
$ref: '#/components/schemas/DisputesEntity'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
'400':
$ref: '#/components/responses/Response400'
'401':
$ref: '#/components/responses/Response401'
'404':
$ref: '#/components/responses/Response404'
'409':
$ref: '#/components/responses/Response409'
'422':
$ref: '#/components/responses/Response422'
'429':
$ref: '#/components/responses/Response429'
'500':
$ref: '#/components/responses/Response500'
components:
responses:
Response400:
description: Bad request error
content:
application/json:
schema:
$ref: '#/components/schemas/BadRequestError'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
Response500:
description: API related Error
content:
application/json:
schema:
$ref: '#/components/schemas/ApiError'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
Response404:
description: Resource Not found
content:
application/json:
schema:
$ref: '#/components/schemas/ApiError404'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
Response409:
description: Resource already present
content:
application/json:
schema:
$ref: '#/components/schemas/ApiError409'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
Response429:
description: Rate Limit Error
content:
application/json:
schema:
$ref: '#/components/schemas/RateLimitError'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
Response422:
description: Idempotency error
content:
application/json:
schema:
$ref: '#/components/schemas/IdempotencyError'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
Response401:
description: Authentication Error
content:
application/json:
schema:
$ref: '#/components/schemas/AuthenticationError'
headers:
x-api-version:
$ref: '#/components/headers/x-api-version'
x-ratelimit-limit:
$ref: '#/components/headers/x-ratelimit-limit'
x-ratelimit-remaining:
$ref: '#/components/headers/x-ratelimit-remaining'
x-ratelimit-retry:
$ref: '#/components/headers/x-ratelimit-retry'
x-ratelimit-type:
$ref: '#/components/headers/x-ratelimit-type'
x-request-id:
$ref: '#/components/headers/x-request-id'
x-idempotency-key:
$ref: '#/components/headers/x-idempotency-key'
x-idempotency-replayed:
$ref: '#/components/headers/x-idempotency-replayed'
headers:
x-api-version:
schema:
type: string
format: YYYY-MM-DD
enum:
- '2022-09-01'
description: This header has the version of the API. The current version is `2022-09-01`.
x-ratelimit-remaining:
schema:
type: integer
example: 2
description: Rate limit remaning for your account for this API in the next minute. Uses sliding window
x-ratelimit-retry:
schema:
type: integer
example: 4
description: 'Contains number of seconds to wait if rate limit is breached
- Is 0 if withing the limit
- Is between 1 and 59 if breached
'
x-idempotency-replayed:
schema:
type: string
format: boolean
example: 'true'
description: 'In conjunction with `x-idempotency-key` this means
- `true` if the response was replayed
- `false` if the response has not been replayed'
x-ratelimit-type:
schema:
type: string
enum:
- app_id
- ip
example: ip
description: 'either ip or app_id
- `ip` if making a call from the browser. True for api where you don''t need `x-client-id` and `x-client-secret`
- `app_id` for authenticated api calls i.e using `x-client-id` and `x-client-secret`
'
x-ratelimit-limit:
schema:
type: integer
example: 200
description: Ratelimit set for your account for this API per minute
x-idempotency-key:
schema:
type: string
example: some-idem-id
description: An idempotency key is a unique identifier you include with your API call. If the request fails or times out, you can safely retry it using the same key to avoid duplicate actions.
x-request-id:
schema:
type: string
example: some-req-id
description: Request id for your api call. Is blank or null if no `x-request-id` is sent during the request
schemas:
EvidencesToContestDispute:
title: EvidencesToContestDispute
example:
preferred_evidence:
- document_type: Delivery/Service Proof
document_description: Proof that the cardholder/customer received the goods or services.
- document_type: Statement of Service
document_description: Account Statement of wallet where funds were loaded by customer.
type: object
properties:
document_type:
type: string
document_description:
type: string
ApiError409:
title: ApiError409
description: duplicate request
example:
message: order with same id is already present
code: order_already_exists
type: invalid_request_error
type: object
properties:
message:
type: string
help:
type: string
code:
type: string
type:
type: string
enum:
- invalid_request_error
description: invalid_request_error
CustomerDetailsInDisputesEntity:
title: CustomerDetailsInDisputesEntity
example:
customer_name: Manideep Ellur
customer_phone: 8281554863
customer_email: manideep.ellur@cashfree.com
type: object
properties:
customer_name:
type: string
customer_phone:
type: string
customer_email:
type: string
DisputesEntity:
title: DisputesEntity
type: object
example:
dispute_id: 433447817
dispute_type: DISPUTE
reason_code: 1401
reason_description: Fraud Transaction
dispute_amount: 10
dispute_amount_currency: INR
created_at: '2023-01-18T11:26:58'
respond_by: '2023-01-19T00:00:00'
updated_at: '2023-01-18T11:26:58'
resolved_at: '9999-09-09T00:00:00'
dispute_status: DISPUTE_DOCS_RECEIVED
cf_dispute_remarks: Load Testing
preferred_evidence:
- document_type: Delivery/Service Proof
document_description: Proof that the cardholder/customer received the goods or services.
dispute_evidence:
- document_id: 18150
document_name: disputeSampleFile.pdf
document_type: DeliveryProof
order_details:
order_id: Load_test_0103_FGA4HF12AC
order_currency: INR
order_amount: 10
cf_payment_id: 1489901523
payment_currency: INR
payment_amount: 10
customer_details:
customer_name: John Ellur
customer_phone: 9876543210
customer_email: john@cashfree.com
properties:
dispute_id:
type: integer
dispute_type:
type: string
enum:
- DISPUTE
- CHARGEBACK
- RETRIEVAL
- PRE_ARBITRATION
- ARBITRATION
reason_code:
type: string
reason_description:
type: string
dispute_amount:
type: number
description: Dispute amount may differ from transaction amount for partial cases.
dispute_amount_currency:
type: string
description: Dispute amount currency for a dispute
created_at:
type: string
description: This is the time when the dispute was created.
respond_by:
type: string
description: This is the time by which evidence should be submitted to contest the dispute.
updated_at:
type: string
description: This is the time when the dispute case was updated.
resolved_at:
type: string
description: This is the time when the dispute case was closed.
dispute_status:
type: string
enum:
- DISPUTE_CREATED
- DISPUTE_DOCS_RECEIVED
- DISPUTE_UNDER_REVIEW
- DISPUTE_MERCHANT_WON
- DISPUTE_MERCHANT_LOST
- DISPUTE_MERCHANT_ACCEPTED
- DISPUTE_INSUFFICIENT_EVIDENCE
- CHARGEBACK_CREATED
- CHARGEBACK_DOCS_RECEIVED
- CHARGEBACK_UNDER_REVIEW
- CHARGEBACK_MERCHANT_WON
- CHARGEBACK_MERCHANT_LOST
- CHARGEBACK_MERCHANT_ACCEPTED
- CHARGEBACK_INSUFFICIENT_EVIDENCE
- RETRIEVAL_CREATED
- RETRIEVAL_DOCS_RECEIVED
- RETRIEVAL_UNDER_REVIEW
- RETRIEVAL_MERCHANT_WON
- RETRIEVAL_MERCHANT_LOST
- RETRIEVAL_MERCHANT_ACCEPTED
- RETRIEVAL_INSUFFICIENT_EVIDENCE
- PRE_ARBITRATION_CREATED
- PRE_ARBITRATION_DOCS_RECEIVED
- PRE_ARBITRATION_UNDER_REVIEW
- PRE_ARBITRATION_MERCHANT_WON
- PRE_ARBITRATION_MERCHANT_LOST
- PRE_ARBITRATION_MERCHANT_ACCEPTED
- PRE_ARBITRATION_INSUFFICIENT_EVIDENCE
- ARBITRATION_CREATED
- ARBITRATION_DOCS_RECEIVED
- ARBITRATION_UNDER_REVIEW
- ARBITRATION_MERCHANT_WON
- ARBITRATION_MERCHANT_LOST
- ARBITRATION_MERCHANT_ACCEPTED
- ARBITRATION_INSUFFICIENT_EVIDENCE
cf_dispute_remarks:
type: string
preferred_evidence:
$ref: '#/components/schemas/PreferredEvidence'
dispute_evidence:
$ref: '#/components/schemas/DisputeEvidence'
order_details:
$ref: '#/components/schemas/OrderDetailsInDisputesEntity'
customer_details:
$ref: '#/components/schemas/CustomerDetailsInDisputesEntity'
BadRequestError:
title: BadRequestError
description: Invalid request received from client
example:
message: bad URL, please check API documentation
code: request_failed
type: invalid_request_error
type: object
properties:
message:
type: string
code:
type: string
help:
type: string
type:
type: string
enum:
- invalid_request_error
DisputeEvidence:
title: DisputeEvidence
example:
- document_id: 18150
document_name: disputeSampleFile.pdf
document_type: DeliveryProof
type: array
items:
$ref: '#/components/schemas/Evidence'
ApiError:
title: ApiError
description: Error at cashfree's server
example:
message: internal Server Error
code: internal_error
type: api_error
type: object
properties:
message:
type: string
code:
type: string
help:
type: string
type:
type: string
enum:
- api_error
description: api_error
IdempotencyError:
title: IdempotencyError
description: Error when idempotency fails. Different request body with the same idempotent key
example:
message: something is not found
code: request_invalid
type: idempotency_error
type: object
properties:
message:
type: string
help:
type: string
code:
type: string
type:
type: string
enum:
- idempotency_error
description: idempotency_error
ApiError404:
title: ApiError404
description: Error when resource requested is not found
example:
message: something is not found
code: somethind_not_found
type: invalid_request_error
type: object
properties:
message:
type: string
code:
type: string
help:
type: string
type:
type: string
enum:
- invalid_request_error
description: invalid_request_error
RateLimitError:
title: RateLimitError
description: Error when rate limit is breached for your api
example:
message: Too many requests from IP. Check headers
code: request_failed
type: rate_limit_error
type: object
properties:
message:
type: string
code:
type: string
type:
type: string
enum:
- rate_limit_error
description: rate_limit_error
DisputesEntityMerchantAccepted:
title: DisputesEntityMerchantAccepted
type: object
example:
dispute_id: 433447817
dispute_type: DISPUTE
reason_code: 1401
reason_description: Fraud Transaction
dispute_amount: 10
created_at: '2023-01-18T11:26:58'
respond_by: '2023-01-19T00:00:00'
updated_at: '2023-01-18T11:26:58'
resolved_at: '2023-01-18T11:26:58'
dispute_status: DISPUTE_MERCHANT_ACCEPTED
cf_dispute_remarks: Load Testing
preferred_evidence: []
dispute_evidence: []
order_details:
order_id: Load_test_0103_FGA4HF12AC
order_currency: INR
order_amount: 10
cf_payment_id: 1489901523
payment_currency: INR
payment_amount: 10
customer_details:
customer_name: John Ellur
customer_phone: 8281554863
customer_email: john@cashfree.com
properties:
dispute_id:
type: integer
dispute_type:
type: string
enum:
- DISPUTE
- CHARGEBACK
- RETRIEVAL
- PRE_ARBITRATION
- ARBITRATION
reason_code:
type: string
reason_description:
type: string
dispute_amount:
type: number
description: Dispute amount may differ from transaction amount for partial cases.
created_at:
type: string
description: This is the time when the dispute was created.
respond_by:
type: string
description: This is the time by which evidence should be submitted to contest the dispute.
updated_at:
type: string
description: This is the time when the dispute case was updated.
resolved_at:
type: string
description: This is the time when the dispute case was closed.
dispute_status:
type: string
enum:
- DISPUTE_CREATED
- DISPUTE_DOCS_RECEIVED
- DISPUTE_UNDER_REVIEW
- DISPUTE_MERCHANT_WON
- DISPUTE_MERCHANT_LOST
- DISPUTE_MERCHANT_ACCEPTED
- DISPUTE_INSUFFICIENT_EVIDENCE
- CHARGEBACK_CREATED
- CHARGEBACK_DOCS_RECEIVED
- CHARGEBACK_UNDER_REVIEW
- CHARGEBACK_MERCHANT_WON
- CHARGEBACK_MERCHANT_LOST
- CHARGEBACK_MERCHANT_ACCEPTED
- CHARGEBACK_INSUFFICIENT_EVIDENCE
- RETRIEVAL_CREATED
- RETRIEVAL_DOCS_RECEIVED
- RETRIEVAL_UNDER_REVIEW
- RETRIEVAL_MERCHANT_WON
- RETRIEVAL_MERCHANT_LOST
- RETRIEVAL_MERCHANT_ACCEPTED
- RETRIEVAL_INSUFFICIENT_EVIDENCE
- PRE_ARBITRATION_CREATED
- PRE_ARBITRATION_DOCS_RECEIVED
- PRE_ARBITRATION_UNDER_REVIEW
- PRE_ARBITRATION_MERCHANT_WON
- PRE_ARBITRATION_MERCHANT_LOST
- PRE_ARBITRATION_MERCHANT_ACCEPTED
- PRE_ARBITRATION_IN
# --- truncated at 32 KB (36 KB total) ---
# Full source: https://raw.githubusercontent.com/api-evangelist/cashfree/refs/heads/main/openapi/cashfree-disputes-api-openapi.yml