Blueshift Live Activities API

openapi: 3.2.0
info:
  description: These APIs will help you manage different workflows in Blueshift. Our powerful REST APIs provide an easy way to integrate your data and third party applications with Blueshift.
  version: 1.0.0
  title: Blueshift Live Activities API
  contact:
    email: support@getblueshift.com
servers:
- url: https://api.getblueshift.com
- url: https://api.eu.getblueshift.com
tags:
- name: Live Activities
paths:
  /api/v1/live_activity/start:
    post:
      summary: Start a Live Activity
      description: Starts a Live Activity on one or more customers' devices.
      tags:
      - Live Activities
      security:
      - event_api_auth: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - customer_identifier_type
              - customer_identifiers
              - activity_attributes_type
              - activity_attributes
              - content_state
              - notification
              properties:
                customer_identifier_type:
                  type: string
                  enum:
                  - customer_id
                  - email
                  - phone_number
                  description: Type of identifier used in customer_identifiers.
                  example: email
                customer_identifiers:
                  type: array
                  items:
                    type: string
                  description: Identifier values. Maximum 50 per call.
                  example:
                  - jane.doe@example.com
                activity_attributes_type:
                  type: string
                  description: Name of the activity design, matching the name your app registers with registerPushToStart.
                  example: DeliveryActivityAttribute
                activity_attributes:
                  type: object
                  description: Static attributes that do not change for the life of the activity. Must include `bsftActivityId`, a unique identifier for this activity for this customer.
                  required:
                  - bsftActivityId
                  properties:
                    bsftActivityId:
                      type: string
                      description: Your identifier for this activity. Reuse it to update or end the activity.
                      example: order_4482
                  additionalProperties: true
                  example:
                    bsftActivityId: order_4482
                    activityName: 'Order #4482'
                content_state:
                  type: object
                  description: Dynamic content shown in the activity. The property names must exactly match the ContentState defined in your app. A mismatch is not reported as an error and the device discards the update.
                  additionalProperties: true
                  example:
                    title: Order confirmed
                    subtitle: Preparing your order
                    progress: 0.2
                notification:
                  type: object
                  description: Alert shown when the activity starts.
                  properties:
                    title:
                      type: string
                      example: 'Order #4482'
                    body:
                      type: string
                      example: Your order is confirmed
                stale_date:
                  type: string
                  format: date-time
                  description: ISO 8601 timestamp after which the content is considered out of date. Must be in the future.
                  example: '2026-07-29T18:30:00Z'
            example:
              customer_identifier_type: email
              customer_identifiers:
              - jane.doe@example.com
              activity_attributes_type: DeliveryActivityAttribute
              activity_attributes:
                bsftActivityId: order_4482
                activityName: 'Order #4482'
              content_state:
                title: Order confirmed
                subtitle: Preparing your order
                progress: 0.2
              notification:
                title: 'Order #4482'
                body: Your order is confirmed
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: object
                properties:
                  status:
                    type: string
                    description: Result of the request.
                    example: ok
                  dispatched_to:
                    type: integer
                    description: Number of devices the message was dispatched to. A value of 0 means no device received it; check the errors array.
                    example: 1
                  errors:
                    type: array
                    description: Per-identifier errors. Empty when every identifier resolved to a device.
                    items:
                      type: object
                      properties:
                        customer_identifier_type:
                          type: string
                        customer_identifier_value:
                          type: string
                        error_message:
                          type: string
              examples:
                success:
                  summary: Activity dispatched to the customer's device
                  value:
                    status: ok
                    dispatched_to: 1
                    errors: []
                not_delivered:
                  summary: Request accepted, but no device could be reached
                  value:
                    status: ok
                    dispatched_to: 0
                    errors:
                    - customer_identifier_type: email
                      customer_identifier_value: jane.doe@example.com
                      error_message: No user found for given identifier
        '400':
          description: Bad Request - The request was invalid or cannot be otherwise served. An accompanying error message will explain further.
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: Missing customer_identifier_type
        '401':
          description: Unauthorized - API authentication failed due to an invalid or missing API key.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    example: Not authorized
        '403':
          description: Forbidden - The API key does not have sufficient permissions to perform this action.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    example: Forbidden
        '404':
          description: Not Found - The requested resource was not found.
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: No identifiers resolved
        '413':
          description: Payload Too Large - Too many customer identifiers in a single call.
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: You can add maximum 50 customer identifiers in one API call
        '422':
          description: Unprocessable Entity - The account is not configured to deliver this request.
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: No push adapter configured
        '429':
          description: Rate limit exceeded - Too many requests
        '500':
          description: "Internal Server Error\t- Please contact blueshift for more information"
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: Delivery failed
        '502':
          description: Service unavailable, please retry - Bad Gateway, re-try with exponential backoff
        '503':
          description: Service unavailable, please retry - Service Unavailable, re-try with exponential backoff
        '504':
          description: Service unavailable, please retry - Gateway Timeout, please re-try with exponential backoff
      operationId: postApiV1LiveActivityStart
      x-operation-id-source: derived
  /api/v1/live_activity/update:
    post:
      summary: Update a Live Activity
      description: Updates the content of a running Live Activity, or ends it.
      tags:
      - Live Activities
      security:
      - event_api_auth: []
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
              - customer_identifier_type
              - customer_identifiers
              - activity_attributes_type
              - bsft_activity_id
              - content_state
              properties:
                customer_identifier_type:
                  type: string
                  enum:
                  - customer_id
                  - email
                  - phone_number
                  description: Type of identifier used in customer_identifiers.
                  example: email
                customer_identifiers:
                  type: array
                  items:
                    type: string
                  description: Identifier values. Maximum 50 per call.
                  example:
                  - jane.doe@example.com
                activity_attributes_type:
                  type: string
                  description: Name of the activity design, matching the name your app registers with registerPushToStart.
                  example: DeliveryActivityAttribute
                bsft_activity_id:
                  type: string
                  description: The identifier you set as bsftActivityId when starting the activity.
                  example: order_4482
                content_state:
                  type: object
                  description: Updated dynamic content. The property names must exactly match the ContentState defined in your app.
                  additionalProperties: true
                  example:
                    title: Out for delivery
                    subtitle: Arriving by 6:45 PM
                    progress: 0.7
                notification:
                  type: object
                  description: Optional alert shown with the update. Omit it to update the activity silently.
                  properties:
                    title:
                      type: string
                      example: 'Order #4482'
                    body:
                      type: string
                      example: Your order is out for delivery
                end_activity:
                  type: boolean
                  description: Set to true to end the activity. The activity is removed from the Dynamic Island immediately and clears from the Lock Screen shortly after.
                  example: false
                stale_date:
                  type: string
                  format: date-time
                  description: ISO 8601 timestamp after which the content is considered out of date.
                  example: '2026-07-29T18:30:00Z'
                dismissal_date:
                  type: string
                  format: date-time
                  description: ISO 8601 timestamp at which the activity is dismissed from the device.
                  example: '2026-07-29T19:00:00Z'
            example:
              customer_identifier_type: email
              customer_identifiers:
              - jane.doe@example.com
              activity_attributes_type: DeliveryActivityAttribute
              bsft_activity_id: order_4482
              content_state:
                title: Out for delivery
                subtitle: Arriving by 6:45 PM
                progress: 0.7
      responses:
        '200':
          description: OK
          content:
            application/json:
              schema:
                type: object
                properties:
                  status:
                    type: string
                    description: Result of the request.
                    example: ok
                  dispatched_to:
                    type: integer
                    description: Number of devices the message was dispatched to. A value of 0 means no device received it; check the errors array.
                    example: 1
                  errors:
                    type: array
                    description: Per-identifier errors. Empty when every identifier resolved to a device.
                    items:
                      type: object
                      properties:
                        customer_identifier_type:
                          type: string
                        customer_identifier_value:
                          type: string
                        error_message:
                          type: string
              examples:
                success:
                  summary: Update dispatched to the customer's device
                  value:
                    status: ok
                    dispatched_to: 1
                    errors: []
                not_delivered:
                  summary: Request accepted, but the activity was not found
                  value:
                    status: ok
                    dispatched_to: 0
                    errors:
                    - customer_identifier_type: email
                      customer_identifier_value: jane.doe@example.com
                      error_message: Running Live Activity not found for any device
        '400':
          description: Bad Request - The request was invalid or cannot be otherwise served. An accompanying error message will explain further.
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: Missing customer_identifier_type
        '401':
          description: Unauthorized - API authentication failed due to an invalid or missing API key.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    example: Not authorized
        '403':
          description: Forbidden - The API key does not have sufficient permissions to perform this action.
          content:
            application/json:
              schema:
                type: object
                properties:
                  message:
                    type: string
                    example: Forbidden
        '404':
          description: Not Found - The requested resource was not found.
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: No identifiers resolved
        '413':
          description: Payload Too Large - Too many customer identifiers in a single call.
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: You can add maximum 50 customer identifiers in one API call
        '422':
          description: Unprocessable Entity - The account is not configured to deliver this request.
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: No push adapter configured
        '429':
          description: Rate limit exceeded - Too many requests
        '500':
          description: "Internal Server Error\t- Please contact blueshift for more information"
          content:
            application/json:
              schema:
                type: object
                properties:
                  errors:
                    type: array
                    items:
                      type: object
                      properties:
                        detail:
                          type: string
                          example: Delivery failed
        '502':
          description: Service unavailable, please retry - Bad Gateway, re-try with exponential backoff
        '503':
          description: Service unavailable, please retry - Service Unavailable, re-try with exponential backoff
        '504':
          description: Service unavailable, please retry - Gateway Timeout, please re-try with exponential backoff
      operationId: postApiV1LiveActivityUpdate
      x-operation-id-source: derived
components:
  securitySchemes:
    user_api_auth:
      type: http
      scheme: basic
    event_api_auth:
      type: http
      scheme: basic